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Originally Posted by rockycfc
(Post 14037162)
Hi There
I am from New Zealand, and the company I work for has an AWD code we can use. When I use that code in the avis.com site (rather than the local .co.nz site) and set my place of residence as NZ I get one price which seems similar to rack, maybe a small discount. However if I leave at the default "I am a US resident" I get a substantial discount on this. Now, my question is I am not a US resident, will they check this when I pick the car up and ping me for a higher rate?
Originally Posted by crhptic
(Post 14040973)
You might want to get an Avis Wizard number (they are free. go to https://secure.avis.com/programs_and...umber_app.html to apply). That way, at major airports you can totally bypass the counter and the first person who sees your drivers license will be the person at the gate who has no idea about your rate and doesn't care about anything other than that your name and the car you're in both match the contract.
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Originally Posted by rockycfc
(Post 14037162)
Hi There
I am from New Zealand, and the company I work for has an AWD code we can use. When I use that code in the avis.com site (rather than the local .co.nz site) and set my place of residence as NZ I get one price which seems similar to rack, maybe a small discount. However if I leave at the default "I am a US resident" I get a substantial discount on this. Now, my question is I am not a US resident, will they check this when I pick the car up and ping me for a higher rate?
Originally Posted by IAHtraveler
(Post 14057177)
I've done this on European rentals and never had an issue. Now if I get into an accident, that probably would be a different story. But I had insurance through my card/ins company, so I wan't too worried about that.
It's worth noting that even with a Wizard #, you'll have to stop at the desk on your first rental to have your account verified, unfortunately. IAH also mentions having insurance through your credit card, which is almost routine if you have AMEX, VISA, or MC, and totally the case if you have one of those cards in Platinum or Black/Signature, as the case may be. Just check with your card issuer to confirm, then you will probably be safe. I doubt they will be verifying your drivers license against the country of residence as listed on your rental agreement, AND, do you know how many people have foreign DL's and live in the US as permanent residents? Many, many, many! Not really an issue as far as my experience goes. |
Originally Posted by USirritated
(Post 14057264)
do you know how many people have foreign DL's and live in the US as permanent residents? Many, many, many! Not really an issue as far as my experience goes.
Why would a rental company admit that they discriminate customers based on place of residence? |
Originally Posted by alterman
(Post 14064624)
Also from my experience, not really an issue.
Why would a rental company admit that they discriminate customers based on place of residence? |
Just some "intel", I used the CostCo AWD code and also a double upgrade code (now currently no longer on CostCo website however the offer itself expired June 30 2010) at Avis DFW Airport.
Nobody asked me for coupons, my CostCo card (I am a member...), etc etc. Nothing. All I got were happy smiles and good service |
Originally Posted by alterman
(Post 14064624)
Why would a rental company admit that they discriminate customers based on place of residence?
Originally Posted by USirritated
(Post 14067465)
It never occurred to me that someone would think of it as a discrimination issue. To me it was always either a marketing issue, or an insurance issue.
Note that country of residence is not the same as nationality. I would imagine that a US national resident in, say, Turkey could be a better bet than a Turkish resident in Turkey. (Examples chosen purely to illustrate a difference without implying anything else.) 'Marketing', yes - an excuse to raise prices to unsuspecting clients while retaining competitive rates in major markets. 'Insurance', no, when comparing rates which don't include insurance - though this is more difficult when only insurance-inclusive rates are available in some markets. |
When are discount codes applied? I have input codes, but I don't see the discounted price at check-out.
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Originally Posted by Roger
(Post 14068004)
Well, it is discrimination. Just select different countries of residence from the dropdown box and see how how rates can change.
Note that country of residence is not the same as nationality. I would imagine that a US national resident in, say, Turkey could be a better bet than a Turkish resident in Turkey. (Examples chosen purely to illustrate a difference without implying anything else.) 'Marketing', yes - an excuse to raise prices to unsuspecting clients while retaining competitive rates in major markets. 'Insurance', no, when comparing rates which don't include insurance - though this is more difficult when only insurance-inclusive rates are available in some markets. |
Originally Posted by USirritated
(Post 14074081)
I'm sorry, but I still do not see it as discrimination, and I am speaking as an expert, since I have taught classes on discriminatory laws and practices.
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Originally Posted by Roger
(Post 14074376)
Well, as an expert, you will know that charging people different prices for the same service based purely on their country of residence is discrimination.
An American residing in Turkey would get the same rate as a Turk residing in Turkey. A Turk residing in the US would get the same rate as an American residing in the US. |
Originally Posted by Roger
(Post 14074376)
Well, as an expert, you will know that charging people different prices for the same service based purely on their country of residence is discrimination.
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Originally Posted by mvoight
(Post 14074400)
An American residing in Turkey would get the same rate as a Turk residing in Turkey. A Turk residing in the US would get the same rate as an American residing in the US.
Originally Posted by USirritated
(Post 14077138)
Ideally though, it would not be a requirement for the rez system to know where people live, but in reality, we know it is a necessity. Please also keep in mind that there are countries which are not members of the United Nations, and therefor their driver's licenses are not internationally recognized by treaty.
Practical example: I just made a dummy booking at avis.com for an Intermediate (Toyota Corolla) at Cape Town for 2 days in July. Without AWD or other discount, the base price before tax is:
Huh?! The US resident gets CDW, PAI, liability insurance and TP included, the UK resident just CDW and TP, and liability insurance is not available even for a surcharge. So the UK resident pays 28.5% more for less in this example. Let's think, is it to do with nationality? No. Is it to do with experience? No. Just Country of Residence. No matter that the UK resident is more likely to have more experience of driving on the left than the US resident, nor that the UK resident may also have more experience of manual gear change (stick shift) than the US resident. (They drive in the left in South Africa and most rental cars are manual.) Sorry, guys. This stinks. And you can understand why some posters are asking about the consequences of selecting a different country of residence when reserving. |
Originally Posted by Roger
(Post 14080326)
Practical example: I just made a dummy booking at avis.com for an Intermediate (Toyota Corolla) at Cape Town for 2 days in July. Without AWD or other discount, the base price before tax is:
Huh?! The US resident gets CDW, PAI, liability insurance and TP included, the UK resident just CDW and TP, and liability insurance is not available even for a surcharge. So the UK resident pays 28.5% more for less in this example. Let's think, is it to do with nationality? No. Is it to do with experience? No. Just Country of Residence. No matter that the UK resident is more likely to have more experience of driving on the left than the US resident, nor that the UK resident may also have more experience of manual gear change (stick shift) than the US resident. (They drive in the left in South Africa and most rental cars are manual.) Sorry, guys. This stinks. And you can understand why some posters are asking about the consequences of selecting a different country of residence when reserving. |
Originally Posted by USirritated
(Post 14080334)
However, I also wonder if there is some other reason why car rental companies formulate different rental rates based on country of residence.
My suspicion is that destination rental rates are decided to some extent by renters' residence, so that in markets with high local rates, for example the UK, the companies believe they can get higher returns by charging rates higher than to renters in other markets. I take this as the 'marketing' you mentioned earlier. I'd also like to know why I can't get rental-only rates in some markets. I have my own comprehensive rental insurance from American Express UK, which by all accounts is superior to that offered in North America - another market-based offer. :) If I book at avis.com or similar websites, I'm typically offered only insurance-inclusive rates. I always compare, and in the US and Canada have found alternatives which offer rental-only rates and sometimes offer even more miles on AA or elsewhere than the 1,000 VS miles per rental I get with Avis. As always, YMMV. |
Originally Posted by Roger
(Post 14080351)
Yes, it would be useful to know this.
My suspicion is that destination rental rates are decided to some extent by renters' residence, so that in markets with high local rates, for example the UK, the companies believe they can get higher returns by charging rates higher than to renters in other markets. I take this as the 'marketing' you mentioned earlier. I'd also like to know why I can't get rental-only rates in some markets. I have my own comprehensive rental insurance from American Express UK, which by all accounts is superior to that offered in North America - another market-based offer. :) If I book at avis.com or similar websites, I'm typically offered only insurance-inclusive rates. I always compare, and in the US and Canada have found alternatives which offer rental-only rates and sometimes offer even more miles on AA or elsewhere than the 1,000 VS miles per rental I get with Avis. As always, YMMV. |
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