...Avis Europe recommended legal action against Avis USA...

...Amex Centurian? under 25? Cares about a standard $100 fee ...

Me thinks someone is being economical with the truth.

"It would have saved us all a lot of time.."

by the way who is "us" all? and what is a lot of time in your opinion??


"if you told us from the start that you were told the violation/problem on your 1st phone call from Avis."

I believe I clarified this in my first post that the issue was about the AWD no. although I may not have explained myself adequately for which I am apologise.

"They told you that you were "attempting to evade the under 25 charges", in their opinion".

How can such a claim be made if I had received written confirmation PRIOR to the rental that I was not subject to those fees with that AWD.

What is so difficult about giving us the entire story.

Who says there is any difficulty?

"I would find it highly unlikely that a security person at Avis had a sarcastic conversation about your Cadillac and your Avis European Shares. Have you ever found anyone at Avis to be knowledgable and polite? There has to be somebody."

You find it unlikely, You hit the nail on the head. That is the definition of "zany and crazy", when you get calls of this sort. and no, I can't prove to you that I got this phone call, but you are obviously accepting the truth in my post or else you would'nt have written such a long response to my post.

"You signed their contract that says " I agree to return the car by the date indicated or SOONER ON YOUR DEMAND"."

Even the Avis security officer conceded that I don't HAVE to bring the car back, and should the case be as u say, he would have stated that, and he would not have declined to give me that in writing if it was as per the contract. Looks like you know stuff that even Avis does not know about.

"and you did not return the car on their demand, as per the contract. They feel that you screwed them on the under 25 money, and you did not return the car on their demand, as per the contract."

I have not screwed any one out of any money. I have in my hand the confirmation that I am not subject to the fees.
By the way I actually did take the car back as soon as I possibly could after that conversation...


"They don't want to do business with you anymore. That is their right."

The question is WHY? not if they have the right.


"p.s. Things usually do make sense. You don't get to be the #1 or #2 company in the world in any industry by being "crazy and zany"

They usually do, but they don't ALWAYS make sense.

"You had a great rate and a great upgrade. Instead, I'll tell you what really does not make sense. Amex/Centurian is for cardholders that charge >$150k annually. When Avis called you, why didn't you just tell them to charge you the $100 under 25 fee? Everyone would have been happy. you made the poor decision to fight them over a lousy $100 bucks and you got thrown out. Make sense?"

First of all you are right about the spending criteria for centurion. Let me assure you that I am not the Pauper you are implying that I seem to be, or else I would also be posting on flyertalk's avis forum, about how to get possesion of an Avis "Black card", like a certain person I seem to remember doing so.


Besides, Mr. know-it-all, who says I fought over the 100 dollars, the security agent promised to phone back about it, but that never happened.

By the way you might find a job as an avis security officer, you seem like an ideal candidate.

By the way the fee is $110 per day plus tax
that works out 1667.07 over 14 days for a surcharge only.


[This message has been edited by ganefe (edited 01-01-2002).]

Ok..we seem to be getting closer to the actual facts as they occured. I was not aware that this was a long term rental. I understand now why you were so motivated to beat the company out of the under 25 fee. A $1600 surcharge would motivate a lot of people to try a sneaky move. The problem is you got caught. It is also now clear why they no longer want you as a customer.

A) Avis and other's do not want to rent to people under 25. The risk is just too high. The State of New York has legislated that auto rental companies MUST rent to this age bracket, however they may add a reasonable surcharge to cover the additional liability. $110. per day is a figure that is generally adequate to disuade any underage renters. Somehow..right or wrong.. you slipped thru. When the company became aware of it, they persued the matter by calling and probing you. When you did not return the vehicle on their demand...you were done! I don't care what the security person told you. He does not set the policy for Avis,The CONTRACT does. When in doubt..READ THE CONTRACT!

Re: "Black Card"- It's by Amex, not Avis. And you are correct, I am the Pauper that was not familiar with the term "Black Card" and inquired about it a while back. It is indeed an unofficial nickname for the Amex Centurian Card.

And I apologize.I now know that you did not fight over a $100.00. You sure fought like a s.o.b. over the $1600.00 though didn't you ?

Well..time to move on. It was a good scam and you got away with it. You took the company for $1600.00 and those "zany guys" gave you a boot in the ... out the door and said "don't come back".

Are you still waiting by the phone for Mr. Security Man to return your call ?

ganefe -- I apologize in advance if I missed this information in one of your posts, but I don't recall if you said that you've indeed satisfied that requirement (ownership of 350 AVE shares). So have you?

Hi USA. I think they are both great companies. But who am I? Just a simple honest pauper. (Honest being the operative word here).

P.S. These boards are so much fun I think I might junk the TV set.

Indeed, I have satisfied this requirement.

bob1008, you are obviously not who you are presenting yourself as. WHY ARE YOU SO AGGRESSIVE?
Why are you still making these accusations, once I have answered these same accusations in the above post. Why are you spewing forth the same garbage time and time again?.

Avis Security has admitted that I have done nothing wrong and have promised to rescind the ban, (something that I am still waiting to happen).

If I may say so it is you who is acting like the s.o.b. in defending Avis. I would and I am sure many others would like to know exactly who you are, and how you seem to have such intricate knowledge of avis policies, small print on contracts, etc. AND WHY ARE YOU WORKING SO HARD IN DEFENDING THESE GUYS?.

And I have a sneaking suspicion that you were trying to scam me in to revealing the AWD no so that you could conjure up some argument against me. Believe me guys, I would not be writing these lines if I would not know that truthfully I have done nothing to warrant this kind of treatment on these peoples part, and I honestly know that there is nothing in my dealings with Avis that can be interpreted as dishonest.

I had my facts right before I entered this rental, confirmed by a cust service manger at the Tulsa, OK office
there is nothing to suggest otherwise. all these accusations are baseless and bob1108 has seen it befitting to try and take me apart, bob you are starting up with he wrong guy, I am not in the vulnerable "red-faced" position you think I am in, I know the truth, you may deny it, you may challenge my integrity, you may suggest that I am making up stories, I have a lot of stuff in writing. even to the point that the original security guy who I spoke to at avis had no argument.
You claim to know everything, and you also seem to be trying excessively hard to defend this company,
you are acting strange, every post of yours seems to suggest your not an outsider, you seem to have a lot of knowledge about this industry.

Who exactly are you?

I'm glad to hear that the company finally got back to you, and admitted they were completely in error, and that you are welcome back. So in the end all is well, and you have no problem with Avis. End of Story.

They have not honored their commitment to rescind the ban which leaves me in the middle of the story, not at the end.



[This message has been edited by ganefe (edited 01-02-2002).]

any good news here . . .

First of all thanks for asking. In the end I spoke to the guy in the security dept. who actually ordered the ban, and asked him point blank "what is going on ?" eventually he admitted that I had done no wrong and had me removed from the DNR list (do not rent). I have not rented from Avis USA since then since I still am very upset about the whole incident. so that is all at the moment, though I am still thinking about going back to them for a full investigation. Better not to open the can of worms once again though !

Thanks again,

any ideas please make yourself heard!

-ganefe

Thanks ganefe. At least a partially positive outcome.

I would wait until you turn 25 to rent again.

Good luck!

Ganefe has a very valid point. Bob... I think if you had a valid discount with any company and they treated you in a bad manner you would want an explanation!

The two companies might be owned seperately, but they actually have some agreement between them. You should read some of the boards and here elite flyers complain when codeshared airlines treat them less than they expect.

I am glad your ban was lifted, it does not seem reasonable for a company to tell you one thing in writing and then a crackpot to call you and not put anything in writing. How do you know who it is when they call you if they are not willing to follow it up in writing?

I think you have handled the situation very well. If it saves you $110/day I would rent from them again. That is an outrageous fee.