Jan 3, 2015, 5:46 am
Last edit by: Maluku_Flyer
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Dec 16, 2015, 5:20 am
#781
Join Date: Jan 2009
Location: Highlands but mostly GIG
Programs: BAEC Gold
Posts: 485
Same here in Brazil
Dec 16, 2015, 5:27 am
#782
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD, BAEC Pleb, VS Pleb, Accor Pleb, HHonors Gold, Big White Season Pass
Posts: 5,904
Same here. Keeps trying to refresh but nada
Dec 16, 2015, 5:45 am
#783
Join Date: Oct 2009
Location: IAH
Programs: BA S, AA G(1MM), Hilton D
Posts: 253
Same problems seen by me in Houston. Has been very hit and miss for the last hour or so
Dec 16, 2015, 5:47 am
#784
Join Date: May 2007
Location: Close to Heathrow
Programs: BA GGL, Gold for Life, CCR, VS Silver, HHonours Diamond
Posts: 549
Your entire website at http://www.britishairways.com/travel/home/public/en_gb is giving this message when you click on anything. Is the website down?
Continuous loop every 5 seconds
The page you requested cannot be found.
Either the page is not available, or the address (URL) you have entered is incorrect.
This page will automatically redirect you to the BA.com homepage within 5 seconds.
Continuous loop every 5 seconds
The page you requested cannot be found.
Either the page is not available, or the address (URL) you have entered is incorrect.
This page will automatically redirect you to the BA.com homepage within 5 seconds.
Dec 16, 2015, 5:54 am
#785
Join Date: Dec 2013
Programs: QRPC Platinum, KFEG
Posts: 999
Same here. Clearing cookies and cache didn't help.
Might be a generic error page due to maintenance work gone wrong or capacity issues.
Might be a generic error page due to maintenance work gone wrong or capacity issues.
Dec 16, 2015, 5:54 am
#786
Join Date: Jun 2005
Location: T' North West
Programs: BAEC Gold
Posts: 655
+ 1
Its broken for me. Tried 3 different browsers. Can't access my account on my iphone either.
Its broken for me. Tried 3 different browsers. Can't access my account on my iphone either.
Dec 16, 2015, 5:55 am
#787
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
Dec 16, 2015, 5:57 am
#788
Join Date: Nov 2012
Location: ES
Programs: BAEC GGL, IHG RA, Globalist, ALL Diamond
Posts: 110
Your entire website at http://www.britishairways.com/travel/home/public/en_gb is giving this message when you click on anything. Is the website down?
Continuous loop every 5 seconds
The page you requested cannot be found.
Either the page is not available, or the address (URL) you have entered is incorrect.
This page will automatically redirect you to the BA.com homepage within 5 seconds.
Continuous loop every 5 seconds
The page you requested cannot be found.
Either the page is not available, or the address (URL) you have entered is incorrect.
This page will automatically redirect you to the BA.com homepage within 5 seconds.
Same problem here - I cleared cookies and was able to continue in the Spanish version of the site which came up due to my location ... but back to the problem when I later switched languages
Dec 16, 2015, 5:58 am
#789
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,950
Thread below specifically related to the problem today - presume it will be merged later on.
http://www.flyertalk.com/forum/briti...10-ba-com.html
http://www.flyertalk.com/forum/briti...10-ba-com.html
Dec 16, 2015, 5:58 am
#790
Join Date: Sep 2014
Location: Brexile in ADB
Programs: BA, TK, HHonours, Le Club, Best Western Rewards
Posts: 7,067
Same issue here. There Twitter feed states
"British Airways @British_Airways 8m8 minutes ago
@Geoff_OConnell Hi Geoff, there seems to be some intermittent issues & our Web Support team are looking into it. Sorry for the inconvenience
While other BA replies say there is no issue at all.
"British Airways @British_Airways 8m8 minutes ago
@Geoff_OConnell Hi Geoff, there seems to be some intermittent issues & our Web Support team are looking into it. Sorry for the inconvenience
While other BA replies say there is no issue at all.
Last edited by Worcester; Dec 16, 2015 at 6:08 am
Dec 16, 2015, 6:01 am
#791
Join Date: Jul 2010
Posts: 458
For about 10 minutes a few minutes ago even the ba.com homepage was giving a 'Not Found' error.
Dec 16, 2015, 6:09 am
#793
Join Date: Dec 2013
Programs: QRPC Platinum, KFEG
Posts: 999
Bit of a funny situation on BA's twitter account right now.
One of the Twitter team is denying any issues and replying to multiple users that everything is fine. Her team member on the other hand is confirming the issue at the same time.
One of the Twitter team is denying any issues and replying to multiple users that everything is fine. Her team member on the other hand is confirming the issue at the same time.
Dec 16, 2015, 6:11 am
#794
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
I had the same issue whilst trying to go into a booking on the BA app. A few moments ago I couldn't access features on my BAEC account either.
Dec 16, 2015, 6:24 am
#795
Join Date: Jan 2006
Location: Glasgow / London
Programs: BA GGL
Posts: 3,457
Working fine for me...