Is LGW baggage reclaim getting worse?
Aug 1, 2014, 8:36 am
#106
Join Date: Mar 2013
Location: US of A
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Posts: 1,775
I don't envy a colleague of mine who is due to fly from LGW tomorrow and another who already had issues with bags last weekend. They need to sort out their baggage issues first, before even thinking about expanding 
Aug 1, 2014, 12:06 pm
#108
Join Date: Aug 2006
Location: In the sticks
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Posts: 1,854
Me too, although the service didn't last very long. Pretty darned sure it was T1 domestic, but we may have been bussed as I remember the flight outbound using midhaul seats in J as the a/c had just come inbound from Moscow, but I think that I might've just been lucky on that occasion.
Aug 1, 2014, 12:08 pm
#109
Join Date: Aug 2006
Location: In the sticks
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Posts: 1,854
Aug 1, 2014, 12:22 pm
#110
Join Date: Nov 2010
Location: MAN/BHX
Programs: ABBA
Posts: 6,027
Willie has been on the blower
http://www.bbc.co.uk/news/uk-england-sussex-28603529
You see, you outsource a vital part of your operation, it fails, you have no control over it, you get tons of bad press, but in the short term you've make a profit, and any problems you can just blame on KPIs and ROI.
http://www.bbc.co.uk/news/uk-england-sussex-28603529
Willie Walsh, chief executive of IAG, the parent company for British Airways, told ITV News: "I think they [Swissport] have some issues at Gatwick that they need to address, and if they don't address them to our satisfaction then we have options.
"At this stage we are working with them. We are satisfied they are putting the right measures in place and I'm confident they will resolve them.
"If they don't we will certainly look at other opportunities."
"At this stage we are working with them. We are satisfied they are putting the right measures in place and I'm confident they will resolve them.
"If they don't we will certainly look at other opportunities."
Aug 2, 2014, 2:10 am
#112
Join Date: Oct 2004
Location: JER
Programs: BA Silver
Posts: 354
T8191, the former bmi flights arrived at T1 and bags used to be delivered in the main UK & Ireland arrivals area. It had a very limited Customs area, search bench and red phone but I never saw any staff there. In the days of the direct BA services into T1, the reclaim area was in a different area and you'd walk through a Customs area before joining the main baggage reclaim area. Seems like a lifetime ago that we had direct BA flights to/from LHR!
Aug 2, 2014, 2:53 am
#113
Join Date: Nov 2012
Programs: BAEC silver
Posts: 788
Willie has been on the blower
http://www.bbc.co.uk/news/uk-england-sussex-28603529
You see, you outsource a vital part of your operation, it fails, you have no control over it, you get tons of bad press, but in the short term you've make a profit, and any problems you can just blame on KPIs and ROI.
http://www.bbc.co.uk/news/uk-england-sussex-28603529
You see, you outsource a vital part of your operation, it fails, you have no control over it, you get tons of bad press, but in the short term you've make a profit, and any problems you can just blame on KPIs and ROI.
Aug 2, 2014, 8:13 am
#114
Join Date: Jan 2005
Location: Bay Area, Ca
Posts: 543
Aug 2, 2014, 8:16 am
#115
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Aug 2, 2014, 11:17 am
#116
Join Date: Apr 2013
Location: Putney
Programs: BA Gold
Posts: 293
Arrived on BA2036 from MCO this morning. 70 mins for bags, with bags from the orange scum shuttle flights arriving way ahead of BA. Utterly unacceptable. BA need to exert more pressure on their agents to sort it out. Grrrr.
Aug 2, 2014, 11:55 am
#117
FlyerTalk Evangelist
Join Date: Mar 2010
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I say, old chap. Orange scum is a bit harsh!! 
Several members of this Board fly with them too, you know!
Pick an airline, pick a baggage handling company ... I will still fly BA, though!
Several members of this Board fly with them too, you know!
Pick an airline, pick a baggage handling company ... I will still fly BA, though!
Aug 2, 2014, 1:22 pm
#118
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
ii.Linking to the websites of established news organizations or to company press releases with details of an ongoing news event (such as an airline or hotel incident). In such a case, merely providing the headline of the new item along with a link to it, without posting additional content, is allowable.
Aug 2, 2014, 1:32 pm
#119
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
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Yes, but he/she just posted a link without at least copying the headline of the article. I don't want to get in to an argument about whether this is within the rules, but seems that it would be nice to post a few words about what the link says rather than just posting a raw link.
Aug 2, 2014, 6:12 pm
#120
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Thank you origin for finding the rule. I agree with you. A headline would have been great. ^
Agreed. ^
Yes, but he/she just posted a link without at least copying the headline of the article. I don't want to get in to an argument about whether this is within the rules, but seems that it would be nice to post a few words about what the link says rather than just posting a raw link.