Jan 3, 2015, 5:46 am
Last edit by: Maluku_Flyer
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Feb 1, 2018, 4:40 pm
#2926
Join Date: Aug 2014
Location: Leafy Lytham
Programs: BA Silver
Posts: 40
Same here :-(
Feb 1, 2018, 4:42 pm
#2927
Join Date: Aug 2014
Location: Leafy Lytham
Programs: BA Silver
Posts: 40
Same issue on the iPhone app. I'm trying to check in...
Feb 1, 2018, 4:47 pm
#2928
Join Date: Mar 2007
Location: NCL
Programs: BA Gold, Hilton Diamond, IHG Platinum, Bonvoy Gold
Posts: 279
Can't login at all on chrome to get on estore. M&S wine order can wait but app doing nothing either for those with more urgent things..
Feb 1, 2018, 4:49 pm
#2929
Join Date: Nov 2004
Location: San Francisco
Programs: UA 1MM *Alliance Gold
Posts: 256
Site appears to be down.
Cant log in from San Francisco
Cant log in from San Francisco
Feb 1, 2018, 4:53 pm
#2930
Join Date: Nov 2016
Programs: BAEC Silver
Posts: 457
Down for me too - there is clearly some kind of major issue going on...
Feb 1, 2018, 5:00 pm
#2931
Join Date: Jul 2008
Location: All over the place often South Wales and Lake District
Programs: BA Gold for Life Accor Platinum
Posts: 4,554
Feb 1, 2018, 5:43 pm
#2933
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 770
Perhaps this is BA's attempt to charge visitors a £5 fee for privileges to access the BA website.
Waived for Gold and Silver members of course.
Waived for Gold and Silver members of course.
Feb 1, 2018, 5:56 pm
#2934
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,992
Can‘t log in either
Feb 1, 2018, 8:14 pm
#2935
Join Date: Nov 2016
Programs: BAEC Silver
Posts: 457
I’m finally back in, but it’s painfully slow...
Feb 1, 2018, 8:16 pm
#2936
Join Date: Nov 2016
Programs: BAEC Silver
Posts: 457
...and it’s gone again
Feb 1, 2018, 9:12 pm
#2937
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,427
Still down....
Feb 1, 2018, 9:22 pm
#2938
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,800
I was disappointed to have to fly BA in a couple days due to its crappy hard product relative to AC's, but at least I had hoped to benefit from its more functional website and app.
I thought maybe someone at BA had heard me voice my displeasure and prevented me from accessing them, but glad to hear I'm not alone...
I thought maybe someone at BA had heard me voice my displeasure and prevented me from accessing them, but glad to hear I'm not alone...
Feb 1, 2018, 9:25 pm
#2939
Join Date: Aug 2012
Location: LAX/SFO
Programs: AS 100k, BA GGL, UA 1k, DL DM, AC SE, B6 Mosaic4, Hyatt/Hilton/Wyndham/IHG Diamond, Marriot Ti
Posts: 1,250
An error occurred while processing your request. Trying to book a ticket for tomorrow. Called in and was told their system is down and they cannot take phone reservation either. Hopefully this fixes soon. Need to be on a flight in 12 hours.
Feb 1, 2018, 9:53 pm
#2940
Join Date: Apr 2008
Programs: AS MVPG
Posts: 454
T-19 hours before my flight, and the site (and mobile iOS app have been down for 5 hours. I even VPNed in from London, still down. First time springing for long haul J on BA....