<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by bob1008:
It would have saved us all a lot of time if you told us from the start that you were told the violation/problem on your 1st phone call from Avis. They told you that you were "attempting to evade the under 25 charges", in their opinion. Their opinion is all that matters. It's their car and their business. What is so difficult about giving us the entire story. I would find it highly unlikely that a security person at Avis had a sarcastic conversation about your Cadillac and your Avis European Shares. Have you ever found anyone at Avis to be knowledgable and polite? There has to be somebody. I get them all the time. There is nothing "crazy or zany" about your conversations with Avis. You signed their contract that says " I agree to return the car by the date indicated or SOONER ON YOUR DEMAND". They feel that you screwed them on the under 25 money, and you did not return the car on their demand, as per the contract. They don't want to do business with you anymore. That is their right. They are a private business. You are entitled to go find another company that meets your expectations.
p.s. Things usually do make sense. You don't get to be the #1 or #2 company in the world in any industry by being "crazy and zany"
You had a great rate and a great upgrade. Instead, I'll tell you what really does not make sense. Amex/Centurian is for cardholders that charge >$150k annually. When Avis called you, why didn't you just tell them to charge you the $100 under 25 fee? Everyone would have been happy. you made the poor decision to fight them over a lousy $100 bucks and you got thrown out. Make sense?
[This message has been edited by bob1008 (edited 01-01-2002).]
[This message has been edited by bob1008 (edited 01-01-2002).]
[This message has been edited by bob1008 (edited 01-01-2002).]
[This message has been edited by bob1008 (edited 01-01-2002).]</font>
"It would have saved us all a lot of time.."
by the way who is "us" all? and what is a lot of time in your opinion??
"if you told us from the start that you were told the violation/problem on your 1st phone call from Avis."
I believe I clarified this in my first post that the issue was about the AWD no. although I may not have explained myself adequately for which I am apologise.
"They told you that you were "attempting to evade the under 25 charges", in their opinion".
How can such a claim be made if I had received written confirmation PRIOR to the rental that I was not subject to those fees with that AWD.
What is so difficult about giving us the entire story.
Who says there is any difficulty?
"I would find it highly unlikely that a security person at Avis had a sarcastic conversation about your Cadillac and your Avis European Shares. Have you ever found anyone at Avis to be knowledgable and polite? There has to be somebody."
You find it unlikely, You hit the nail on the head. That is the definition of "zany and crazy", when you get calls of this sort. and no, I can't prove to you that I got this phone call, but you are obviously accepting the truth in my post or else you would'nt have written such a long response to my post.
"You signed their contract that says " I agree to return the car by the date indicated or SOONER ON YOUR DEMAND"."
Even the Avis security officer conceded that I don't HAVE to bring the car back, and should the case be as u say, he would have stated that, and he would not have declined to give me that in writing if it was as per the contract. Looks like you know stuff that even Avis does not know about.
"and you did not return the car on their demand, as per the contract. They feel that you screwed them on the under 25 money, and you did not return the car on their demand, as per the contract."
I have not screwed any one out of any money. I have in my hand the confirmation that I am not subject to the fees.
By the way I actually did take the car back as soon as I possibly could after that conversation...
"They don't want to do business with you anymore. That is their right."
The question is WHY? not if they have the right.
"p.s. Things usually do make sense. You don't get to be the #1 or #2 company in the world in any industry by being "crazy and zany"
They usually do, but they don't ALWAYS make sense.
"You had a great rate and a great upgrade. Instead, I'll tell you what really does not make sense. Amex/Centurian is for cardholders that charge >$150k annually. When Avis called you, why didn't you just tell them to charge you the $100 under 25 fee? Everyone would have been happy. you made the poor decision to fight them over a lousy $100 bucks and you got thrown out. Make sense?"
First of all you are right about the spending criteria for centurion. Let me assure you that I am not the Pauper you are implying that I seem to be, or else I would also be posting on flyertalk's avis forum, about how to get possesion of an Avis "Black card", like a certain person I seem to remember doing so.
Besides, Mr. know-it-all, who says I fought over the 100 dollars, the security agent promised to phone back about it, but that never happened.
By the way you might find a job as an avis security officer, you seem like an ideal candidate.