RANT: BA Experience at T1 to DUB-Shabby!!!
Aug 26, 2012, 12:29 pm
#151
Join Date: Nov 2004
Location: LHR
Programs: AA PLT
Posts: 328
Just to manage my expectations, as an AA Platinum (One World Sapphire) flying BA in Y from JFK-LHR, and connecting same-day to BA 8xxx to DUB from T1, do I have zero lounge access in T1? Would be nice to get a shower after the redeye...
Aug 26, 2012, 12:59 pm
#152
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
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Posts: 14,216
That is unfortunately correct.
For what it's worth, the lounge you would get if you in fact had access doesn't have any showers.
For what it's worth, the lounge you would get if you in fact had access doesn't have any showers.
Sep 5, 2012, 7:22 pm
#154
Join Date: Feb 2010
Location: London
Programs: BA GGL (for now) and Lifetime Gold, Marriott fan thanks to Bonvoy Moments
Posts: 5,115
Sep 7, 2012, 4:12 am
#155
Join Date: Feb 2010
Location: London
Programs: BA GGL (for now) and Lifetime Gold, Marriott fan thanks to Bonvoy Moments
Posts: 5,115
RANT: BA Experience at T1 to DUB-Shabby!!!
Agh - the Green Mile on departure! Only realise when wondering why no boarding announcement 15 mins before departure... At least it just said "go to gate" when I noticed. If this is a regular feature I may be tempted back to EI after BAEC requalification
Had been waiting for 3rd odd lounge announcement after "there will likely be a short delay to the Belfast departure due to there being no crew" and "we apologise for the delay to the Edinburgh flight. This is due to a broken down catering truck that was (pause) doing something to the aircraft"
Had been waiting for 3rd odd lounge announcement after "there will likely be a short delay to the Belfast departure due to there being no crew" and "we apologise for the delay to the Edinburgh flight. This is due to a broken down catering truck that was (pause) doing something to the aircraft"
Oct 1, 2012, 1:46 pm
#156
Join Date: Nov 2009
Location: East Berlin
Posts: 1,533
I wonder if someone guesting me into the International Lounge would circumvent those particular access rules?
Palmer
Oct 2, 2012, 12:21 am
#157
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,216
I got a non-reply to a CS email about international lounge access saying they'd passed my comment to the lounge team.
Oct 2, 2012, 2:04 am
#158
Original Poster
Join Date: Jun 2010
Location: Europe
Programs: BA GGL
Posts: 492
Update
Just an update on outcome...
Wound up with 10,000 Avois for my "inconvenience," with absolutely no reference at all to the actual access policy, and no acknowledgement that my flight was actually BA, not EI. Really one of my strangest CS encounters....four or five exchanges, and never once did they actually address any points I made...just, "here's 10,000 Avios, now go away."
Fine by me...free band 1 CE reward saver. Thanks!
Wound up with 10,000 Avois for my "inconvenience," with absolutely no reference at all to the actual access policy, and no acknowledgement that my flight was actually BA, not EI. Really one of my strangest CS encounters....four or five exchanges, and never once did they actually address any points I made...just, "here's 10,000 Avios, now go away."
Fine by me...free band 1 CE reward saver. Thanks!
Oct 2, 2012, 2:31 am
#159
Join Date: Dec 2008
Location: London
Programs: Mucci (Scirocco Sash), BAEC Gold, IHG Diamond Ambassador
Posts: 864
Had been waiting for 3rd odd lounge announcement after "there will likely be a short delay to the Belfast departure due to there being no crew" and "we apologise for the delay to the Edinburgh flight. This is due to a broken down catering truck that was (pause) doing something to the aircraft"
Oct 2, 2012, 2:36 am
#160
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Join Date: Mar 2006
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Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
I once got 20000 avios for my 'inconvenience' after submitting a well done for the way the crew handled a delay of about an hour or so. It was all positive about the actions of the crew making sure water and orange were passed round the cabin before take off and talking to those with tight connections about their options once in the air.
Oct 3, 2012, 7:10 am
#162
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
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Posts: 14,216
No DUB/domestic pax in the erstwhile Great British Lounge and no oneworld-based access to the erstwhile London Room, as I currently understand it.
Oct 3, 2012, 8:21 am
#163
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Join Date: Mar 2006
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Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
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My booking for DUB in a few months time is showing the Great British Lounge in the lounge section of MMB, while my booking for LBA lists The London Room. Note that the lounge section of MMB wasn't available for these flights when I looked a few weeks ago. So it's possible they were readded after deciding on lounge policy or they may still be inaccurate.
Oct 3, 2012, 8:59 am
#164
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Join Date: Feb 2009
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My booking for DUB in a few months time is showing the Great British Lounge in the lounge section of MMB, while my booking for LBA lists The London Room. Note that the lounge section of MMB wasn't available for these flights when I looked a few weeks ago. So it's possible they were readded after deciding on lounge policy or they may still be inaccurate.
Oct 3, 2012, 11:15 am
#165
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
I flew DUB-LHR on Monday and OLCI and Mobile Boarding passes worked fine which is a big improvement on last time.
The BMI lounge in Dublin is unchanged but downstairs the signage indicates it as the "Servisair Lounge" - previously it was referred to as the bmi lounge on signage in the Airport ... I hope this doesn't mean anything in relation to it getting a proper makeover as a BA lounge, but we'll see I guess.
The flight left the gate nearly 15 mins early which was certainly nice - but isn't too hard when they're still running the bizarre BMI timetable with 2+ hour turnarounds in Dublin
Landing Cards for non EU nationals are handed out on the flight - this is confusing and unnecessary for non EU visitors as there is no passport check on arrival from Republic of Ireland flights.
No Flight Connections bus offered on arrival
I didn't check baggage so no idea if baggage delivery had problems
( My previous complaint to BA about slow baggage delivery did eventually yield a response and a few Avios - I can only hope it has improved! )
Overall seems to be improving anyway.
The BMI lounge in Dublin is unchanged but downstairs the signage indicates it as the "Servisair Lounge" - previously it was referred to as the bmi lounge on signage in the Airport ... I hope this doesn't mean anything in relation to it getting a proper makeover as a BA lounge, but we'll see I guess.
The flight left the gate nearly 15 mins early which was certainly nice - but isn't too hard when they're still running the bizarre BMI timetable with 2+ hour turnarounds in Dublin
Landing Cards for non EU nationals are handed out on the flight - this is confusing and unnecessary for non EU visitors as there is no passport check on arrival from Republic of Ireland flights.
No Flight Connections bus offered on arrival
I didn't check baggage so no idea if baggage delivery had problems
( My previous complaint to BA about slow baggage delivery did eventually yield a response and a few Avios - I can only hope it has improved! )
Overall seems to be improving anyway.