List your upgrades!
#676

Join Date: Nov 2006
Programs: AA PLT/2MM, SWA A+, SPG Titanium, Avis Chairman
Posts: 1,024
Just found this thread. I don't remember a lot of my recent rentals, but here's a few "memorable" ones. Overall Chairman has been very hit and miss with me. They seem very nice when I come through, but often give little or no upgrade at some locations.
Location: ICT
Status: CHM
Reserved: Intermediate
Received: Saturn Vue. I requested Cadillac if available, but apparently their only one was kept out over 30 days, and is now reported stolen.
Location: JFK
Status: CHM
Reserved: Intermediate
Offered: CTS or DTS with broken XM
Received: CTS or DTS with working XM (sorry to the president's club that they swapped with)
Location: LAX
Status: CHM
Reserved: Intermediate
Received: Malibu/Impala?
Location: LAS
Status: CHM
Reserved: Intermediate
Received: Impala
I was very surprised at the lack of service at LAX. The first time when I tried to tell the driver I was Chairman, he didn't want to hear anyone's status and just said he would bring us to the preferred area. When I arrived I couldn't find my car, so I had to wait 30+ minutes (asking several people where Chairman pickup was while I waited in line), and then had some basic intermediate car waiting. I requested something with XM and after another 20 minutes they came around with in impala or malibu or something similar with XM, but an otherwise disappointing car. No Cadillac or other nice car available.
Second trip I told driver I was Chairman, and asked right away about something with XM. He called ahead, and when I got there they again had something intermediate waiting. Both times it was quite late so I didn't argue, but I did ask and was told that was the best they had available.
I have gotten so much better service at smaller locations like BDL, GEG, etc than at LAX. It's hard to believe LAX had no high end cars available.
Similarly, LAS was very disappointing. Had to drive business associates around, and had some mediocre mid-sized car. The Buick they tried to give me was old, and had no XM. They seemed very apologetic, but said they had nothing better than what I reserved.
Location: ICT
Status: CHM
Reserved: Intermediate
Received: Saturn Vue. I requested Cadillac if available, but apparently their only one was kept out over 30 days, and is now reported stolen.
Location: JFK
Status: CHM
Reserved: Intermediate
Offered: CTS or DTS with broken XM
Received: CTS or DTS with working XM (sorry to the president's club that they swapped with)
Location: LAX
Status: CHM
Reserved: Intermediate
Received: Malibu/Impala?
Location: LAS
Status: CHM
Reserved: Intermediate
Received: Impala
I was very surprised at the lack of service at LAX. The first time when I tried to tell the driver I was Chairman, he didn't want to hear anyone's status and just said he would bring us to the preferred area. When I arrived I couldn't find my car, so I had to wait 30+ minutes (asking several people where Chairman pickup was while I waited in line), and then had some basic intermediate car waiting. I requested something with XM and after another 20 minutes they came around with in impala or malibu or something similar with XM, but an otherwise disappointing car. No Cadillac or other nice car available.
Second trip I told driver I was Chairman, and asked right away about something with XM. He called ahead, and when I got there they again had something intermediate waiting. Both times it was quite late so I didn't argue, but I did ask and was told that was the best they had available.
I have gotten so much better service at smaller locations like BDL, GEG, etc than at LAX. It's hard to believe LAX had no high end cars available.
Similarly, LAS was very disappointing. Had to drive business associates around, and had some mediocre mid-sized car. The Buick they tried to give me was old, and had no XM. They seemed very apologetic, but said they had nothing better than what I reserved.
#677




Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
Location: TLH
Status: Avis First
Reserved: Intermediate
Received: Nissan Rogue
Eh? Nothing thrilling to say about this one.
Status: Avis First
Reserved: Intermediate
Received: Nissan Rogue
Eh? Nothing thrilling to say about this one.
#678
Join Date: Feb 2008
Location: ATL
Programs: Delta Platinum, SPG Platinum, Marriott Platinum, Hilton Gold, Avis First
Posts: 150
Intermediate. Got Rav4, asked and received Prius with 25K+ miles.
#679
Join Date: Apr 2009
Posts: 6
Location: San Francisco (Post st)
Status: Preferred (+some standard "upgrade if available"-coupon)
Reserved: Compact
Received: Intermediate; Chevrolet HHR, 21k miles
Car was comfortable but boring.
Status: Preferred (+some standard "upgrade if available"-coupon)
Reserved: Compact
Received: Intermediate; Chevrolet HHR, 21k miles
Car was comfortable but boring.
#680

Join Date: Nov 2006
Programs: AA PLT/2MM, SWA A+, SPG Titanium, Avis Chairman
Posts: 1,024
Anyone have luck with a Camaro yet? I just saw my first one, but couldn't talk them into it. Looked mean, and would have been an interesting one to try. Will try calling ahead to a few other reservations and see if anyone will budge.
#681
FlyerTalk Evangelist
Join Date: Mar 2008
Location: ACT/GRK/DAL/ABI/MIA/FLL
Programs: OMNIArchist, OMNIArchy!, OMNIIDGAS
Posts: 23,478
They won't give it even to Chairmen.
#683
Moderator: Avis and Rental Cars




Join Date: Oct 2006
Posts: 8,070
1. For a 4 day rental at PVD, I called the CC desk & they put a note on my profile asking for a Camaro. When I got there, they had one waiting for me.
2. At RDU, I asked for one but the manager said he couldn't because it was a week-long rental and he couldn't give it up that long.
3. 10 days later at RDU, I asked if they had any other upgrades instead of a CTS and the guy said, "How about the Camaro? It's a great car that I'm sure you'll enjoy" for an 8-day reservation!
4. At IAH, they wouldn't upgrade me from a Luxury to the Camaro for a 16-hr rental. They also wouldn't upgrade me to an Infiniti...
#684
Join Date: Dec 2003
Location: YYZ
Programs: AC 100k, SPG Platinum, Avis PC, National Exec
Posts: 107
Location: CMH
Status: President's Club
Reserved: Compact
Offered: Hyundai Sonata
The Sonata only had 150 miles on it plus XM. I'm really getting spoiled with the XM rentals lately, but enjoying it!
Status: President's Club
Reserved: Compact
Offered: Hyundai Sonata
The Sonata only had 150 miles on it plus XM. I'm really getting spoiled with the XM rentals lately, but enjoying it!
#685




Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
Location: ILM
Status: Avis First
Reserved: Intermediate
Received: Toyota Corolla
ILM is a weird avis franchise. They dont follow the standard pitch at the counter. Wanted two local phone numbers of where i was staying, plus the name of my hotel, plus the name of my business (even though it was a personal rental), plus the wrote on the contract in pen, "NO PHYSICAL DAMAGE" and made me initial that too.... and my grandmother's middle name (jk). Also required me to sign & initial all of the waiver declinations, despite everything in my preferred profile declining.
No preferred counter, not even a preferred cutout, so I had to stand in line behind two 60-year old ladies going on a beach vacation, who asked questions for 20-minutes. They got upgraded from INT to Full because there were no INT left. They werent preferred or avis first at all.
I walk up to counter, and I get an INT. I ask for an upgrade, and he says i booked an INT right? Ironic that they had an INT for me (preferred/avis first) and yet the white hair ladies in front of me got larger...
Grrrrrr
Status: Avis First
Reserved: Intermediate
Received: Toyota Corolla
ILM is a weird avis franchise. They dont follow the standard pitch at the counter. Wanted two local phone numbers of where i was staying, plus the name of my hotel, plus the name of my business (even though it was a personal rental), plus the wrote on the contract in pen, "NO PHYSICAL DAMAGE" and made me initial that too.... and my grandmother's middle name (jk). Also required me to sign & initial all of the waiver declinations, despite everything in my preferred profile declining.
No preferred counter, not even a preferred cutout, so I had to stand in line behind two 60-year old ladies going on a beach vacation, who asked questions for 20-minutes. They got upgraded from INT to Full because there were no INT left. They werent preferred or avis first at all.
I walk up to counter, and I get an INT. I ask for an upgrade, and he says i booked an INT right? Ironic that they had an INT for me (preferred/avis first) and yet the white hair ladies in front of me got larger...
Grrrrrr
#686
Join Date: Jun 2008
Location: ORD
Programs: AA EXP / UA Lifetime Gold / Marriott Lifetime Plat / SPG Plat / Hyatt Diamond / HH Diamond / Avis CC
Posts: 483
Location: BDL
Status: Avis PC
Reserved: Standard
Received: Lincoln MKX
Even though this was a 2 day rental I tried for the camaro too but no luck
Status: Avis PC
Reserved: Standard
Received: Lincoln MKX
Even though this was a 2 day rental I tried for the camaro too but no luck
#687
FlyerTalk Evangelist




Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,190
Location: YYZ-T3
Status: Preferred Select
Reserved: Compact
Received: Mustang (offered SUV or Jeep)
However, relatively new car (2500 kms on the odometer, about 2000 miles) gas consumption was 20% higher than government standard, think the tank was not full when I took the car out.
Status: Preferred Select
Reserved: Compact
Received: Mustang (offered SUV or Jeep)
However, relatively new car (2500 kms on the odometer, about 2000 miles) gas consumption was 20% higher than government standard, think the tank was not full when I took the car out.
#688


Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,654
Location: FCO
Status: Preferred (only 2 months old)
Booked: Nissan Micra automatic with GPS
Received: Mercedes A-class, GPS provided separately
Status: Preferred (only 2 months old)
Booked: Nissan Micra automatic with GPS
Received: Mercedes A-class, GPS provided separately
#689
FlyerTalk Evangelist
Join Date: Mar 2008
Location: ACT/GRK/DAL/ABI/MIA/FLL
Programs: OMNIArchist, OMNIArchy!, OMNIIDGAS
Posts: 23,478
Loc: FLL
Status: Presidents Club
Rented: INT
Got: Mitsubishi Eclipse Spyder with 3k miles XM, everything...nice
Status: Presidents Club
Rented: INT
Got: Mitsubishi Eclipse Spyder with 3k miles XM, everything...nice
#690
Join Date: Jun 2008
Location: ORD
Programs: AA EXP / UA Lifetime Gold / Marriott Lifetime Plat / SPG Plat / Hyatt Diamond / HH Diamond / Avis CC
Posts: 483
LOC: BOS
STATUS: Pres Club
RENTED: Standard
GOT: Caddy CTS 1500 miles!
I usually get crap in Boston. Lucky day^
STATUS: Pres Club
RENTED: Standard
GOT: Caddy CTS 1500 miles!
I usually get crap in Boston. Lucky day^

