Originally Posted by
gghose
No retention offer on a Bonvoy Brilliant. Probably going to wait until the anniversary 50K posts, and do a prorated downgrade.
Originally Posted by
samplat
Marriott Bonvoy Brilliant card (converted from SPG Amex).
Chatted online and asked for AF reduction/waiver. CSR started talking up the benefits and finally offered 20k Marriott points when I mentioned I was considering cancelling. Not expecting to be able to use the card’s benefits this year (actually didn’t get much use last year either due to the pandemic) so declined.
Most likely, I’ll cancel so I can consolidate spend on other cards. A shame as I really do like the card benefits but not if I can’t use them. I did consider downgrading but don’t really know if there’s much value in doing that vs applying for a new card in 2022 when likely to have some travel again.
I have Bonvoy Brilliant with AF coming up so I am in similar shoes. I thought the cert does not post until 2-3 months after the AF. I did not know that prorated downgrade is possible 30 days after AF hits.