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CX blocking award availability when it's close to departure?

CX blocking award availability when it's close to departure?

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Old Jan 6, 20, 1:25 am   -   Wikipost
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BA and CX have jointly blocked close in booking between HKG and Taiwan and parts of China with a minimum of 5 days before departure.

Unfortunately as a result of significant levels of fraudulent activity CX have removed access to redemption availability -5 days to departure until further notice. (BA Executive Club)
It is not sure that when this limit will be lifted and people are advised to phone up to book their flights if it is short to departure (even though it may not work)

UPDATES:
- 12/07/2016 The block has been lifted for flights to and from Taiwan.
- 28/10/2016 Looks like there is a 7 days block for flights between HKG and PEK, PVG, XIY (Xi'an), CKG (Chongqing). There may also be a 5 days block on TPE again...
- 28/10/2016 Flights to CTU and WUH still face the 7 days block afaik
- 30/11/2016 Even for TPE there is a 7 days block
- 13/12/2016 Basically everything is blocked, including TYO, LHR and so on.
- 28/02/2017 RIP redemptions to MAINLAND CHINA T-5
- 11/03/2017 Blocked all CX/KA online & phone redemptions to/from All Mainland China, TPE, Malaysia & Singapore flights 9 days from departure !
- 14/03/2017 Ok, folks. CX is blocking ON MOST award spaces for BAEC members (whether online or phone) up to 9 days prior to departure now.
- 15/03/2017 CX (or rather BA) is blocking CX/KA redemptions blocking ON MOST award spaces between HKG and USA, EU, Japan, Taiwan flights for BAEC members (whether online or phone) up to 22 days prior to departure! Each destination is inconsistent with availability. Some are not available less than 7 days, some as in the case of Japan is 22 days prior to departure.
- 11/08/2017 All CX/KA redemptions are blocked online when close to departure. While most can be booked by phone, Chinese routes may still be blocked when close to departure.

.
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Old Aug 11, 17, 3:56 am
  #136  
sxc
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Originally Posted by KARFA View Post
Ah ok. So only flights between HKG-China are blocked both online and on the phone.
So it seems.
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Old Aug 12, 17, 2:34 am
  #137  
 
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Originally Posted by sxc View Post
So it seems.
Can confirm. Called the US number this time. Next 5 days all mainland china destinations are zeroed out for award space. HAN/MNL/TPE/TYO all had space every day pretty much. So that's the current state. I'm not sure what the issues of fraud they're claiming. Is it people are selling tickets and booking for others with their miles? If so, and easy fix is to at least let the account holder fly. These avios were earned butt in BA metal and I would like to use this for the same butt on KA/CX.
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Old Aug 12, 17, 6:40 am
  #138  
 
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Originally Posted by KARFA View Post
Ah ok. So only flights between HKG-China are blocked both online and on the phone.
That was my experience when I tried to book HKG - PVG.

But good to know other routes potentially still open.
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Old Aug 12, 17, 1:34 pm
  #139  
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Originally Posted by ermen View Post
That was my experience when I tried to book HKG - PVG.

But good to know other routes potentially still open.
Not "potentially still open" but are open! Based in HKG that is the last thing I want to hear from BA/CX.
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Old Sep 4, 17, 4:52 am
  #140  
 
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Here is a new one. Tried to book HKG-PVG for third week of September using Avios, which is obviously not "close" yet. No availability then, but plenty of availability for both the *previous* and next weeks.

QF website does shows availability for that week.

Anyone else see this with BA, and what are the chances that availability re-opens up for that week?

Last edited by Ryu2; Sep 4, 17 at 5:01 am
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Old Sep 4, 17, 9:21 pm
  #141  
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[Apologies, I misread, deleted]

Last edited by percysmith; Sep 5, 17 at 1:52 am
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Old Sep 4, 17, 10:32 pm
  #142  
 
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Originally Posted by Ryu2 View Post
Here is a new one. Tried to book HKG-PVG for third week of September using Avios, which is obviously not "close" yet. No availability then, but plenty of availability for both the *previous* and next weeks.

QF website does shows availability for that week.

Anyone else see this with BA, and what are the chances that availability re-opens up for that week?
1 week before the golden week, no surprise there isn't much availability
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Old Nov 2, 17, 3:46 am
  #143  
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http://loyaltylobby.com/2017/11/01/r...lable-calling/
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Old Nov 2, 17, 10:27 am
  #144  
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Here we go again
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Old Nov 21, 17, 8:04 am
  #145  
 
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Before I call up BA, would it be reasonable to assume that general availability showing on CX Asia Miles reflects availability on BA?

I tried to install KVS but it's flagging a virus both in Chrome, and Windows Defender if downloaded from IE.
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Old Nov 21, 17, 8:06 am
  #146  
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Originally Posted by Howard Long View Post
Before I call up BA, would it be reasonable to assume that general availability showing on CX Asia Miles reflects availability on BA?
Not accurate. Asia Miles > BAEC availability.

You can call, but don't expect 100% of what you see on AM to be there.
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Old Nov 23, 17, 5:43 am
  #147  
 
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As a datapoint, I've been looking for the past few days for travel LHR-HKG-LHR in F on BAEC and Asia Miles for a return ticket this weekend.

Nothing until today (Thursday) when I found availability going out Friday or Saturday, and returning Sunday on Asia Miles. Still nothing on BAEC online. I picked a specific flight pair from Asia Miles, called up BAEC, and five minutes later I was booked.
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Old Dec 2, 17, 7:25 pm
  #148  
 
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Is there still a block on CX short-haul close in when calling in?

Looking for HKG-PEK, phone agent can't see anything different.

Last edited by yerffej201; Dec 3, 17 at 1:03 am
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Old Dec 6, 17, 9:32 am
  #149  
 
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Originally Posted by percysmith View Post
Not accurate. Asia Miles > BAEC availability.

You can call, but don't expect 100% of what you see on AM to be there.
Some other threads suggested that what you see through QF is the actual availability. That was 6 months ago and worked for me (I had to then call BAEC to book) - not sure if still correct.
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Old Dec 6, 17, 8:10 pm
  #150  
 
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Originally Posted by mec72 View Post
Some other threads suggested that what you see through QF is the actual availability. That was 6 months ago and worked for me (I had to then call BAEC to book) - not sure if still correct.
Unfortunately QF have killed the award calendar view -- no more flexible date searches.
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