Jan 6, 2020, 1:19 pm
Last edit by: rrgg
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."
Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely
Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.
Read this primer first
Additional Collections/Split Tender -- THIS IS A LOOPHOLE. BE DISCREET
Quote:
TL;DR: Anything coded as an additional collection (a.k.a. add/collect or a/c), including difference in fare when changing flights,and accepting an FCM offer, also triggers the credit and will be reimbursed, provided that the amount charged to your card is $250 or less (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200, but always $250 or less)
How to do it: With waived fee for cancellation/changes on non-refundable tickets (due to COVID-19) you get an eCredit when cancelling it, so you can:
Paying for a ticket partially with SkyMiles
NOTE that DL has two different programs for partially paying with SkyMiles, that seem superficially similar, but are quite different
other non Gift Card options
these may not credit automatically, but people have had success getting them processed manually after the fact
(DEAD) eGift Card (eCert) details
Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."
Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely
Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.
Read this primer first
- In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit (the Gold credit is going away in 2022). Hilton Aspire AMEX is eligible for a $250 airline credit.
- You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
- If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
- The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
- The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
- Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
- You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
- After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.
Additional Collections/Split Tender -- THIS IS A LOOPHOLE. BE DISCREET
Quote:
TL;DR: Anything coded as an additional collection (a.k.a. add/collect or a/c), including difference in fare when changing flights,
How to do it: With waived fee for cancellation/changes on non-refundable tickets (due to COVID-19) you get an eCredit when cancelling it, so you can:
- Buy a non-refundable ticket with any combination of gift card/eCredit plus your AMEX, again provided that the residual amount charged to your card is $250 or less
- After credit has posted, and at least 48 hours after buying it, cancel it (ensure there's no fee for cancelling it) so you get an updated eCredit for the full ticket amount.
- alternatively, if you buy a ticket far enough in the future, there is no particular need to cancel the ticket, just change it once you have some new dates or itinerary in mind (you can change origin, destination or both)
- however, note that the waiver of change fees on Basic Economy tickets is ending: https://www.delta.com/us/en/travel-p...sbeforeapril30
- thus you should use main cabin tickets for this purpose (assuming DL does not extend the BE policy due to omicron etc.)
- You can even use the result of (2) as an eCredit to repeat step 1 with a different AMEX card if you have multiples. Note that in this context, changing an unflown future ticket is exactly equivalent to an eCredit in the amount of the ticket's value.
- Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
- Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed). This is just an example; as per the previous bullet there is no reason it needs to be specifically $50, or even a gift card. The "additional collection" is what leads to the credit, the reason why it is "additional" is unimportant.
- In general, only additional collections less than ~$250 are automatically reimbursed. If you use a $50 gift card to buy a $500 ticket, a $450 additional collection will be generated but it will not be auto-reimbursed by Amex.
- If you already have gift cards or ecredits in particular denominations that don't line up well with the price of the ticket you want to buy (additional collection will end up being too much to get auto-reimbursed or too little to efficiently use up the fee credit), consider whether you may be able to reach a better outcome by splitting up the purchase -- buying a round trip as two one ways or buying multiple passengers separately. But, note that buying 2 one-ways instead of a round trip can sometimes cost more, making it not worthwhile, and note the caveats about multiple passenger purchases below, as well as considering the risk that buying 2 passengers separately can have negative implications for Medallion upgrades (if applicable) as well as creating the risk that you are separated from your travel companions if there is a flight cancellation.
- The "additional collection" transaction notation shows up after the transaction posts, on the website only (both desktop and mobile) if you click into a transaction to view the details (it does not appear in the app, or while the purchase is pending)
- Note that special care is needed when booking tickets for 2 or more people in a single transaction.
- When booking multiple people in a single transaction on Delta.com, each person's ticket charges to the credit card in a separate transaction, and gift cards are used starting with the first ticket until they are exhausted. So for example if you were booking 2x $210 tickets, for a total transaction of $420, if you used a $200 gift card the charges would post to Amex as a $10 additional collection on the first person and a $210 regular ticket charge for the second person, resulting in only a $10 reimbursement. For the same two tickets if you used a $220 gift card, the first person would be covered entirely by the gift card and the second person's ticket would charge as a $190 additional collection, resulting in a $190 reimbursement.
- This would work differently if ecredits are used instead of gift cards since ecredits are not transferrable -- ecredits can only be applied to a ticket for a person whose name is on the ecredit; if other people are booked in the same transaction, any leftover ecredit balance will *not* be applied to those other people.
- Canceling a ticket within the 24-hour[1] risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC) even if the ticket is non-refundable; also, Delta interprets the 24-hour risk free cancellation period generously -- you actually have until midnight of the day following the day of booking (in which time zone is oft-speculated but unclear). Thus, this can work out to nearly 48 hours if the timing is exactly right. Hence the suggestion above to cancel only after 48 hours, or avoid canceling altogether.
- Caution when buying multiple tickets in a single transaction: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting). In this situation you would need to book the two tickets separately to get the credit on each one.
- FCM offers may require accepting for the entire trip (vs just one segment) or calling in to up-fare the whole trip (please post data points either way)
Paying for a ticket partially with SkyMiles
NOTE that DL has two different programs for partially paying with SkyMiles, that seem superficially similar, but are quite different
- Pay With Miles is a feature available to DL-branded AMEX cardholders that lets you pay for part of your ticket using SkyMiles in increments of 5,000 miles = $50. If you use PWM then the remaining amount charged to your card posts as additional collection and will qualify for the fee credit (multiple data points)
- Miles + Cash is like buying an award ticket but using cash to substitute for some of the miles. As an example, you might be offered a ticket for 40,000 miles + $5.60, or 30,000 miles + $205.60 (these numbers are made up). If you choose the latter option what you are really doing is buying 10,000 miles for $200, then using those 10,000 miles plus 30,000 that you already had to buy the 40,000 ticket + $5.60 in taxes. This will post as two separate transactions, $200 for the miles purchase, and $5.60 for the taxes on the award ticket. The $5.60 will be reimbursed (just like any other award ticket). The $200 seems like it does not get automatically reimbursed, although it may post as "Frequent Flyer Fee/Purchase" in which case you have a pretty good case for getting it credited manually by contacting AMEX.
- Note: Miles + Cash is usually a terrible value (even for SkyMiles)
- See the list of FAQs at the bottom of the "Pay With Miles" page for more info (search in particular for "What is the difference between Pay with Miles and Miles + Cash?")
other non Gift Card options
- baggage and other service fees (same day change/standby, change fees, etc.)
- taxes on award flights (including the $5.60 September 11 security fee)
- in-flight purchases (EXCEPT wifi) -- although currently nothing available due to COVID?
- SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
mileage boosts (post 2499)trip extras have been discontinuedThe $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182)SkyMiles Select is no longer available for purchase
these may not credit automatically, but people have had success getting them processed manually after the fact
- seat purchase fees (if you buy an upgrade and it does not credit automatically and you call in, do not call it an upgrade, call it a seat purchase/assignment fee)
- premium beverages purchased in the Sky Club (post 462)
(DEAD) eGift Card (eCert) details
- gift cards have not worked since 2019/06/22 and this section has been removed to save space. See the 2015-2019 version of this thread for historical details.
Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)
Dec 9, 2021, 7:27 am
#1681
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,051
If you did this on the Amex Gold then yes you should be getting a credit based on your described activities. Assuming you have Delta selected as your airline of choice, I'd give it another week or so ... sometimes the Amex credit process slows down randomly.
Dec 10, 2021, 7:40 am
#1682
Join Date: Oct 2019
Programs: Flying Blue, Hilton Honors, Amtrak Guest Rewards
Posts: 2,407
Given the recent AWS outage, I'd expect a lot of lower priority Amex processes (statement closing, offers, MR in general) are backlogged.
Dec 10, 2021, 1:31 pm
#1683
Join Date: Jan 2016
Location: NYC
Programs: DL ✈️
Posts: 638
Any data points on having card A $200 + card B $250, and using them both to split plane ticket for $449? or must eCredit be part of the equation?
Dec 10, 2021, 8:45 pm
#1684
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
There was at least one DP in the 2016-2019 version of the thread where someone did GC+CC1+CC2; one of the two CCs coded as additional collection and got reimbursed. The other CC charge was charged as an MCO/pre-auth and it was unclear whether it would be reimbursed as a DL fee credit because that OP said they didn't have DL set as their chosen airline on that card (they did this knowingly to test how it would code to see if it might be viable in the future). It seems like maybe behind the scenes the phone agent (and you will have to call in to do this) used GC+CC1 to effectively buy an e-credit and then e-credit+CC2 to buy the "real" ticket. If that's the case, I'm not sure this is any better than buying ticket 1 with GC+CC1 and then modifying ticket 1 + CC2 to get ticket 2 which you can do yourself w/o phone agent involvement but maybe under some circumstances.
Dec 11, 2021, 12:04 pm
#1685
Join Date: Dec 2021
Posts: 1
Help with split payment
Hello!
New user here and using travel credits for first time..I did read through the split payment option for using travel credit by paying part of the amount using GC to force the rest to be AC for the credit to be triggered. However, I have a big transaction for the amount of $1400 for 2 people on the same reservation.
Is there any way I can trigger the Amex credit for the above amount by paying a part of it using GC? Thanks so much for the help!!
New user here and using travel credits for first time..I did read through the split payment option for using travel credit by paying part of the amount using GC to force the rest to be AC for the credit to be triggered. However, I have a big transaction for the amount of $1400 for 2 people on the same reservation.
Is there any way I can trigger the Amex credit for the above amount by paying a part of it using GC? Thanks so much for the help!!
Dec 11, 2021, 5:56 pm
#1686
Join Date: Aug 2017
Posts: 1,610
Over the last month or so, my $5.60 award taxes fees on DL has started getting refunded under this $200 credit. This is actually annoying to me because I made a few speculative award bookings (free redeposit), and now I'll lose the credit due to clawback when I inevitably cancel many of these award bookings. Have others started getting credit for the $5.60 award taxes?
Dec 11, 2021, 7:13 pm
#1687
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947
Over the last month or so, my $5.60 award taxes fees on DL has started getting refunded under this $200 credit. This is actually annoying to me because I made a few speculative award bookings (free redeposit), and now I'll lose the credit due to clawback when I inevitably cancel many of these award bookings. Have others started getting credit for the $5.60 award taxes?
Dec 13, 2021, 1:22 am
#1688
Join Date: Jan 2016
Location: NYC
Programs: DL ✈️
Posts: 638
Hello!
New user here and using travel credits for first time..I did read through the split payment option for using travel credit by paying part of the amount using GC to force the rest to be AC for the credit to be triggered. However, I have a big transaction for the amount of $1400 for 2 people on the same reservation.
Is there any way I can trigger the Amex credit for the above amount by paying a part of it using GC? Thanks so much for the help!!
New user here and using travel credits for first time..I did read through the split payment option for using travel credit by paying part of the amount using GC to force the rest to be AC for the credit to be triggered. However, I have a big transaction for the amount of $1400 for 2 people on the same reservation.
Is there any way I can trigger the Amex credit for the above amount by paying a part of it using GC? Thanks so much for the help!!
Delta doesn't allow multiple cards, so unless you have an eCredit for $1200, you won't be able to trigger the discount since it'll be over the benefit, as stated in the wiki.
Dec 13, 2021, 1:24 am
#1689
Join Date: Jan 2016
Location: NYC
Programs: DL ✈️
Posts: 638
Thank Zorak! You're absolutely right, there's no "pay with two cards" feature anymore. I was able to do it separately. So far, 2 out of 3 success. I hope I don't get flagged in either AmEx or DL for cancelling too often / all the credits in the same week.
Dec 13, 2021, 5:38 am
#1690
Join Date: Aug 2019
Posts: 134
This may have been answered before, hence my apologies in advance if it has. Do purchases from the delta shop (www.deltashop.com) trigger a refund? I have some money left for 2021 and want to make use of it... Thanks! 
Dec 13, 2021, 8:44 am
#1691
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Do purchases from the delta shop (www.deltashop.com) trigger a refund?
Last edited by mia; Dec 13, 2021 at 9:10 am
Dec 13, 2021, 11:35 am
#1693
Join Date: Nov 2018
Posts: 16
Was able to get credit on all 3 cards using an eCredit doing a flight change:
- Used eCredit and booked flight on platinum
- Flight changed to different flight on Gold
- Flight changed to different flight on Hilton Aspire
- Waited 48 hours to cancel
- Received eCredit for the full value of the final flight and received all 3 credits from Amex two days later
- Used eCredit and booked flight on platinum
- Flight changed to different flight on Gold
- Flight changed to different flight on Hilton Aspire
- Waited 48 hours to cancel
- Received eCredit for the full value of the final flight and received all 3 credits from Amex two days later
Dec 14, 2021, 8:36 am
#1694
Join Date: Nov 2016
Programs: Skymiles
Posts: 23
I bought a Main cabin ticket with my Amex Business Platinum for $227, used a $5.80 eCredit and charged the rest to the card - this should trigger the incidental credit, right?
Dec 14, 2021, 10:28 am
#1695
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,947