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Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Jan 6, 2020, 1:19 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.

Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit (the Gold credit is going away in 2022). Hilton Aspire AMEX is eligible for a $250 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

Additional Collections/Split Tender -- THIS IS A LOOPHOLE. BE DISCREET

Quote:
TL;DR: Anything coded as an additional collection (a.k.a. add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed, provided that the amount charged to your card is $250 or less (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200, but always $250 or less)
How to do it: With waived fee for cancellation/changes on non-refundable tickets (due to COVID-19) you get an eCredit when cancelling it, so you can:
  1. Buy a non-refundable ticket with any combination of gift card/eCredit plus your AMEX, again provided that the residual amount charged to your card is $250 or less
  2. After credit has posted, and at least 48 hours after buying it, cancel it (ensure there's no fee for cancelling it) so you get an updated eCredit for the full ticket amount.
    • alternatively, if you buy a ticket far enough in the future, there is no particular need to cancel the ticket, just change it once you have some new dates or itinerary in mind (you can change origin, destination or both)
    • however, note that the waiver of change fees on Basic Economy tickets is ending: https://www.delta.com/us/en/travel-p...sbeforeapril30
    • thus you should use main cabin tickets for this purpose (assuming DL does not extend the BE policy due to omicron etc.)
  3. You can even use the result of (2) as an eCredit to repeat step 1 with a different AMEX card if you have multiples. Note that in this context, changing an unflown future ticket is exactly equivalent to an eCredit in the amount of the ticket's value.
More details:
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed). This is just an example; as per the previous bullet there is no reason it needs to be specifically $50, or even a gift card. The "additional collection" is what leads to the credit, the reason why it is "additional" is unimportant.
    • In general, only additional collections less than ~$250 are automatically reimbursed. If you use a $50 gift card to buy a $500 ticket, a $450 additional collection will be generated but it will not be auto-reimbursed by Amex.
    • If you already have gift cards or ecredits in particular denominations that don't line up well with the price of the ticket you want to buy (additional collection will end up being too much to get auto-reimbursed or too little to efficiently use up the fee credit), consider whether you may be able to reach a better outcome by splitting up the purchase -- buying a round trip as two one ways or buying multiple passengers separately. But, note that buying 2 one-ways instead of a round trip can sometimes cost more, making it not worthwhile, and note the caveats about multiple passenger purchases below, as well as considering the risk that buying 2 passengers separately can have negative implications for Medallion upgrades (if applicable) as well as creating the risk that you are separated from your travel companions if there is a flight cancellation.
  • The "additional collection" transaction notation shows up after the transaction posts, on the website only (both desktop and mobile) if you click into a transaction to view the details (it does not appear in the app, or while the purchase is pending)
  • Note that special care is needed when booking tickets for 2 or more people in a single transaction.
    • When booking multiple people in a single transaction on Delta.com, each person's ticket charges to the credit card in a separate transaction, and gift cards are used starting with the first ticket until they are exhausted. So for example if you were booking 2x $210 tickets, for a total transaction of $420, if you used a $200 gift card the charges would post to Amex as a $10 additional collection on the first person and a $210 regular ticket charge for the second person, resulting in only a $10 reimbursement. For the same two tickets if you used a $220 gift card, the first person would be covered entirely by the gift card and the second person's ticket would charge as a $190 additional collection, resulting in a $190 reimbursement.
    • This would work differently if ecredits are used instead of gift cards since ecredits are not transferrable -- ecredits can only be applied to a ticket for a person whose name is on the ecredit; if other people are booked in the same transaction, any leftover ecredit balance will *not* be applied to those other people.
  • Canceling a ticket within the 24-hour[1] risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC) even if the ticket is non-refundable; also, Delta interprets the 24-hour risk free cancellation period generously -- you actually have until midnight of the day following the day of booking (in which time zone is oft-speculated but unclear). Thus, this can work out to nearly 48 hours if the timing is exactly right. Hence the suggestion above to cancel only after 48 hours, or avoid canceling altogether.
  • Caution when buying multiple tickets in a single transaction: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting). In this situation you would need to book the two tickets separately to get the credit on each one.
  • FCM offers may require accepting for the entire trip (vs just one segment) or calling in to up-fare the whole trip (please post data points either way)

Paying for a ticket partially with SkyMiles

NOTE that DL has two different programs for partially paying with SkyMiles, that seem superficially similar, but are quite different
  • Pay With Miles is a feature available to DL-branded AMEX cardholders that lets you pay for part of your ticket using SkyMiles in increments of 5,000 miles = $50. If you use PWM then the remaining amount charged to your card posts as additional collection and will qualify for the fee credit (multiple data points)
  • Miles + Cash is like buying an award ticket but using cash to substitute for some of the miles. As an example, you might be offered a ticket for 40,000 miles + $5.60, or 30,000 miles + $205.60 (these numbers are made up). If you choose the latter option what you are really doing is buying 10,000 miles for $200, then using those 10,000 miles plus 30,000 that you already had to buy the 40,000 ticket + $5.60 in taxes. This will post as two separate transactions, $200 for the miles purchase, and $5.60 for the taxes on the award ticket. The $5.60 will be reimbursed (just like any other award ticket). The $200 seems like it does not get automatically reimbursed, although it may post as "Frequent Flyer Fee/Purchase" in which case you have a pretty good case for getting it credited manually by contacting AMEX.
  • Note: Miles + Cash is usually a terrible value (even for SkyMiles)
  • See the list of FAQs at the bottom of the "Pay With Miles" page for more info (search in particular for "What is the difference between Pay with Miles and Miles + Cash?")


other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights (including the $5.60 September 11 security fee)
  • in-flight purchases (EXCEPT wifi) -- although currently nothing available due to COVID?
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499) trip extras have been discontinued
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182) SkyMiles Select is no longer available for purchase

these may not credit automatically, but people have had success getting them processed manually after the fact
  • seat purchase fees (if you buy an upgrade and it does not credit automatically and you call in, do not call it an upgrade, call it a seat purchase/assignment fee)
  • premium beverages purchased in the Sky Club (post 462)

(DEAD) eGift Card (eCert) details For other airlines:

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Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Oct 15, 2021, 10:05 pm
  #1621  
FlyerTalk Evangelist
 
Join Date: Apr 2001
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Posts: 27,406
Originally Posted by dimm0k
any way to trigger the Spend $300 or more, get a $125 statement credit for Delta Air Lines Amex Offer along with the Amex $200 credit?
Yes I posted some options in the Delta forum on the thread about this offer.
ijgordon is offline  
Old Oct 17, 2021, 7:16 pm
  #1622  
 
Join Date: Apr 2002
Location: Atlanta Metro
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Posts: 2,419
Originally Posted by Kshksh
I purchased a refundable ticket for $206.80 on Oct 4th and still haven't gotten the $200 credit from Amex yet. Not sure why it's not triggering the credit since it is below $250.
Uh-oh.

Looks like you didn't read through the past posts thoroughly enough. It's not only the amount; it has to post as "additional collection." So you have to pay for part of the ticket with a gift card or e-credit. Whatever is left over will post as "additional collection" as long as it's under about $220 or so.
hotturnip is offline  
Old Oct 17, 2021, 7:20 pm
  #1623  
 
Join Date: Jan 2020
Location: Virginia USA
Posts: 1,246
Originally Posted by hotturnip
Uh-oh.

Looks like you didn't read through the past posts thoroughly enough. It's not only the amount; it has to post as "additional collection." So you have to pay for part of the ticket with a gift card or e-credit. Whatever is left over will post as "additional collection" as long as it's under about $220 or so.
Or buy a flight that is less than $250 cheaper than the one you want then do a flight change, that still works, right?
flyerfirsts is offline  
Old Oct 17, 2021, 7:37 pm
  #1624  
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Originally Posted by flyerfirsts
Or buy a flight that is less than $250 cheaper than the one you want then do a flight change, that still works, right?
Yep.
Zorak is offline  
Old Oct 27, 2021, 5:42 pm
  #1625  
Moderator: Hilton Honors forums
 
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 25,040
The Wikipost claims that “taxes on award flights (including the $5.60 September 11 security fee)” will be reimbursed under the $250 credit. As an example, if an award trip to Jamaica is 18,000 SkyMiles plus $142 in taxes and fees and charges round trip, will the $250 credit from the Hilton American Express Aspire card cover all or part of that — and can that be done with two tickets for two passengers instead of one?

Here is a breakdown of the taxes, fees, and charges:

Taxes, Fees & Charges

  • Jamaica Passenger Aviation Service Charge Arrivals — $8.00
  • Jamaica Tourism Enhancement Fee International — $40.00
  • Jamaica Airline Passenger Levy — $40.00
  • United States Passenger Civil Aviation Security Service Fee — $11.20
  • Jamaica Airport Improvement Fee — $10.00
  • United States APHIS Passenger Fee Passengers — $7.92
  • Jamaica Passenger Aviation Service Charge Departures — $8.00
  • United States Customs User Fee — $12.22
  • Jamaica Passenger Facility Charge — $6.00
  • United States Immigration User Fee — $14.00
  • Jamaica Passenger Service And Security Fee — $54.88
  • Jamaica Travel Tax International — $70.00

Which of these taxes, fees, and charges will American Express reimburse with the $250 airline credit?
Canarsie is online now  
Old Oct 27, 2021, 6:58 pm
  #1626  
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Join Date: Aug 2005
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Programs: Delta Diamond, Bonvoy something good; sometimes other things too
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Originally Posted by Canarsie
The Wikipost claims that taxes on award flights (including the $5.60 September 11 security fee) will be reimbursed under the $250 credit. As an example, if an award trip to Jamaica is 18,000 SkyMiles plus $142 in taxes and fees and charges round trip, will the $250 credit from the Hilton American Express Aspire card cover all or part of that and can that be done with two tickets for two passengers instead of one?

Which of these taxes, fees, and charges will American Express reimburse with the $250 airline credit?
The breakdown of the fees doesn't matter. Officially none of this is a permitted use of the airline credit, but in practice the filter that Amex uses to identify qualifying charges usually picks up award ticket taxes and fees, which I expect would apply here as well (only case where it might not is if it was a market like London with particularly high award ticket fees). If you book for 2 passengers you will have 2 $142 charges on your card and yes most likely both will flag the credit and your entire $250 will be credited.
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Old Oct 27, 2021, 7:21 pm
  #1627  
Moderator: Hilton Honors forums
 
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 25,040
Originally Posted by bgriff
The breakdown of the fees doesn't matter. Officially none of this is a permitted use of the airline credit, but in practice the filter that Amex uses to identify qualifying charges usually picks up award ticket taxes and fees, which I expect would apply here as well (only case where it might not is if it was a market like London with particularly high award ticket fees). If you book for 2 passengers you will have 2 $142 charges on your card and yes most likely both will flag the credit and your entire $250 will be credited.
Thank you, bgriff. I appreciate the response.
Canarsie is online now  
Old Oct 29, 2021, 9:21 am
  #1628  
 
Join Date: Oct 2020
Posts: 8
10/24 - purchased $280.28 ticket + $50 giftcard via paypal (instant activation), grand total $230.28 charged to AMEX Platinum
10/25 - saw transaction posted
10/26 - "additional collection" visible on transaction page

10/27 - $200 credit posted
only1swami is offline  
Old Nov 3, 2021, 12:09 am
  #1629  
 
Join Date: Apr 2019
Posts: 43
I booked a dl ticket for $113.40. I bought a $50 dl GC from target (so I can use it immediately with out waiting 72 hours). Im looking at my receipt on a desktop and its is showing the $63.40 that was put on my Amex as total ticket price difference. Will this trigger the Amex travel credit?
N Rustovsky is offline  
Old Nov 3, 2021, 12:16 am
  #1630  
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Originally Posted by N Rustovsky
I booked a dl ticket for $113.40. I bought a $50 dl GC from target (so I can use it immediately with out waiting 72 hours). Im looking at my receipt on a desktop and its is showing the $63.40 that was put on my Amex as total ticket price difference. Will this trigger the Amex travel credit?
Yes.
Zorak is offline  
Old Nov 8, 2021, 5:57 am
  #1631  
 
Join Date: Feb 2020
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11/3 - purchased $442.20 ticket, paid via $200 in gift cards and Platinum, grand total $242.20 charged to AmEx Platinum
11/4 - saw transaction posted
11/5 - "additional collection" visible on transaction page

11/7 - $200 credit posted
Global Adventurer likes this.
dtwlarry is offline  
Old Nov 9, 2021, 9:50 am
  #1632  
 
Join Date: Dec 2014
Location: San Diego, CA
Programs: DL Diamond, IHG Platinum, Marriott Platinum Elite
Posts: 210
11/4 - purchased $268.40 ticket, paid using $50 GC and Platinum. $218.40 charged to card
11/6 - transaction on webpage showed "Additional collection"
11/9 - $200 credit posted

Weekend got in the way so it felt a little longer
motoridersd is offline  
Old Nov 11, 2021, 11:51 pm
  #1633  
 
Join Date: Oct 2008
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Is there any way to purchase a DL gift card under $15? I have just over $22 remaining for my DL airline fee credit, and I'm looking to buy a really cheap one-way ticket to make use of this credit. Looks like DL only sells gift cards over $50. If anyone has a DL gift card <$15, I'd be happy to buy it too. Thanks!
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Old Nov 11, 2021, 11:52 pm
  #1634  
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Originally Posted by glu800
Is there any way to purchase a DL gift card under $15? I have just over $22 remaining for my DL airline fee credit, and I'm looking to buy a really cheap one-way ticket to make use of this credit. Looks like DL only sells gift cards over $50. If anyone has a DL gift card <$15, I'd be happy to buy it too. Thanks!
You could also buy a ticket, then change it to a different flight that costs $23+ more than the original ticket.
Zorak is offline  
Old Nov 12, 2021, 12:15 am
  #1635  
 
Join Date: Oct 2008
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Originally Posted by Zorak
You could also buy a ticket, then change it to a different flight that costs $23+ more than the original ticket.
That's true... only problem is the ticket I wanted to book is $39 Kinda hard to find another DL ticket for ~$16! I did some random searches and didn't see anything for under $39 anywhere.
glu800 is offline  

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