Business Platinum WeWork benefit to 12.31.2020.
#121
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,250
#123
#124
Join Date: Oct 2008
Posts: 6
Last week I called WeWork and spoke to some sort of manager in Global Sales about freezing/extending these Global Access plans. He seemed to empathize a bit and promised to call back or refer me, but no call came. I just called again and got zero help from a sales representative, aside from an email suggesting I call Member Service. Anyone have any ideas on what to do? Two of us here have not gotten to take advantage of this benefit since April due to COVID-19 (we are in a hard-hit state). I feel that, like many other companies, WeWork should have allowed us to freeze our plans and use them after COVID allows us to.
#126
Join Date: May 2018
Location: Huntington Beach, CA
Posts: 6
Anyone have any idea if they will auto-bill the AMEX after the membership promo is over or will it cancel automatically?
#130
#131
Join Date: Jul 2019
Location: Los Angeles, CA
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 619
I got a survey about the WeWork benefit on October 29, the questions seemed to be geared towards Amex considering what sort of benefit they might add post-2020.
#132
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,290
I poked around the website and couldn't figure out how to cancel the WeWork membership, since I don't want to be responsible for charges after December 31. The website does have a link to the supposed account agreement, which states:
It seems from the bolded part above that the membership will automatically terminate on December 31. Don't know if I want to take a chance on that actually happening, though.
TERMINATION 19. Membership termination. Your Membership shall terminate at the conclusion of the Term. You may terminate your Membership any time prior to such date by providing us with at least one (1) full calendar months’ notice prior to the month in which you intend to terminate your Membership (“Termination Effective Month”) and the termination will be effective on the last Regular Business Day of the Termination Effective Month. If you fail to comply with the provisions of this Agreement we may, in our sole discretion, restrict your access to the Services and/or terminate your Membership with immediate effect and without prior notice to you. We do not provide refunds upon termination or cancellation of your Membership. You will remain liable for past due amounts, and we may exercise our rights to collect due payment, despite termination or expiration of your Membership. We may also terminate your Membership and associated Accounts if we discontinue the program by providing you with thirty (30) days’ prior notice. The Platinum Global Access membership may be canceled if your American Express Card Account is canceled for any reason.
#133
Join Date: Dec 2007
Location: PDX|AKL|AMS|GVA|AGP|CPT - or somewhere in between
Programs: DL DM; 2MM
Posts: 2,418
I poked around the website and couldn't figure out how to cancel the WeWork membership, since I don't want to be responsible for charges after December 31. The website does have a link to the supposed account agreement, which states:
It seems from the bolded part above that the membership will automatically terminate on December 31. Don't know if I want to take a chance on that actually happening, though.
It seems from the bolded part above that the membership will automatically terminate on December 31. Don't know if I want to take a chance on that actually happening, though.
#134
Join Date: Jan 2005
Location: San Francisco
Programs: All-Around Kettle
Posts: 3,290
#135
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,690
Actually, I did the same thing a few minutes ago and also got the same response that it will auto cancel on Dec 31,2020. And same, I used it 0 times.