bmi FAQ No.4: Redemptions - Finding Award seats : the ANA online tool masterclass
Mar 13, 2009, 10:30 am
#46
Join Date: Jun 2007
Location: MEL
Programs: QF, VA, VN, BA, SQ, KC - all reds and blues.
Posts: 3,205
Glad you have found out how to use the tool Mahajanvikas - you will find it makes redemptions so much easier.
The messages are of no consequence. You cannot book using the ANA website, but you can take careful note of the gold circles (availability) and armed with that information, you can point the call centre people in the right direction to the flights you want. The best tip is to use the flight search where you can look for multiple legs.
The messages are of no consequence. You cannot book using the ANA website, but you can take careful note of the gold circles (availability) and armed with that information, you can point the call centre people in the right direction to the flights you want. The best tip is to use the flight search where you can look for multiple legs.
Mar 13, 2009, 11:59 am
#47
Join Date: Nov 2008
Location: North Devon, England
Programs: AY plat, EB gold, LH Sen
Posts: 408
Is the ANA toll down?
It shows REQUEST (black triangle) on all flights on all dates I tried.
Even on 77W and A380!
Different routes, different dates tried but same result.
It was working fine about an hour ago!
It shows REQUEST (black triangle) on all flights on all dates I tried.
Even on 77W and A380!
Different routes, different dates tried but same result.
It was working fine about an hour ago!
Mar 13, 2009, 12:16 pm
#48
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Mar 13, 2009, 12:48 pm
#49
Join Date: Jun 2007
Location: MEL
Programs: QF, VA, VN, BA, SQ, KC - all reds and blues.
Posts: 3,205
It is the same issue as previously discussed at http://www.flyertalk.com/forum/star-...ist-award.html
Mar 13, 2009, 1:21 pm
#50
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Mar 13, 2009, 1:59 pm
#51
Join Date: Nov 2008
Location: North Devon, England
Programs: AY plat, EB gold, LH Sen
Posts: 408
Mar 13, 2009, 2:03 pm
#52
Join Date: Jun 2007
Location: MEL
Programs: QF, VA, VN, BA, SQ, KC - all reds and blues.
Posts: 3,205
Mahajanvikas - please - you would make your life so much easier and cause less friction if you dealt with your problem on one single thread rather than duplicating. You have seen that people are trying to help you so you don't need to post all over the place. It just pisses people off.
Mar 13, 2009, 2:19 pm
#53
Join Date: Nov 2008
Location: North Devon, England
Programs: AY plat, EB gold, LH Sen
Posts: 408
Sorry - I didn't spot the hyperlink. I thought you just meant that the symbol indicated being on a waitlist.
Mahajanvikas - please - you would make your life so much easier and cause less friction if you dealt with your problem on one single thread rather than duplicating. You have seen that people are trying to help you so you don't need to post all over the place. It just pisses people off.
Mahajanvikas - please - you would make your life so much easier and cause less friction if you dealt with your problem on one single thread rather than duplicating. You have seen that people are trying to help you so you don't need to post all over the place. It just pisses people off.
The thread KVS mentioned clearly indicates my question regarding the KVS software which I subscribed to and was not working. KVS, very kindly explained the reasons for that on that thread.
Now when I was directed towards the use of the ANA tool, I did that and came up with a problem on ANA tool and asked if it was me or the whole system was down as it was showing "Request/Waitlisting" on all sorts of flights.
How on earth am I, or for that matter any newbie suppossed to know that the "@" in KVS and the "black triangles" in ANA are suppossed to mean the same problem?
Mar 13, 2009, 5:34 pm
#54
Join Date: Aug 2006
Location: London
Programs: FB, BA, AC, MM,
Posts: 1
Triangle = On Request - What does this mean?
hi guys
i was checking out the ana site tonight for a particular flight that has been sold out for weeks and it is all triangles now. this is the symbol used to indicate 'on request available'. i thought it too good to be true and checked out a random route on random dates and found everything was triangles.
ok, i'll assume this is an error or otherwise, everything is actually on request available throughout the world, according to ana.
1) is this likely an error?
2) what is 'on request' practically speaking and how likely and when would it be confirmed?
3) how does the ICC handle this?
4) anybody have any examples of how/if this works?
Thanks! A
i was checking out the ana site tonight for a particular flight that has been sold out for weeks and it is all triangles now. this is the symbol used to indicate 'on request available'. i thought it too good to be true and checked out a random route on random dates and found everything was triangles.
ok, i'll assume this is an error or otherwise, everything is actually on request available throughout the world, according to ana.
1) is this likely an error?
2) what is 'on request' practically speaking and how likely and when would it be confirmed?
3) how does the ICC handle this?
4) anybody have any examples of how/if this works?
Thanks! A
Mar 13, 2009, 5:48 pm
#55
Original Poster
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
Hope that helps - basically wait for ANA to work properly again and take it from there.
Mar 14, 2009, 3:10 am
#56
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
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Mar 14, 2009, 7:01 am
#57
Join Date: Jun 2005
Location: SAN
Programs: AS MVP Gold, Marriott Plat, ICH Plat, HH Gold
Posts: 4,381
ANA is still not working properly since earlier this morning. First showing me triangles (or actually @ via KVStool), and now some message about currently experiencing system maintenances.
Mar 15, 2009, 10:14 am
#59
Original Poster
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
Mar 15, 2009, 12:24 pm
#60
Join Date: Jun 2005
Location: SAN
Programs: AS MVP Gold, Marriott Plat, ICH Plat, HH Gold
Posts: 4,381