Gold member personal greeting
Sep 11, 2019, 9:52 am
#768
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,549
Sep 11, 2019, 12:05 pm
#769
Join Date: Oct 2013
Location: London
Programs: BAEC bouncing from Blue to Gold to Blue VSFC Red CXGreen Club Accor Platinum Hilton Silver.
Posts: 914
Sep 11, 2019, 12:24 pm
#770
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,562
Recent TATL flight: upon boarding the CC looked at my BP - somewhat in bemusement since the gate agent had ripped off more than they should - including the seat number - I just replied, 'it's alright, I know where to go'.
Greeting was provided several hours later - within 20 minutes of landing when the CSD(?) came along and offered tea/coffee - not least since I had been asleep for the last 7 hours :-).
Greeting was provided several hours later - within 20 minutes of landing when the CSD(?) came along and offered tea/coffee - not least since I had been asleep for the last 7 hours :-).
Last edited by CKBA; Sep 12, 2019 at 2:22 am
Sep 11, 2019, 11:51 pm
#772
Join Date: Aug 2019
Location: Tenerife
Programs: BA Gold, BA AMEX PP, Amex Platinum
Posts: 434
Double bubble on the same flight, had the CSM come greet me after take off with another bottle of water and an amenity kit.
Sep 12, 2019, 4:52 am
#773
Join Date: Jul 2013
Programs: BA GGL/CCR, Hilton Diamond *, IHG, Couples Romance Rewards
Posts: 2,351
Pleasant nordic OWE greeting on the finnair a350 to HEL. Nice lunch, champagne lie flat seat and free one hour internet to do this post. Moved from earlier ba ce flight due to strike action although the BA flight left on schedule. Cheers!
Sep 12, 2019, 10:02 pm
#774
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,775
5 flights over the last 2 days on BA, Iberia and LATAM and nothing.
Well, on last night's FRA-LHR, got called sir and then Mr. xenole after that. Bit more attention to one or two in row 1, but to give the CSM credit yesterday, she did all 17 passengers in CE with a smile.
At least we got the full LHR tour on a bus that only CE got onto.
Well, on last night's FRA-LHR, got called sir and then Mr. xenole after that. Bit more attention to one or two in row 1, but to give the CSM credit yesterday, she did all 17 passengers in CE with a smile.
At least we got the full LHR tour on a bus that only CE got onto.
Sep 13, 2019, 12:18 am
#775
Join Date: Sep 2019
Programs: BA GGL/CCR, Hilton DIamond, AB Platinum (RIP)
Posts: 36
Warmly welcomed back aboard the A380 JNB-LHR. Settled into 59k and was duly addressed by name. The polished crew member proceeded to offer taking my meal order before take-off to ensure availability of first choice despite sitting in the last row of CW. SCCM briefly popped by to say hello before take-off as well. Lovely crew and always a pleasure to be on the big bus.
Sep 13, 2019, 7:42 am
#776
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 1,042
Yes it helps being on an A359 but even on an A321 this is a great short haul business class experience. It leaves BA looking like Aeroflot.
Sep 13, 2019, 9:20 am
#777
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/GFl, HH Diamond, BW Diamond, Virgin Voyages Deep Blue Extra, Blue Peter Badge Holder
Posts: 3,937
I did this flight last week. The Finnair crew were an absolute delight. Smiles all round and a visit by the SCCM (with some great banter) to my seat at the beginning and end of the flight. A great seat and the food, drink (Arctic Blue gin is REALLY good) and service were all top notch.
Yes it helps being on an A359 but even on an A321 this is a great short haul business class experience. It leaves BA looking like Aeroflot.
Yes it helps being on an A359 but even on an A321 this is a great short haul business class experience. It leaves BA looking like Aeroflot.
Sep 13, 2019, 3:40 pm
#778
Join Date: Mar 2007
Programs: BAEC Gold
Posts: 63
Sunday’s LHR-BOS in 777 WT was complete with a greeting, large bottle of water, and a glass of champagne. Much appreciated.
I’ve done some longer domestic sectors on AA recently and have been asked, shortly after takeoff, whether they could reserve me any food from the BoB menu. This then gets delivered either before the cart or with the card; No charge sir, we’ve got you.
AA DFW-LHR wasn’t as good, but my family and I made the flight by seconds after a huge delay getting into DFW.
I’ve done some longer domestic sectors on AA recently and have been asked, shortly after takeoff, whether they could reserve me any food from the BoB menu. This then gets delivered either before the cart or with the card; No charge sir, we’ve got you.
AA DFW-LHR wasn’t as good, but my family and I made the flight by seconds after a huge delay getting into DFW.
Last edited by Cat5 in the Hat; Sep 15, 2019 at 4:45 am Reason: Grammar!
Sep 13, 2019, 4:11 pm
#779
Join Date: Jan 2004
Location: London, UK
Programs: BA Gold4life, ICH RA, Hyatt Gold and others
Posts: 701
CSD did a full F cabin walk around at start and end of flight (any problems you experienced please do tell me) on today's175 to JFK.
As a secondary point food and service a marked step up from a few weeks back.
It really was an exceptional flight and credit passed on appropriately.
As a secondary point food and service a marked step up from a few weeks back.
It really was an exceptional flight and credit passed on appropriately.
Sep 13, 2019, 6:14 pm
#780
Join Date: Jan 2016
Posts: 284
On my last flight (CW SIN->SYD) I didn’t get a greeting (it was the second leg of my trip, but different flight code).
What was curious though is any time I happened to be in the aisle at the same time they’d address me formally with my surname. That has never happened before - I was startled they remembered my name.
What was curious though is any time I happened to be in the aisle at the same time they’d address me formally with my surname. That has never happened before - I was startled they remembered my name.