Liability for items damaged by Cabin Crew
Jul 11, 2017, 2:49 am
#16
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Jul 11, 2017, 2:54 am
#17
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Jul 11, 2017, 2:54 am
#18
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Jul 11, 2017, 2:57 am
#19
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I think Tom should apologize to the FA and separately to BA. Also he should apologize here on this forum and acknowledge what happened was his fault and that he is a bad person... any other thrillingly supportive posts from others?
Jul 11, 2017, 2:59 am
#20
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I had a similar situation recently, where my partner left her bag near a candle in a restaurant and it caused part of the leather to melt. In her mind the restaurant was at fault, but in reality it wasn't and has no liability, so I'm still wincing at the repair cost
Jul 11, 2017, 3:01 am
#21
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Dave Noble's post is a statement of fact and is, in my opinion, very helpful.
Jul 11, 2017, 3:03 am
#22
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You can take the boy out of the North, but...
I'm afraid I'd have to agree with this statement, tom139. Whilst BA may have some liability here, it is limited, so I would expect the bag to be insured, either under your home policy or under your travel insurance.
I had a similar situation recently, where my partner left her bag near a candle in a restaurant and it caused part of the leather to melt. In her mind the restaurant was at fault, but in reality it wasn't and has no liability, so I'm still wincing at the repair cost
I'm afraid I'd have to agree with this statement, tom139. Whilst BA may have some liability here, it is limited, so I would expect the bag to be insured, either under your home policy or under your travel insurance.
I had a similar situation recently, where my partner left her bag near a candle in a restaurant and it caused part of the leather to melt. In her mind the restaurant was at fault, but in reality it wasn't and has no liability, so I'm still wincing at the repair cost
Jul 11, 2017, 3:04 am
#23
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As far as what the airline should be expected to pay out, it seems to have agreed to pay out the maximum it is liable for
Jul 11, 2017, 3:12 am
#24
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Jul 11, 2017, 3:12 am
#25
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Thanks for your comments. I'm not looking for sympathy from anybody but it does not sit right with me that I should have to claim on my own insurance when another party has admitted liability and is at fault. It's just the principle that's all.
Potentially the bag can be cleaned which would only be a few hundred pounds. So this, along with replacing the shoes, should hopefully come under £1.2k.
Potentially the bag can be cleaned which would only be a few hundred pounds. So this, along with replacing the shoes, should hopefully come under £1.2k.
Jul 11, 2017, 3:13 am
#26
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Jul 11, 2017, 3:13 am
#27
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Ah, the hilarity of people who pay thousands of pounds for airline tickets criticising people who pay thousands of pounds for bags!
Jul 11, 2017, 3:15 am
#28
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Jul 11, 2017, 3:17 am
#29
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Practical Advice:
Claim on your insurance and they will then recover from BA's insurers and will also seek to recover your uninsured losses. Your insurers will have much more clout with BA than you will.
Claim on your insurance and they will then recover from BA's insurers and will also seek to recover your uninsured losses. Your insurers will have much more clout with BA than you will.
Jul 11, 2017, 3:19 am
#30
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