Mar 2, 2021, 9:26 am
Last edit by: hkcj
To review retention offers from 2020, click HERE.
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
AMEX Gold, personal
3/13/21 30K MR - accepted
4/5/21 30K MR, no spend requirement - accepted.
10/17/21 20K MR or $150 for $2k spend in 3 months - accepted MR offer
11/20/21 15k MR for $2k spend in 3 months - accepted
11/29/21 - 20k MR for $2k spend in 3 moonths - accepted
Amex Green, Personal
6/22/21 15K MR no spend requirement - accepted
Amex Personal Platinum
7/7/21 $150 (no requirement)12 months after 30,000 points. Canceled.
10/27/21 60k points for $4k spend in 3 months. Took the offer.
11/10/21 40k points for $3k spend in 3 months. Took the offer.
11/24/21 40K points for $3K spend in 3 months. Took the offer.
12/27/21 55k points for $4k spend in 3 months. Took the offer.
1/5/22 55K or $550 points for $4k spend in 3 months. Took the $550 offer.
Amex Schwab Platinum
7/19/21 40k MR or $400 statement credit for $3k spend in 3 months (and must keep the card for 12 months). Would have rather had a no spend offer, but I took it.
12/15/21 40K MR for $3K spend in 3 months. Membership Consulting rep such a PITA to deal with that I turned it down. Then got same offer through much easier Chat process and accepted.
1/3/22 40K MR/$400 SC for $3K spend in 3 months. First renewal for this card and no retention received previously on this card.
Amex Morgan Stanley Platinum
8/17/21 55k MR for $4k spend in 3 months (must keep the card for 12 months, or “revoke Membership Rewards points and close any accounts you have with us”). Took it.
1/5/22 40k MR for $3k spend in 3 months. $14k spend prior year. Took it. (After asking for the 55k mentioned.)
Delta Platinum, personal
3/17/21 $150 credit after spending $1500 in 3 months, or 30K MR (no spend) - 30k accepted
10/29/21 $150 credit after spending $2000 in 3 months, accepted.
11/22/21 $50 credit, declined (and will likely PC)
12/4/21 $50 credit, declined ($5K spend for 2021)
Delta Gold, BUSINESS
10/11/21 No offer via chat - second annual fee (after paying last year), occasional spend this year mostly for Amex Offers
AMEX Business Platinum
3/24/21 $300 credit w/ no spend requirement or downgrade to $95AF Card, account closed
7/1/21 5k MR + 15k after 10k spend, declined - offered $300 credit w/ no spend - accepted
7/23/21 offered $300 credit w/ no spend - accepted
8/20/21 called to cancel because I now have a consumer Platinum. Transferred to Membership Consulting, which completely waived the $595 fee via subsequent statement credit (second time that has happened, non-consecutive years). No spending requirement but I have to keep the card open 12 months. I don't put a lot of spend on this card. Accepted the offer.
Amex Business Gold Rewards Card
8/4/21 - $100 credit no strings attached + additional $200 credit for $4k spend within 3 months. Accepted.
AMEX Marriott Bonvoy Brilliant
4/26/21 $100 statement credit with $1,250 spend within 90 days // OR \\ 20,000 Bonvoy points with no spend requirement
9/16/21 $75 statement credit with $1k spend within 90 days or 20k Bonvoy points for $1.5k spend in 90 days - took the points
11/21 60k Bonvoy points with $2k spend within 90 days (offered by chat team) - accepted. Points posted quickly!
AMEX Marriott Bonvoy Basic (old SPG Amex)
8/4/21 30,000 Bonvoy points with no spend requirement. This was the first offer received, approx 2 months after AF posted. Accepted
12/21/21 10k points or $25 statement credit for $1k spend in 90 days. Almost $0 spend. Accepted the points.
Schwab Personal Platinum
5/3/21 30,000 points, no spend requirement. Paid the annual fee the next day. Points arrived three days later.
5/14/21 $300 for $2000 spend or 30K MRP for holding card for one year. Took points.
AMEX Aspire
7/18/21 10,000 Hilton points, no spend requirement. Accepted points.
7/20/21 10,000 Hilton points, no spend requirement. Accepted points.
8/23/21 10,000 Hilton points, no spend requirement. Accepted points.
11/02/21 No offer, may cancel.
AMEX Blue Cash Preferred (BCP)
8/21 $100 statement credit for $1,500 spend within 90 days.
AMEX Hilton Honors Business
10/26/21 Chatted with agent late at night. Agent stated no offers on card. Cancelled. 1st year. Minimal spend after bonus.
AMEX Everyday
11/21/21 7500 MR for 2k spend in 3 months
Retention department:
800.452.3945 (note, sometimes after entering your card number you'll get a "no longer in service" type of message -- if this happens, HUCA)
Hours: 08:00 - 23:00 Eastern Standard Time
or chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET.
To access chat:
- Login to the Amex App, then press the chat icon at top right.
- Via the web:
- Log into http://americanexpress.com
- Select "Help" at top right
- Select the blue "Live Chat" button.
American Express retention offers (2021)
Jan 11, 2021, 10:49 pm
#46
Join Date: Jan 2021
Programs: Hyatt Globalist (Full), Marriott Titanium, IHG Spire, Wyndham DIA, Hilton Gold, AA EXP
Posts: 699
Personal Platinum - They offered me the $200 AMEX travel credit via chat. I received the 50k points last year.
Jan 11, 2021, 11:43 pm
#47
Join Date: Nov 2004
Location: SEA
Programs: UA 1P 1MM, Marriott Platinum, Hyatt Discoverist
Posts: 625
Marriott Bonvoy Brilliant card (converted from SPG Amex).
Chatted online and asked for AF reduction/waiver. CSR started talking up the benefits and finally offered 20k Marriott points when I mentioned I was considering cancelling. Not expecting to be able to use the card’s benefits this year (actually didn’t get much use last year either due to the pandemic) so declined.
Most likely, I’ll cancel so I can consolidate spend on other cards. A shame as I really do like the card benefits but not if I can’t use them. I did consider downgrading but don’t really know if there’s much value in doing that vs applying for a new card in 2022 when likely to have some travel again.
Chatted online and asked for AF reduction/waiver. CSR started talking up the benefits and finally offered 20k Marriott points when I mentioned I was considering cancelling. Not expecting to be able to use the card’s benefits this year (actually didn’t get much use last year either due to the pandemic) so declined.
Most likely, I’ll cancel so I can consolidate spend on other cards. A shame as I really do like the card benefits but not if I can’t use them. I did consider downgrading but don’t really know if there’s much value in doing that vs applying for a new card in 2022 when likely to have some travel again.
Jan 12, 2021, 8:10 am
#48
Join Date: Nov 2004
Posts: 90
Delta Skymiles Card - Any Luck Reducing Annual Fee?
My $250 annual fee for my American Express Delta Skymiles Business card just posted. I looked on this forum and on the Delta forum to see if anyone had luck in getting their fee reduced or similar due to COVID / lack of travel. I didn't see any posts about this topic.
If anyone has stories to share (either successful or unsuccessful) regarding getting fee reduced / additional benefit / statement credit, would you post your experience please?
Thanks,
If anyone has stories to share (either successful or unsuccessful) regarding getting fee reduced / additional benefit / statement credit, would you post your experience please?
Thanks,
Jan 12, 2021, 8:18 am
#49
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,393
Did you look in the threads here about retention offers for your credit card? You might be more likely to be offered some RDMs after a spend threshold than a fee credit/reduction.
Jan 12, 2021, 9:33 am
#52
Join Date: Nov 2004
Posts: 90
I assume you have Delta Platinum Business. There is a retention offer reported in November 2020, click HERE.
Jan 12, 2021, 10:47 am
#53
Join Date: Dec 2009
Posts: 116
Canceled my Business Gold card -- offered $300 for $4000 spend... Card opened in various forms (Gold, then Plat, the back to Gold) for 5 years. Didn't take it.
Jan 12, 2021, 11:45 am
#54
Join Date: Nov 2019
Posts: 15
Amex Green - first annual fee posted, went into chat and was told there were no offers, which was a little unexpected. Closed card as I opened a Platinum a month ago.
Jan 12, 2021, 6:11 pm
#55
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 874
Marriott Bonvoy Brilliant card (converted from SPG Amex).
Chatted online and asked for AF reduction/waiver. CSR started talking up the benefits and finally offered 20k Marriott points when I mentioned I was considering cancelling. Not expecting to be able to use the card’s benefits this year (actually didn’t get much use last year either due to the pandemic) so declined.
Most likely, I’ll cancel so I can consolidate spend on other cards. A shame as I really do like the card benefits but not if I can’t use them. I did consider downgrading but don’t really know if there’s much value in doing that vs applying for a new card in 2022 when likely to have some travel again.
Chatted online and asked for AF reduction/waiver. CSR started talking up the benefits and finally offered 20k Marriott points when I mentioned I was considering cancelling. Not expecting to be able to use the card’s benefits this year (actually didn’t get much use last year either due to the pandemic) so declined.
Most likely, I’ll cancel so I can consolidate spend on other cards. A shame as I really do like the card benefits but not if I can’t use them. I did consider downgrading but don’t really know if there’s much value in doing that vs applying for a new card in 2022 when likely to have some travel again.
Jan 13, 2021, 10:00 am
#56
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,208
downgrade at any point in time and get pro-rated refund of AF (think applies to the first 30 days too)
Jan 13, 2021, 10:24 am
#57
Join Date: Jul 2009
Location: World
Posts: 1,647
First renewal fee for Green hit. Some small regular spend after min spend hit. Zero retention offers via chat on multiple attempts. Better to keep trying via chat or to try for a different result by actually calling in?
Hoping for a 7.5k - 15k no spend retention like many Green card data points in this thread.
Hoping for a 7.5k - 15k no spend retention like many Green card data points in this thread.
Jan 13, 2021, 10:25 am
#58
Join Date: May 2016
Programs: Hilton Honors Diamond, Marriott Platinum, Enterprise Silver
Posts: 11
2020/2021 retention offers
BONVOY BRILLIANT
I received and accepted a retention offer of 20k Marriott points to keep my Bonvoy Brilliant card open today. AF doesn't hit until April. AMEX can claw points back if I downgrade or close the card within one year. I got this offer using the chat feature. A previous retention offer in December via phone call was for 10k points after $500 in spend, within similar restrictions about downgrading or cancelling the card within on year. I passed on that offer.
PLATINUM
Accepted 50k MR points to keep the card open with no spending requirement in November 2020. I received the offer via phone call with AMEX.
ASPIRE
Accepted a retention offer of 10k Hilton points after spending $500 in three months. I received this offer via phone call to AMEX in November 2020.
I received and accepted a retention offer of 20k Marriott points to keep my Bonvoy Brilliant card open today. AF doesn't hit until April. AMEX can claw points back if I downgrade or close the card within one year. I got this offer using the chat feature. A previous retention offer in December via phone call was for 10k points after $500 in spend, within similar restrictions about downgrading or cancelling the card within on year. I passed on that offer.
PLATINUM
Accepted 50k MR points to keep the card open with no spending requirement in November 2020. I received the offer via phone call with AMEX.
ASPIRE
Accepted a retention offer of 10k Hilton points after spending $500 in three months. I received this offer via phone call to AMEX in November 2020.
Jan 13, 2021, 12:37 pm
#59
Join Date: Aug 2002
Location: Philadelphia
Programs: Marriott Platinum, Hilton Gold, Hyatt Glob
Posts: 1,784
My annual fee for Green just hit and I called to cancel. There's really no reason to keep it anymore since I wasn't even able to use either the Clear or LoungeBuddy credits and I'm already earning 4 x on Gold. I have Citi Premier for 3 x on travel.
Offered 7500 points or $50 after $500 spending.
Spent 6.5k on the card last year, gotten $230 in Amex offers and cell phone credits, although I could've earned most of these credits on my other Amex card since they are now one per cardmember.
Should I cancel or take 7500 points?
Offered 7500 points or $50 after $500 spending.
Spent 6.5k on the card last year, gotten $230 in Amex offers and cell phone credits, although I could've earned most of these credits on my other Amex card since they are now one per cardmember.
Should I cancel or take 7500 points?
Jan 13, 2021, 2:09 pm
#60
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
There have been 12500 and 15000 offers as well (I received 12500). If you have time, try again, perhaps even flat out asking if there is a higher offer. Also, it remains to be seen if Amex will offer any extras on the Green now that the wireless credit has expired.