Last edit by: KARFA
This thread is an information based guide for the implementation of buy on board for shorthaul, focusing specifically on information for what is available for purchase and how to buy items from the menu. The first post has the current menu and an FAQ, by all means ask other questions if not already answered. This thread is not concerned with the rights or wrongs of the decision to introduce buy on board.
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (January 2021) can be found in post #189
Menu archive:
January-March 2020 menu post 153
October-December 2019 menu post 5 (separate thread)
May-September 2019 menu post 150
January-April 2019 menu post 144
September-December 2018 menu post 125
May-September 2018 menu post 115
January-April 2018 menu post 112
Autumn/Winter 2017 menu post 94
Summer 2017 menu post 91
January 2017 menu post 43
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (January 2021) can be found in post #189
Menu archive:
January-March 2020 menu post 153
October-December 2019 menu post 5 (separate thread)
May-September 2019 menu post 150
January-April 2019 menu post 144
September-December 2018 menu post 125
May-September 2018 menu post 115
January-April 2018 menu post 112
Autumn/Winter 2017 menu post 94
Summer 2017 menu post 91
January 2017 menu post 43
Buy on board: Information guide for BA shorthaul economy services
#78
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Not sure whether a simpler menu, in itself, would be the solution ; although I agree it could perhaps help in ensuring that everyone who does want something to drink and/or eat actually gets served before the familiar prepare-for-landing chime.
I think the more fundamental problem is that very little thought, seemingly, went into the planning, logistics and implementation of BoB overall. The driver was more about saving money than how efficient the service to passengers might be, and there was a reluctance to learn from LCC's who've been at it from day one and who therefore have it sussed.
Earlier this month I took a short Air Asia sector. It was only 1hr 25 min block time (and on the day took about 15 mins less ..... Singapore /Kuching). At booking stage you could pre-order a hot meal. I can manage very happily without food on such sectors, but decided to test out the system. Just 15 mins after take-off I was presented with my selected dish of kabali vegetable biryani, which had cost me the grand total of 4 Sing dollars, with free cup of mineral water included on the tray. This was all on a near-full A321.
If you're sufficiently motivated & focused as an organisation - and if the culture is there - things can be made to work.
#79
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
#81
Join Date: Jul 2015
Location: London
Programs: BA Silver, One World Sapphire
Posts: 14
Can anyone tell me how BA define short and long haul?
I have a flight to Tenerife coming up and want to know if I need to bring my hip flask and buy a Boots meal deal for the 4.5 hour flight.
Surely over 4 hours counts as long haul...I mean I know Tenerife is technically a European island but its off the coast of Western Africa!
I have a flight to Tenerife coming up and want to know if I need to bring my hip flask and buy a Boots meal deal for the 4.5 hour flight.
Surely over 4 hours counts as long haul...I mean I know Tenerife is technically a European island but its off the coast of Western Africa!
#82
Join Date: Dec 2006
Location: Lewes
Programs: HiltonH. Gold Starwood Gold BA BLUES! Mucci.
Posts: 4,833
Canary Islands are shorthaul.
Moscow is long haul which is much closer.
BA market economy as Euro traveller for short haul with BOB. And World travelled for long.
So pack your hip flask and Pret take away...
Longest Euro traveller flight is probably back from Cyprus which can be a very weary 5hours with BOB!!
Moscow is long haul which is much closer.
BA market economy as Euro traveller for short haul with BOB. And World travelled for long.
So pack your hip flask and Pret take away...
Longest Euro traveller flight is probably back from Cyprus which can be a very weary 5hours with BOB!!
#83
Join Date: Aug 2014
Location: London
Programs: BAEC GGL/CCR, HH Diamond
Posts: 1,916
Can anyone tell me how BA define short and long haul?
I have a flight to Tenerife coming up and want to know if I need to bring my hip flask and buy a Boots meal deal for the 4.5 hour flight.
Surely over 4 hours counts as long haul...I mean I know Tenerife is technically a European island but its off the coast of Western Africa!
I have a flight to Tenerife coming up and want to know if I need to bring my hip flask and buy a Boots meal deal for the 4.5 hour flight.
Surely over 4 hours counts as long haul...I mean I know Tenerife is technically a European island but its off the coast of Western Africa!
Moscow is served by mid-haul config A321s as well as the occasional 777 and 747, all offer World Traveller and Club World, the widebodies also WT Plus and First. It is a long haul route (with matching fares) despite being several hundres miles shorter than Tenerife.
#84
Join Date: Jul 2015
Location: London
Programs: BA Silver, One World Sapphire
Posts: 14
Its pretty ridiculous that a shorter flight to Moscow counts as long haul, but I guess complaining wont get me anywhere.
Now, I wonder what happens if you get caught filling a hip flask in the lounge?
#85
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
When the route was started BA wanted to court the premium traffic on the route with £3000+ first class.
#86
Join Date: Jul 2014
Location: Manchester, UK.
Programs: BAEC Silver, then a handful of points on everything else.
Posts: 185
I have an LCY flight this afternoon. MMB has been consistently saying charges for food and drink 'may apply,' and the long-rumoured date of 1st July has just passed. Any news on whether it has been rolled out, or will I get my G&T and lemon biscuits?
#87
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968
Cityflyer is still not BoB so far. I think the rumored start dates for BoB keep getting pushed back, last I heard was possibly September.
#88
Join Date: Jul 2014
Location: Manchester, UK.
Programs: BAEC Silver, then a handful of points on everything else.
Posts: 185
#89
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,968