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Airline fee $250/$200 reimbursement reports: UA only (2022)

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Old Jan 1, 2022, 11:44 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Your question is probably answered in this Wikipost

Reminder: you must enroll and select UA as your airline, then wait a day
before making a reimbursable purchase. It can take a few days or a full week to be reimbursed.

Travel Bank: There'sa separate thread at this link for general discussion of Travel Bank. Travel Bank is available again Jan. 3, 2022 and posts as a Special Service Ticket reimbursed by Amex (but unofficially). May appear as United Electronic Ticketing or United Airlines Houston. Purchase here: https://www.united.com/offers/travelcash If your transaction returns a Payment Failed error, try adding your American Express card to your United Airlines profile, and repeat the transaction using the stored card. DO NOT CALL Amex to ask about being credited for this.

On December 31, 2021 United suspended Travel Bank deposit transactions and posted a message "Offer has ended."

United does not sell gift cards.

As of December 2016 American Express no longer reimburses MPX transactions.

READ BELOW for EXPENSES WHICH MAY BE REIMBURSED

Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391

Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.

Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."

Eligible incidental fees include:
  • Checked baggage fees (including overweight/oversize)
  • Itinerary change fees
  • Phone reservation fees
  • FareLock
  • Pet flight fees
  • Seat assignment fees (E+)
  • In-flight amenity fees (beverages, food, pillows/blankets, headphones)
  • In-flight entertainment fees (excluding wireless internet unless it is billed by the airline.)
  • Airport lounge day passes & annual memberships
  • Onboard WIFI (provided it is billed by the airline.)
Keeping Track of Your Incidentals The Amex website has a Benefits link which will show a meter to keep track of your reimbursements. You may need a desktop/laptop browser to see it.

A general discussion of
Travel Bank is in a separate thread .

(2021 discussion of UA available at this link.)
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Airline fee $250/$200 reimbursement reports: UA only (2022)

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Old Apr 4, 2022, 1:10 pm
  #751  
 
Join Date: Aug 2013
Posts: 183
Amex is having lots of issues right now, but my previously credited $100 TB (Purchase Mar 30 Credit Apr 2) was removed from my transaction and the $100 added back to my balance. Hopefully a temporary glitch.
gigafishing is offline  
Old Apr 7, 2022, 7:42 am
  #752  
 
Join Date: Dec 2013
Posts: 76
Originally Posted by gigafishing
Amex is having lots of issues right now, but my previously credited $100 TB (Purchase Mar 30 Credit Apr 2) was removed from my transaction and the $100 added back to my balance. Hopefully a temporary glitch.
Any update on this? Did you get the credit back or not?
cubs105 is offline  
Old Apr 8, 2022, 7:50 am
  #753  
 
Join Date: Aug 2013
Posts: 183
Originally Posted by cubs105
Any update on this? Did you get the credit back or not?
So my first $100 that I described above (Purchase March 30 Credit April 2) did return and credit my total balance.

However my second $100 TB purchase on April 3rd (which was pending at the time of all of Amex's issues) has posted and has still not been credited back yet.

Just checked my benefits page and it indicates that I earned my total $200 airline fee credit for this year, so hopefully that second credit is coming soon. Hopefully not an issue of them double-counting the first credit during the downtime.
gigafishing is offline  
Old Apr 8, 2022, 8:20 am
  #754  
 
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Originally Posted by gigafishing
So my first $100 that I described above (Purchase March 30 Credit April 2) did return and credit my total balance.

However my second $100 TB purchase on April 3rd (which was pending at the time of all of Amex's issues) has posted and has still not been credited back yet.

Just checked my benefits page and it indicates that I earned my total $200 airline fee credit for this year, so hopefully that second credit is coming soon. Hopefully not an issue of them double-counting the first credit during the downtime.
In my experience, the credit tracker on the benefits page always updates several days prior to seeing the credit post to your account. If the tracker shows the credit fully used, I'd expect you'll see the credit post pretty soon.

Regards
scubadu is offline  
Old Apr 8, 2022, 8:38 am
  #755  
 
Join Date: Aug 2013
Posts: 183
Originally Posted by scubadu
In my experience, the credit tracker on the benefits page always updates several days prior to seeing the credit post to your account. If the tracker shows the credit fully used, I'd expect you'll see the credit post pretty soon.

Regards
Literally just posted on my account now. I guess I'm up for work earlier than Amex starts their work day .
gigafishing is offline  
Old Apr 11, 2022, 3:21 pm
  #756  
 
Join Date: Feb 2013
Posts: 30
Purchased 2 $100 credits in TB on 4/6/22, credit posted 4/10/22.
duffmankc is offline  
Old Apr 13, 2022, 9:17 am
  #757  
 
Join Date: Jan 2014
Location: LAX
Posts: 57
Data point: Hilton Aspire
4/8: single $250 purchase on travelbank
4/10: charge posted
4/12: meter shows travel credits used
4/13: $250 travel credit posted
SPN Lifer likes this.
jinu11 is offline  
Old Apr 15, 2022, 9:30 am
  #758  
 
Join Date: Apr 2022
Posts: 4
New plat, set UA as airline April 8
2x100 TB purchased April 10
Tracked in benefits April 14
2x100 credits posted April 15

Thanks everyone for sharing all of your DPs!!
randomj1995 is offline  
Old Apr 15, 2022, 9:40 am
  #759  
 
Join Date: Mar 2017
Location: L.A.
Posts: 17
4/8: called to change Airline to United, received confirmation email at 10 AM.
4/11: ~82 hours later at 8 PM purchased 2x $100
4/15 (today): Shows up in tracker

No credit posted yet, but will likely come by early next week. Thanks for this great thread & everyone's responses
maustro is offline  
Old Apr 15, 2022, 10:25 am
  #760  
 
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
Sat: charged 2x$100 on 2 different personal Plats and 1x$250 on Aspire
Mon: charges posted backdated to 4/9
Wed: credits posted (not actually sure when they appeared but were dated Wednesday when I checked on Friday)

That’s a nice $650, and I still need to do 2x$100 each on my biz Plat and my wife’s personal Plat
SPN Lifer likes this.
mattp1987 is offline  
Old Apr 15, 2022, 12:33 pm
  #761  
FlyerTalk Evangelist
 
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Data point for Amex Plat:

April 10 - $100 charge posted for Travelbank purchase
April 14 - $100 credit posted

All done for this year Much less hassle than trying to get credits for AS or B6 seat assignment fees, etc.
SPN Lifer likes this.
Boraxo is offline  
Old Apr 17, 2022, 11:49 am
  #762  
 
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
Flew UA LHR-EWR on April 12th and paid for wifi via the UA portal, not GOGO, and the $36.99 fee was reimbursed April 16th.
SPN Lifer likes this.
Yoshi212 is offline  
Old Apr 19, 2022, 7:45 am
  #763  
 
Join Date: Sep 2009
Location: Somewhere between YXU and YYZ
Programs: Marriott Lifetime Titanium Hilton Diamond AC*75K
Posts: 618
Sorry if answered but I couldn't find...
I recently used the airline credit for the first time this year on E+ seat selections - A United leg (LIH-SFO) on an Aeroplan reward ticket this November.
$250 was credited to my Amex Aspire pretty quickly.
My question is what happens if I cancel that itinerary and UA refunds that E+ charge back to my Amex?
Will it get picked up by Amex and removed?
If I do cancel it will likely be shortly before the scheduled trip and that would be approx 9 months since it was used and credited.
shawneve is offline  
Old Apr 19, 2022, 8:37 am
  #764  
 
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
Officially Amex will take back the credit and then it will be available to use again on a future purchase. In practice after that long of a period you may get lucky and the credit just sticks.

Originally Posted by shawneve
Sorry if answered but I couldn't find...
I recently used the airline credit for the first time this year on E+ seat selections - A United leg (LIH-SFO) on an Aeroplan reward ticket this November.
$250 was credited to my Amex Aspire pretty quickly.
My question is what happens if I cancel that itinerary and UA refunds that E+ charge back to my Amex?
Will it get picked up by Amex and removed?
If I do cancel it will likely be shortly before the scheduled trip and that would be approx 9 months since it was used and credited.
Yoshi212 is offline  
Old Apr 19, 2022, 9:27 am
  #765  
 
Join Date: Jan 2016
Location: Washington DC Metro
Programs: Hyatt Globalist, Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 166
Biz Plat DPs:
4.15.22 - $100 (x2) transaction posted as UNITED AIRLINES HOUSTON TX
4.18.22 - $100 (x2) credit posted as AMEX AIRLINE FEE REIMBURSEMENT
SPN Lifer and Traveler Dave like this.
comeflywme is offline  


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