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Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Jan 6, 2020, 1:19 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.

Reminder: you must enroll and select your airline BEFORE making a reimbursable purchase. http://www.americanexpress.com/airlinechoice -or- "Call the number on the back of your Card to select a qualifying airline."

Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely

Caution: effective from 22 June 2019, gift card purchases from Delta do not get reimbursed.

Read this primer first
  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit (the Gold credit is going away in 2022). Hilton Aspire AMEX is eligible for a $250 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • The T&Cs state the eligible charges, but YMMV, so don't call and ask especially about the fuzzier cases below because that will probably hasten closing of any loopholes.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year. Note: This is not my experience. I purchased Dec 31, 2016, posted Jan 1, 2017 and went against my 2017 credit. (TheMadBrewer)
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

Additional Collections/Split Tender -- THIS IS A LOOPHOLE. BE DISCREET

Quote:
TL;DR: Anything coded as an additional collection (a.k.a. add/collect or a/c), including difference in fare when changing flights, and accepting an FCM offer, also triggers the credit and will be reimbursed, provided that the amount charged to your card is $250 or less (regardless of card type, e.g. there have been reports of full $100 credit for Gold card on a/c over $100 and full $200 credit for Plat on a/c over $200, but always $250 or less)
How to do it: With waived fee for cancellation/changes on non-refundable tickets (due to COVID-19) you get an eCredit when cancelling it, so you can:
  1. Buy a non-refundable ticket with any combination of gift card/eCredit plus your AMEX, again provided that the residual amount charged to your card is $250 or less
  2. After credit has posted, and at least 48 hours after buying it, cancel it (ensure there's no fee for cancelling it) so you get an updated eCredit for the full ticket amount.
    • alternatively, if you buy a ticket far enough in the future, there is no particular need to cancel the ticket, just change it once you have some new dates or itinerary in mind (you can change origin, destination or both)
    • however, note that the waiver of change fees on Basic Economy tickets is ending: https://www.delta.com/us/en/travel-p...sbeforeapril30
    • thus you should use main cabin tickets for this purpose (assuming DL does not extend the BE policy due to omicron etc.)
  3. You can even use the result of (2) as an eCredit to repeat step 1 with a different AMEX card if you have multiples. Note that in this context, changing an unflown future ticket is exactly equivalent to an eCredit in the amount of the ticket's value.
More details:
  • Relevantly, split tender where you partially pay with a gift card, existing credit, VDB voucher etc. and partly charged to your card, are processed by DL as an add/collect and trigger the credit per above.
  • Thus if you anticipate actually buying, say, a $200 DL ticket, you could buy a single $50 gift card, then buy the ticket using $50 GC and $150 on your card (the $150 will be reimbursed). This is just an example; as per the previous bullet there is no reason it needs to be specifically $50, or even a gift card. The "additional collection" is what leads to the credit, the reason why it is "additional" is unimportant.
    • In general, only additional collections less than ~$250 are automatically reimbursed. If you use a $50 gift card to buy a $500 ticket, a $450 additional collection will be generated but it will not be auto-reimbursed by Amex.
    • If you already have gift cards or ecredits in particular denominations that don't line up well with the price of the ticket you want to buy (additional collection will end up being too much to get auto-reimbursed or too little to efficiently use up the fee credit), consider whether you may be able to reach a better outcome by splitting up the purchase -- buying a round trip as two one ways or buying multiple passengers separately. But, note that buying 2 one-ways instead of a round trip can sometimes cost more, making it not worthwhile, and note the caveats about multiple passenger purchases below, as well as considering the risk that buying 2 passengers separately can have negative implications for Medallion upgrades (if applicable) as well as creating the risk that you are separated from your travel companions if there is a flight cancellation.
  • The "additional collection" transaction notation shows up after the transaction posts, on the website only (both desktop and mobile) if you click into a transaction to view the details (it does not appear in the app, or while the purchase is pending)
  • Note that special care is needed when booking tickets for 2 or more people in a single transaction.
    • When booking multiple people in a single transaction on Delta.com, each person's ticket charges to the credit card in a separate transaction, and gift cards are used starting with the first ticket until they are exhausted. So for example if you were booking 2x $210 tickets, for a total transaction of $420, if you used a $200 gift card the charges would post to Amex as a $10 additional collection on the first person and a $210 regular ticket charge for the second person, resulting in only a $10 reimbursement. For the same two tickets if you used a $220 gift card, the first person would be covered entirely by the gift card and the second person's ticket would charge as a $190 additional collection, resulting in a $190 reimbursement.
    • This would work differently if ecredits are used instead of gift cards since ecredits are not transferrable -- ecredits can only be applied to a ticket for a person whose name is on the ecredit; if other people are booked in the same transaction, any leftover ecredit balance will *not* be applied to those other people.
  • Canceling a ticket within the 24-hour[1] risk-free period generally results in funds being returned to where they came from (GC back to GC and CC back to CC) even if the ticket is non-refundable; also, Delta interprets the 24-hour risk free cancellation period generously -- you actually have until midnight of the day following the day of booking (in which time zone is oft-speculated but unclear). Thus, this can work out to nearly 48 hours if the timing is exactly right. Hence the suggestion above to cancel only after 48 hours, or avoid canceling altogether.
  • Caution when buying multiple tickets in a single transaction: for example if you buy two $125 tickets in one transaction (total $250) and use one $100 GC or even two $50 GCs, they will all be applied to the same ticket and you would see one additional collection for $25 on that ticket and a separate "normal" charge for $125 for the second ticket. In this scenario only $25 will be reimbursed (instead of the $150 you might be expecting). In this situation you would need to book the two tickets separately to get the credit on each one.
  • FCM offers may require accepting for the entire trip (vs just one segment) or calling in to up-fare the whole trip (please post data points either way)

Paying for a ticket partially with SkyMiles

NOTE that DL has two different programs for partially paying with SkyMiles, that seem superficially similar, but are quite different
  • Pay With Miles is a feature available to DL-branded AMEX cardholders that lets you pay for part of your ticket using SkyMiles in increments of 5,000 miles = $50. If you use PWM then the remaining amount charged to your card posts as additional collection and will qualify for the fee credit (multiple data points)
  • Miles + Cash is like buying an award ticket but using cash to substitute for some of the miles. As an example, you might be offered a ticket for 40,000 miles + $5.60, or 30,000 miles + $205.60 (these numbers are made up). If you choose the latter option what you are really doing is buying 10,000 miles for $200, then using those 10,000 miles plus 30,000 that you already had to buy the 40,000 ticket + $5.60 in taxes. This will post as two separate transactions, $200 for the miles purchase, and $5.60 for the taxes on the award ticket. The $5.60 will be reimbursed (just like any other award ticket). The $200 seems like it does not get automatically reimbursed, although it may post as "Frequent Flyer Fee/Purchase" in which case you have a pretty good case for getting it credited manually by contacting AMEX.
  • Note: Miles + Cash is usually a terrible value (even for SkyMiles)
  • See the list of FAQs at the bottom of the "Pay With Miles" page for more info (search in particular for "What is the difference between Pay with Miles and Miles + Cash?")


other non Gift Card options
  • baggage and other service fees (same day change/standby, change fees, etc.)
  • taxes on award flights (including the $5.60 September 11 security fee)
  • in-flight purchases (EXCEPT wifi) -- although currently nothing available due to COVID?
  • SkyClub access/guest fees (but NOT gift cards purchased at a SC, which are actually activated at a 3rd party web site)
  • mileage boosts (post 2499) trip extras have been discontinued
  • The $59 for Delta Skymiles Select is reimbursed (posts 2180, 2182) SkyMiles Select is no longer available for purchase

these may not credit automatically, but people have had success getting them processed manually after the fact
  • seat purchase fees (if you buy an upgrade and it does not credit automatically and you call in, do not call it an upgrade, call it a seat purchase/assignment fee)
  • premium beverages purchased in the Sky Club (post 462)

(DEAD) eGift Card (eCert) details For other airlines:

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Airline fee $250/$200/$100 reimbursement reports: DL only (2020-21)

Old Jul 7, 2021, 10:16 am
  #1531  
 
Join Date: Jul 2018
Posts: 163
Just providing a DP. Purchased flight and used eCredit. Posted as additional collection but did not trigger credit. Most likely due to amount. New ticket 700- 240 ECredit= 460 additional collection. Completed 10 days ago.
Werty7777 is offline  
Old Jul 7, 2021, 10:19 am
  #1532  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
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Originally Posted by Zorak
It can't hurt... there's no real rush to cancel anyway, so no harm in waiting even longer, like a week, just set a calendar reminder or something. If you book far enough out there's not even really a need to cancel -- once you determine an actual flight you want, just click to modify the existing flight (origin and destination don't even need to be the same) and then change it to the one you actually want.
Except that I don't fly Delta that much and want to book a ticket and need to take steps so the ticket I want is within $250 of the purchase price. I thought I would do what you said with one ticket and apply a flight credit to bring it within $250.

I won't get the fare I want if I wait, so there is a time sensitive aspect to it.
beachfan is offline  
Old Jul 7, 2021, 1:35 pm
  #1533  
Moderator: Hyatt, American Express; FlyerTalk Evangelist
 
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Originally Posted by beachfan
Except that I don't fly Delta that much and want to book a ticket and need to take steps so the ticket I want is within $250 of the purchase price. I thought I would do what you said with one ticket and apply a flight credit to bring it within $250.

I won't get the fare I want if I wait, so there is a time sensitive aspect to it.
Either way, it's possible to book a ticket and then immediately change it -- you don't need to go through the intermediate steps of cancelling for an eCredit and then applying it.
Zorak is offline  
Old Jul 7, 2021, 4:55 pm
  #1534  
formerly willbbiddy
 
Join Date: Nov 2017
Posts: 209
Originally Posted by Werty7777
Just providing a DP. Purchased flight and used eCredit. Posted as additional collection but did not trigger credit. Most likely due to amount. New ticket 700- 240 ECredit= 460 additional collection. Completed 10 days ago.
Thanks for that. I have shaved it real close with an additional collection of 250.80, will update when charge clears.
Werty7777 likes this.
BirdLawyer is offline  
Old Jul 9, 2021, 12:48 pm
  #1535  
 
Join Date: Nov 2020
Posts: 31
any way to recoup $4.50 remaining on the Amex Plat travel credit?
dimm0k is offline  
Old Jul 9, 2021, 1:01 pm
  #1536  
Moderator: Hyatt, American Express; FlyerTalk Evangelist
 
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Originally Posted by dimm0k
any way to recoup $4.50 remaining on the Amex Plat travel credit?
Not sure what you're asking exactly -- the same techniques described in the thread, and the wiki, will work just as well for the last $4.50 as they did for the first $195.50

Note that you don't need to hit $4.50 exactly, if you do, say, a $100 additional collection, you'll still get credit to the limit of what you have remaining, i.e. $4.50 in your case.

If you're asking, what's the best way to monetize $4.50 in credit while minimizing additional outlay, then a one-way award ticket with $5.60 in taxes seems like the way to go.
bgriff and jhupiter like this.
Zorak is offline  
Old Jul 9, 2021, 1:16 pm
  #1537  
 
Join Date: Nov 2020
Posts: 31
thanks! I foolishly did this credit hastily leaving $4.50 behind... let me see if I can get the remainder with what you mentioned
dimm0k is offline  
Old Jul 9, 2021, 11:11 pm
  #1538  
 
Join Date: May 2018
Location: Sea
Posts: 35
I have $7 leftwas thinking of buying snacks onboard, assuming they still sell them.
otomik is offline  
Old Jul 13, 2021, 11:54 am
  #1539  
 
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,367
Amex $200 airline credit applied to award ticket fees

As the title says. I used my non-DL Amex Plat to pay the fees on a DL award ticket and received a matching credit to offset it. The charge was listed by DL as "ADDITIONAL COLLECTION". And even 5x points.

Is this correct? I thought you could not apply the Amex cedit towards a ticket (with the exception of the game where you mix cash and an e-cert).

Given how hard it is for a DL loyalist (read ATL captive) to spend the Amex credit, that actually factors in a bit to my ticket buying math.

OK, I admit this is like coupon clipping.
exwannabe is offline  
Old Jul 13, 2021, 1:21 pm
  #1540  
mia
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Posts: 49,092
Originally Posted by exwannabe
Is this correct?
It's not what American Express intends, but charges classified as Additional Collection will often be reimbursed by the automated system. Please review recent posts in this thread to understand how to create a situation in which an Additional Collection is generated, but note that the dollar amount of the transaction is another factor.
MSPeconomist, not2017 and gooselee like this.
mia is offline  
Old Jul 13, 2021, 1:35 pm
  #1541  
 
Join Date: Jul 2018
Posts: 163
Originally Posted by BirdLawyer
Thanks for that. I have shaved it real close with an additional collection of 250.80, will update when charge clears.
Following up on my end, I did another purchase that made an additional collection of $195 and it credited no problem.
Werty7777 is offline  
Old Jul 13, 2021, 2:20 pm
  #1542  
Moderator: Hyatt, American Express; FlyerTalk Evangelist
 
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Originally Posted by exwannabe
As the title says. I used my non-DL Amex Plat to pay the fees on a DL award ticket and received a matching credit to offset it.
Taxes on award tickets are known to trigger the airline fee credit.
jamesteroh and gooselee like this.
Zorak is offline  
Old Jul 13, 2021, 2:33 pm
  #1543  
 
Join Date: May 2018
Location: Sea
Posts: 35
Had to cancel and rebook a flight, used a combination of ecredit, gift card, charge and an Amex Offer
7/9: Made reservation by phone after 3 hours wait, $872. Used $572 ecredit, $100 gift card, and $200 charged to Gold card.
7/10: $200 posted as additional collection
7/11: $100 Gold card airline credit
7/11: $75 Amex offer credit (spend $200 / $75 stmt credit)

I wasn't sure I'd get both the airline credit and the Amex offer credit.
otomik is offline  
Old Jul 14, 2021, 8:44 am
  #1544  
formerly willbbiddy
 
Join Date: Nov 2017
Posts: 209
Originally Posted by BirdLawyer
Thanks for that. I have shaved it real close with an additional collection of 250.80, will update when charge clears.

Still no credit. I got 199.80 on my plat.
Has anyone gotten 250 even?

Edit: punctuation

Last edited by BirdLawyer; Jul 14, 2021 at 12:13 pm
BirdLawyer is offline  
Old Jul 14, 2021, 10:08 am
  #1545  
Moderator: Hyatt, American Express; FlyerTalk Evangelist
 
Join Date: Jun 2015
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Posts: 19,158
Originally Posted by BirdLawyer
Still no credit. I got 199.80 on my plat?

Edit: punctuation

Has anyone gotten 250 even.
There have been several reports of $249 credit and a $249.20. I forget if anyone has hit $250 exactly on the nose.
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Zorak is offline  

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