Interested to hear others opinion on this ['blogger misses BA flight' article]
Jun 14, 2017, 12:44 am
#46
Join Date: Sep 2014
Location: Cumbria
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I do appreciate some have suggested the blogger should be cut some slack as we all make the occasional - however the blogger does seem intent on getting a response from HAL and BA to show that he wasn't the one at fault. When you make a mistake own it and learn from it, unfortunately some like this blogger seem to take the approach of going on social media to try and blame someone else.
^
Jun 14, 2017, 12:45 am
#47
Join Date: Sep 2014
Location: Cumbria
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And let's not forget the secret railway under T5.
Jun 14, 2017, 12:58 am
#49
Join Date: Oct 2014
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He was going on a domestic flight, he was never going to leave from Terminal C
He "understand protocol is to be escorted back".. but he did not ask at C he was back at A by the time he told anyone of his problem
What surprises me most is that he found it so easy to get from the departure area into the arrivals flow.
I posted a response
"Your comment is awaiting moderation"
He "understand protocol is to be escorted back".. but he did not ask at C he was back at A by the time he told anyone of his problem
What surprises me most is that he found it so easy to get from the departure area into the arrivals flow.
I posted a response
"Your comment is awaiting moderation"
Jun 14, 2017, 1:16 am
#50
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,698
BAFT never ceases to disappoint.
It isn't clear whether some of you haven't read the blog in full or if you're just heartless, hardened by these straitened times of BoB and the trench war to get the F amuse-bouche back.
Firstly, it's hardly a lengthy moan. It's a fairly brief post in which the young man clearly accepts the chief reason he ended up in trouble was because of his own misadventure. He further says that he was an "upset teenage passenger". His twitter handle is on the blog and it's clear he is a teenager.
It seems pretty obvious he's an enthusiast who wanted to fly on a 767, and is probably on a tight budget. So, £60 extra might have meant his plans were scuppered, and he may have had no compelling reason to be in EDI other than he was going for the ride.
I think the comments about how easy and cheap it is to get to EDI by train are wide of the mark - I remember being a very austere teenager and even Ryanair was a treat, and I didn't have the luxury of a huge credit card limit to act as my insurance.
He's just a naive kid who made a mistake. We were all like that once.
Be nicer please.
It isn't clear whether some of you haven't read the blog in full or if you're just heartless, hardened by these straitened times of BoB and the trench war to get the F amuse-bouche back.
Firstly, it's hardly a lengthy moan. It's a fairly brief post in which the young man clearly accepts the chief reason he ended up in trouble was because of his own misadventure. He further says that he was an "upset teenage passenger". His twitter handle is on the blog and it's clear he is a teenager.
It seems pretty obvious he's an enthusiast who wanted to fly on a 767, and is probably on a tight budget. So, £60 extra might have meant his plans were scuppered, and he may have had no compelling reason to be in EDI other than he was going for the ride.
I think the comments about how easy and cheap it is to get to EDI by train are wide of the mark - I remember being a very austere teenager and even Ryanair was a treat, and I didn't have the luxury of a huge credit card limit to act as my insurance.
He's just a naive kid who made a mistake. We were all like that once.
Be nicer please.
Jun 14, 2017, 1:19 am
#51
Join Date: Nov 2011
Location: London, Babylon-on-Thames
Programs: BAEC Blue (back to Earth)
Posts: 1,508
100% his own fault. The minute ther doors opened at the C Gates on the arrivals side of the train, he was no longer sterile and, with good reason, needed to be rescreened. Anyone sinoly escorting him to Departures would have 1) Been sacked and 2) Speaking to the Police
He willingly ignored a host of big and obvious signs telling him not to to the one thing he did.
He willingly ignored a host of big and obvious signs telling him not to to the one thing he did.
Jun 14, 2017, 1:31 am
#52
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,602
BAFT never ceases to disappoint.
It isn't clear whether some of you haven't read the blog in full or if you're just heartless, hardened by these straitened times of BoB and the trench war to get the F amuse-bouche back.
Firstly, it's hardly a lengthy moan. It's a fairly brief post in which the young man clearly accepts the chief reason he ended up in trouble was because of his own misadventure. He further says that he was an "upset teenage passenger". His twitter handle is on the blog and it's clear he is a teenager.
It seems pretty obvious he's an enthusiast who wanted to fly on a 767, and is probably on a tight budget. So, £60 extra might have meant his plans were scuppered, and he may have had no compelling reason to be in EDI other than he was going for the ride.
I think the comments about how easy and cheap it is to get to EDI by train are wide of the mark - I remember being a very austere teenager and even Ryanair was a treat, and I didn't have the luxury of a huge credit card limit to act as my insurance.
He's just a naive kid who made a mistake. We were all like that once.
Be nicer please.
It isn't clear whether some of you haven't read the blog in full or if you're just heartless, hardened by these straitened times of BoB and the trench war to get the F amuse-bouche back.
Firstly, it's hardly a lengthy moan. It's a fairly brief post in which the young man clearly accepts the chief reason he ended up in trouble was because of his own misadventure. He further says that he was an "upset teenage passenger". His twitter handle is on the blog and it's clear he is a teenager.
It seems pretty obvious he's an enthusiast who wanted to fly on a 767, and is probably on a tight budget. So, £60 extra might have meant his plans were scuppered, and he may have had no compelling reason to be in EDI other than he was going for the ride.
I think the comments about how easy and cheap it is to get to EDI by train are wide of the mark - I remember being a very austere teenager and even Ryanair was a treat, and I didn't have the luxury of a huge credit card limit to act as my insurance.
He's just a naive kid who made a mistake. We were all like that once.
Be nicer please.
It doesn't matter that he is a teenager or an enthusiast that wanted to fly on a 767 in regards to this
Jun 14, 2017, 1:34 am
#53
Join Date: Mar 2009
Location: London
Programs: BA CCR/GGL, Hilton Diamond
Posts: 3,483
"BA Customer Service Shambles" – hardly
"How and Why I Missed my Flight this Morning" - I went somewhere I shouldn't have gone to take some photographs and then can't accept responsibility for my actions when I can't get back to where I need to be.
We've all done daft things, but at least be big enough to admit it was your mistake and take it on the chin, rather than trying to blame everyone else
"How and Why I Missed my Flight this Morning" - I went somewhere I shouldn't have gone to take some photographs and then can't accept responsibility for my actions when I can't get back to where I need to be.
We've all done daft things, but at least be big enough to admit it was your mistake and take it on the chin, rather than trying to blame everyone else
Jun 14, 2017, 1:36 am
#54
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,698
He he isn't blaming anyone else but himself for getting into the mess.
We all know it's his mistake. This board is pretty heartless.
Jun 14, 2017, 1:37 am
#55
Join Date: Mar 2017
Programs: BAEC GGL
Posts: 261
I somewhat agree, we've all made mistakes and the people can be amazingly unpleasant and sanctimonious on the internet.
On the other hand I think encouraging people to own their actions and mistakes is important though, posting on the internet to the extent of 'BA gave me terrible service' when the truth is closer 'I made a mistake and BA didn't really help me much' isn't doing that. There's a line between that and 'he's an idiot' etc where it becomes pointlessly abusive but generally politely calling out people who're blaming others for their own mistakes isn't a bad thing in my view...
On the other hand I think encouraging people to own their actions and mistakes is important though, posting on the internet to the extent of 'BA gave me terrible service' when the truth is closer 'I made a mistake and BA didn't really help me much' isn't doing that. There's a line between that and 'he's an idiot' etc where it becomes pointlessly abusive but generally politely calling out people who're blaming others for their own mistakes isn't a bad thing in my view...
Last edited by apollo00; Jun 14, 2017 at 1:45 am
Jun 14, 2017, 1:41 am
#56
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,698
I somewhat agree, we've all made mistakes and the people can be amazingly unpleasant and sanctimonious on the internet.
On the other hand I think encouraging people to own their mistakes is important though, posting on the internet to the extent of 'BA gave me terrible service' when the truth is closer 'I made a mistake and BA didn't really help me much' isn't doing that.
On the other hand I think encouraging people to own their mistakes is important though, posting on the internet to the extent of 'BA gave me terrible service' when the truth is closer 'I made a mistake and BA didn't really help me much' isn't doing that.
The headlines are sensationalist, I agree - and as a vlogger myself I get more than a little tired of hyperbole. But the body text does essentially say "I made a mistake and BA didn't help me much even though I was an upset young man".
I'm sure he will have learnt an expensive lesson and won't do it again.
Jun 14, 2017, 1:41 am
#57
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Join Date: Jan 2002
Posts: 44,602
Doesn't seem that he is accepting it was his responsibillty
Jun 14, 2017, 1:49 am
#58
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,698
I accept that going to Concourse A from Concourse C was wrong.../...upset, teenage passenger who made a simple mistake of going to the wrong concourse.
We can all be sanctimonious and roll our eyes at a headline - that's very easy to do as a Big Grown Up reading an upset teenager's blog - but frankly I think people could be just that little bit more sympathetic if they read the blog in full.
The attitudes encapsulated in some of the replies are one of the reasons I don't post much here any more.
Jun 14, 2017, 1:52 am
#59
Ambassador, British Airways Executive Club, easyJet and Ryanair
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I feel sorry for the kid. He was obviously excited and wanted to make the most of his opportunity to explore the airport. He appears to be a local boy going by his blog and no doubt the trip to EDI was booked just for the fun of flying, the airport experience and the opportunity to take photographs.
He doesn't say if he was travelling alone, but if he was I would have hoped the customer service agent might have been a little more helpful and waived the change fee in the circumstances.
Yes, it was his fault. But he is a teen and sometimes youthful exuberance can get in the way of common sense. I find the tale rather sad, especially the lack of any compassionate assistance to get him to EDI.
He doesn't say if he was travelling alone, but if he was I would have hoped the customer service agent might have been a little more helpful and waived the change fee in the circumstances.
Yes, it was his fault. But he is a teen and sometimes youthful exuberance can get in the way of common sense. I find the tale rather sad, especially the lack of any compassionate assistance to get him to EDI.