Jan 11, 2017, 7:42 am
Last edit by: KARFA
This thread focuses on experiences and reactions for the implementation of buy on board for shorthaul, mainly led by impressions taken from flying on board British Airways' shorthaul services.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
Buy on board: Experiences and reactions from BA's shorthaul economy service
Mar 1, 2018, 4:45 am
#2221
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
I've not heard anything about the potential for pre-ordering BOB. In the meantime, if you want a guaranteed snack or drink on the plane I would consider purchasing something from the vendors at the airport, where available. ..................................Unfortunately the Company have still not got round to loading sufficient stocks of food and drink onboard, and I have my doubts whether they ever will, especially on the higher demand routes.
Hard to know whether the inadequate stocking often reported is down to BA, their suppliers M&S, Tourvest as the ‘operator’ of BoB - or perhaps a combination of all three. Whichever it may be, the fact remains that British Airways is the name on the side of all the aircraft, and are the people who ultimately pocket the money from your fare.
Wasn’t aware of the EasyJet pre-order option, but it does sound good. My own best BoB pre-order experience has been on Air Asia (aboard which hot meals, as many will know, are commendable in terms of quality+efficiency+choice+value).
As much as BA would do well to take a leaf from EasyJet’s approach to catering .... just can’t see it happening any time soon.
Mar 12, 2018, 4:24 pm
#2222
Join Date: Aug 2003
Posts: 1,603
On two recent flights I bought a cup of tea and asked for a cup of tap water. There was a minimum interaction on the flight operated by Eurofleet (Always thought that EF was better) and no smiles. Even the requested water was ignored.
The second flight operated by MF was much better. The service was friendly but the request for water was forgotten but later I had a possibility to ask once again and it was brought immediately. In this flight the CSM came to welcome me as a Gold member and even asked if I liked to have coffee or tea or something else from up front. After hesitation I asked if a glass of champagne was an option she smiled and brought it to me. During deplaning she said good bye and see you soon.
I don’t want to generalize and I admit that there can be both great and bad crews both in the the eurofleet and MF. The service of free tap water is not Well organized. I think that champagne helped but even without that the interaction by the crew can be a hit or a miss. If I had not bought anything the only interaction would have been by the door.
The second flight operated by MF was much better. The service was friendly but the request for water was forgotten but later I had a possibility to ask once again and it was brought immediately. In this flight the CSM came to welcome me as a Gold member and even asked if I liked to have coffee or tea or something else from up front. After hesitation I asked if a glass of champagne was an option she smiled and brought it to me. During deplaning she said good bye and see you soon.
I don’t want to generalize and I admit that there can be both great and bad crews both in the the eurofleet and MF. The service of free tap water is not Well organized. I think that champagne helped but even without that the interaction by the crew can be a hit or a miss. If I had not bought anything the only interaction would have been by the door.
Mar 12, 2018, 5:07 pm
#2223
Join Date: May 2007
Programs: BA Blue, EI Silver, Honours Gold, Marriott Gold
Posts: 1,209
It may be that Mixed Fleet have a slight advantage in delivering the BoB Service over EuroFleet. They may have worked for other BoB airlines in the past or simply never known the previous complementary offer.
Apr 24, 2018, 2:47 pm
#2224
Suspended
Join Date: Mar 2014
Programs: Regarded as total and utter snob amongst the BAEC community.
Posts: 971
I have just returned on flying with TAP Portugal which is classified as a full service carrier. On the short haul service to Porto from LGW return the offering was lackluster to say the least. Both ways it consisted of a roll, sweet and a drink. Departing from Gatwick you also an additional 'frais' drink included as well. Their bar was very basic and you had the option of a splash of coke, juice, wine, tea, coffee, water. Given my experience of this and BA BoB I would still take the BoB as I felt it was better overall.
Apr 27, 2018, 2:30 am
#2225
Join Date: Aug 2009
Location: London, Strathaven
Programs: BA (Gold). Various other statuses
Posts: 1,466
Just when I thought they had sorted out their problems with not stocking enough goods.....on mylast two flights they only had one bottle of the cheap red wine (I like two) and on both flights the cabin crew advised me that had been the norm recently for them. I had to buy the two (more expensive) bottles instead.
Apr 30, 2018, 1:56 am
#2227
Join Date: Dec 2015
Location: London - SW4
Programs: BA Gold
Posts: 320
Apr 30, 2018, 2:19 am
#2228
Join Date: May 2010
Location: UK
Posts: 5,380
Apr 30, 2018, 3:33 am
#2229
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,902
No hot food available CPH-LHR last Thursday evening.
It was a rammed-full A321 with only 5 or 6 rows of CE - so about as many ET pax as BA can get on a shorthaul service (other than the 767s), and apparently all of the hot food was consumed on the outbound flight. Could have been a real moneyspinner for BA if they'd been a little more brave about how much they loaded onto the flight.
It was a rammed-full A321 with only 5 or 6 rows of CE - so about as many ET pax as BA can get on a shorthaul service (other than the 767s), and apparently all of the hot food was consumed on the outbound flight. Could have been a real moneyspinner for BA if they'd been a little more brave about how much they loaded onto the flight.
Apr 30, 2018, 3:50 am
#2230
Join Date: Dec 2015
Location: London - SW4
Programs: BA Gold
Posts: 320
I am indeed referring to the 'El Cheapo' GSM and 'Bargain Basement' Shiraz :P
Apr 30, 2018, 3:52 am
#2231
Join Date: Jan 2014
Location: LCY
Programs: Mucci des Ancients Matelots
Posts: 769
No hot food available CPH-LHR last Thursday evening.
It was a rammed-full A321 with only 5 or 6 rows of CE - so about as many ET pax as BA can get on a shorthaul service (other than the 767s), and apparently all of the hot food was consumed on the outbound flight. Could have been a real moneyspinner for BA if they'd been a little more brave about how much they loaded onto the flight.
It was a rammed-full A321 with only 5 or 6 rows of CE - so about as many ET pax as BA can get on a shorthaul service (other than the 767s), and apparently all of the hot food was consumed on the outbound flight. Could have been a real moneyspinner for BA if they'd been a little more brave about how much they loaded onto the flight.
Apr 30, 2018, 7:32 am
#2232
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
No hot food available CPH-LHR last Thursday evening.
It was a rammed-full A321 with only 5 or 6 rows of CE - so about as many ET pax as BA can get on a shorthaul service (other than the 767s), and apparently all of the hot food was consumed on the outbound flight. Could have been a real moneyspinner for BA if they'd been a little more brave about how much they loaded onto the flight.
It was a rammed-full A321 with only 5 or 6 rows of CE - so about as many ET pax as BA can get on a shorthaul service (other than the 767s), and apparently all of the hot food was consumed on the outbound flight. Could have been a real moneyspinner for BA if they'd been a little more brave about how much they loaded onto the flight.
Apr 30, 2018, 12:08 pm
#2233
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,902
Do you think BA cares about providing hot options for Economy passengers? The idea is to cram more seats on short-hauls, reduce galley space and stock as little as possible to avoid wastage. It is going to be hit and miss with BoB. Not that it is not like that in premium classes.
May 24, 2018, 3:34 am
#2234
Join Date: Aug 2013
Posts: 8,771
