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Old Oct 10, 2011, 11:05 am
  #1171  
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Join Date: Apr 2011
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Amex told me to appeal in writing, the rotters
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Old Oct 12, 2011, 4:36 am
  #1172  
 
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(Perhaps this would be better off in the Tesco thread...)

One to look out for in the post: I've just received some vouchers for extra Clubcard points when shopping with your Amex at Tesco or online.

There are two for 250 extra points when you spend £40 or more on tesco.com/groceries between 10/10 - 16/10 and 24/10 - 30/10, and two for 150 extra points when you spend £25 or more instore between 17/10 - 23/10 and 31/10 - 6/11.

Which is particularly confusing. Good luck to you if you're going to try to get all 800
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Old Oct 31, 2011, 8:07 am
  #1173  
 
Join Date: Sep 2006
Location: Cumbria
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Has anyone else not had their BA Amex miles post to their Exec club account this month? Mine normally leave the Amex account on the 21st and post to the BA account on the 22nd. According to the Amex transactions page, the miles have been deducted (on Oct 21st) but nothing has been added to my Exec account.
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Old Oct 31, 2011, 8:17 am
  #1174  
 
Join Date: Mar 2011
Location: Tyrone,EU
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Originally Posted by nobbyclark
Has anyone else not had their BA Amex miles post to their Exec club account this month? Mine normally leave the Amex account on the 21st and post to the BA account on the 22nd. According to the Amex transactions page, the miles have been deducted (on Oct 21st) but nothing has been added to my Exec account.
Same here, mines left on the 19th,normally hit BAEC the next day, but so far nothing.
tangey is offline  
Old Oct 31, 2011, 8:27 am
  #1175  
 
Join Date: Jan 2003
Location: UK (currently)
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Originally Posted by nobbyclark
Has anyone else not had their BA Amex miles post to their Exec club account this month? Mine normally leave the Amex account on the 21st and post to the BA account on the 22nd. According to the Amex transactions page, the miles have been deducted (on Oct 21st) but nothing has been added to my Exec account.
I e-mailed Nicci about this last week and spoke to Amex. It is a known issue which Amex said at the end of last week, that they were looking into "at the highest level". That said, they also told me they had no idea when it would be fixed .... I suggest we all hassle Amex on a regular basis !
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Old Oct 31, 2011, 9:42 am
  #1176  
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Location: London
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My wifes have just gone on immediately ... her Amex account zero'd on Sunday and the miles are there today.
Raffles is online now  
Old Oct 31, 2011, 11:48 am
  #1177  
 
Join Date: May 2009
Location: London
Programs: BA
Posts: 1,410
Mine haven't posted either - expecting ~11k due to buying flights.
I assumed it was something to do with the upcoming switch to Avios.
malkie is offline  
Old Oct 31, 2011, 1:00 pm
  #1178  
 
Join Date: Apr 2009
Location: Edinburgh
Programs: BA Exec Club,Skywards,Hilton Honours,Mariott Rewards,SPG
Posts: 956
Originally Posted by tangey
Same here, mines left on the 19th,normally hit BAEC the next day, but so far nothing.
My 7k points this month left Amex on 19th and were credited to BAEC on 21st. It is obviously not just a date issue.
stevie-d is offline  
Old Oct 31, 2011, 1:22 pm
  #1179  
 
Join Date: Aug 2007
Location: Wellington, NZ
Programs: NZ *Gold
Posts: 1,371
Slight variation here. My non-BA spend miles left at the usual time (19th) and posted at the usual time (21st). But the BA spend miles are still sitting in my AMEX account.
RedVee is offline  
Old Oct 31, 2011, 1:33 pm
  #1180  
 
Join Date: Apr 2009
Location: Edinburgh
Programs: BA Exec Club,Skywards,Hilton Honours,Mariott Rewards,SPG
Posts: 956
Originally Posted by RedVee
Slight variation here. My non-BA spend miles left at the usual time (19th) and posted at the usual time (21st). But the BA spend miles are still sitting in my AMEX account.
I had three transactions this month in the transfer process. The BA spend, non-BA spend and the manual correction when the 1.5 points for BA spend was not working on the PP card. All three transferred OK.
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Old Oct 31, 2011, 1:35 pm
  #1181  
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It's not unusual, IME.

I've just cleared my latest [October] Amex for £2.5k, and the system tells me I'll get 60 BA Miles.

Next month, I'll assuredly get a skip of Miles.

It seems to be some sort of data-processing waypoint, although it makes no sense to me. I just keep track of what gets credited at ba.com, and it seems to work in the end.
T8191 is offline  
Old Oct 31, 2011, 6:40 pm
  #1182  
 
Join Date: Jul 2011
Programs: BA
Posts: 61
Still waiting for mine too - about a week late at the moment.
trustmeimastomach is offline  
Old Nov 1, 2011, 2:20 am
  #1183  
 
Join Date: Nov 2009
Programs: BA Executive Club (Gold), Hilton Honors (Diamond)
Posts: 87
2,708 miles left Amex on the 23rd October, nothing on BA yet.

Annoying as this batch takes me past 150,000 and allows me to start planning how to spend my hard earned miles/companion voucher on a First booking!

Have emailed them today, will update with anything I get back from them.
KDUK is offline  
Old Nov 1, 2011, 2:43 am
  #1184  
 
Join Date: Dec 2010
Location: London
Programs: BA Silver, Marriott Platinum, IHG Platinum
Posts: 567
They are definitely not holding them up for Avois.

Mine left my AMEX account yesterday and all 8,000+ miles posted to BA overnight.
travellingblade is offline  
Old Nov 1, 2011, 3:21 am
  #1185  
 
Join Date: Sep 2010
Programs: VS Silver; BA Blue; HH Gold; SPG Gold
Posts: 779
Mine left on Friday. Arrived today...
Jamjaw is offline  


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