RANT: BA Experience at T1 to DUB-Shabby!!!
#61
Moderator: British Airways Executive Club
Join Date: Jan 2009
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It's only a nice waiting room. Not worth getting too worked up over, and even GBL isn't that nice (although it's nice enough, it's not as if there is a spa inside or anything).
#62
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When arriving from Ireland you're supposed to pass through customs but not immigration. Although when arriving into T1 last time 'customs' was just a phone on the wall - but they have a different reclaim belt to the true domestics so customs officers can easily monitor it if required.
#63
Join Date: Oct 2009
Location: Scotland
Programs: BA Silver, Hilton Diamond, BD Blue (RIP)
Posts: 1,986
It's a one hour flight leaving from a terminal which is going to be demolished in 18 months which BA didn't plan to be in. At least you're in the lounge! I (and I'm sure others here) used to have to kill hours and hours in Gate 8 (or even worse Gate 5) without lounge access with only a Costa Coffee and WH Smith for entertainment.
It's not Galleries First and it's never going to be but with the exception of the lack of showers and poor wine selection it's pretty much what BA used to offer to those flying domestically (or common travel area-...ly) before Terminal 5.
#64
Join Date: Feb 2010
Location: London
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Posts: 5,115
Edited to add: I stuffed up the quote below - apols (bloody app, grr)
Incidentally, my MMB screen for a LHR-DUB (BA flight number) in October says
The plot thickens![/QUOTE]
Tried using a printout of that to get into GBL a month of two ago - didn't work, but said they'd flag problem....
Incidentally, my MMB screen for a LHR-DUB (BA flight number) in October says
Flight BA8134 to Dublin on Fri XX Oct 2012 17:00
Lounges
The Great British Lounge
Location: Terminal 1, Gate 5
Catch up on work before you travel, enjoy a snack or simply unwind in a relaxing area away from the busy airport environment.
Lounges
The Great British Lounge
Location: Terminal 1, Gate 5
Catch up on work before you travel, enjoy a snack or simply unwind in a relaxing area away from the busy airport environment.
Tried using a printout of that to get into GBL a month of two ago - didn't work, but said they'd flag problem....
Last edited by lorcancoyle; Aug 15, 2012 at 3:05 pm
#65
Join Date: Feb 2010
Location: London
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Posts: 5,115
Breakfast offering is woeful - the pain au chocolat are about a 1 in 3 chance based on recent experience. Not even something as basic as toast available... Given the GBL issue isn't security I fail to see why food offering isn't aligned
#66
Moderator: British Airways Executive Club
Join Date: Jan 2009
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Breakfast offering was weak even at GBL anyway.
#68
Join Date: Nov 2002
Location: London, UK
Programs: BA Gold (and other non-status plastic)
Posts: 1,889
So you're complaining about being denied access to a lounge you weren't entitled to be in? The Republic of Ireland is classified as domestic for passport and immigration purposes, so you are treated as a domestic passenger for the purposes of access to the BD lounges in T1 (as it operates differently to T5 in terms of separation of passengers). The (mostly) ladies in the BD lounge upstairs are generally recognised as being amongst the most helpful anywhere, so I'd personally be surprised if they spoke to you rudely at all, unless of course you tried to make a little too much fuss in claiming a non-existent entitlement ...
Why are people assuming this is BA/bmi's fault? As I understood it, the policy had more to do with BAA than BD. No point getting into a hissyfit with the lounge ladies
It's a 1 hour flight, for which the average economy fare pre-tax/surchage is probably sub-£50. What do you expect? Virgin Clubhouse? Booze and crisps is plenty - why are you turning up at the airport early enough to do anything else anyway?
#69
Original Poster
Join Date: Jun 2010
Location: Europe
Programs: BA GGL
Posts: 492
The point, folks, is consistency.
When an airline advertises certain privileges at certain elite tiers, one shouldn't have to guess and research every eventuality. Being denied access to what amounts to a J+ lounge as a GCH just isn't acceptable. It's not arrogance, it is an earned privilege, and being made to feel second class with that amount of spend is simply crap.
Rant over. Had two lovely flights today with great crews. I'll dwell on that for awhile.
When an airline advertises certain privileges at certain elite tiers, one shouldn't have to guess and research every eventuality. Being denied access to what amounts to a J+ lounge as a GCH just isn't acceptable. It's not arrogance, it is an earned privilege, and being made to feel second class with that amount of spend is simply crap.
Rant over. Had two lovely flights today with great crews. I'll dwell on that for awhile.
#70
Join Date: Dec 2011
Location: Ireland
Programs: BA Silver
Posts: 12
I have to brave the T1 outpost more frequently than I would like because - to answer kt74 - I need to connect through a European hub to travel to most long haul destinations from Ireland, and that hub is usually LHR for me. So while I wouldn't be fussed about a lounge in advance of a short hop from London, a pleasant lounge would be very welcome when I have to hang around for a connection after getting off an overnight long haul flight.
#71
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I have to brave the T1 outpost more frequently than I would like because - to answer kt74 - I need to connect through a European hub to travel to most long haul destinations from Ireland, and that hub is usually LHR for me. So while I wouldn't be fussed about a lounge in advance of a short hop from London, a pleasant lounge would be very welcome when I have to hang around for a connection after getting off an overnight long haul flight.
#72
Join Date: Jul 2008
Location: Kent, UK
Programs: BA Gold, SPG Platinum, Marriott Platinum, Hilton Diamond
Posts: 3,809
Some people are never satisfied. For years people complained that BA didn't fly to Dublin, now that they do, more complaints! Do people really expect the transition from BMI to BA to happen overnight, with BA T5 style lounges suddenly popping up at T1? All of this fuss for a one hour domestic flight....
#74
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#75
Moderator: British Airways Executive Club
Join Date: Jan 2009
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Some people are never satisfied. For years people complained that BA didn't fly to Dublin, now that they do, more complaints! Do people really expect the transition from BMI to BA to happen overnight, with BA T5 style lounges suddenly popping up at T1? All of this fuss for a one hour domestic flight....
Maybe some people haven't been to some of the 'worse' lounges and have their expectations too high?