Last edit by: roberto99
Faq amex: https://www.americanexpress.com/us/campaigns/gold-card/gold-update-faqs.html
For existing and new cardholders
For new cardholders (Oct 4 2018 and after)
For existing cardholders (Oct 3 2018 or before)
For existing and new cardholders
- Changes below are effective immediately
- 4x US grocery (25k/calendar year), 4x US dining* (*pervasive reports that many dining transactions are not coding as 4x, including but not limited to those from Square or Toast-based POS systems. Scroll down in thread for more reports and information.)
- $120 dining credit ($10 monthly in certain restaurants)
- No change
- $100 calendar year airline reimbursement
- Other
- $250 AF (see below for existing cardholders)
- No 2x gas (removed, see below for existing cardholders who have it till Oct 2019)
- Metal card (contactless)
- Rose gold card - limited edition until Jan 9 2019
- Regular gold card
For new cardholders (Oct 4 2018 and after)
- You may be able to find targeted/referal 50k/$2k, but first AF is not waived
- Signup bonus: You get 20% off restaurant up to $500 restaurant spend (3 month)
- You do not get 2x gas (only for existing cardholders, see below)
For existing cardholders (Oct 3 2018 or before)
- AF will change to $250 for anniversary dates after April 1 2019
- 2x gas will be removed after Oct 2019
- You can chat/call for the gold/rosegold metal card. AU card will get whatever primary cardholder is getting, cannot be different
Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.
#436
Join Date: Sep 2007
Posts: 998
Yep. Pretty remarkable for a card with such a significant annual fee. In fact, it's mind-blowing when you consider that the Chase Sapphire Preferred has Trip Delay and Trip Interruption coverage, along with primary CDW for rental cars.
If I were to purchase standalone travel insurance to cover the lack of such a benefit with the PRG, it would cost me more to use my PRG and purchase travel insurance than it would to just use my CSR and get the free insurance. That would hold true even for the Amex Plat, for which the flights would net 5 points per dollar instead of the 3 for the CSR.
The omission is glaring, to say the least.
If I were to purchase standalone travel insurance to cover the lack of such a benefit with the PRG, it would cost me more to use my PRG and purchase travel insurance than it would to just use my CSR and get the free insurance. That would hold true even for the Amex Plat, for which the flights would net 5 points per dollar instead of the 3 for the CSR.
The omission is glaring, to say the least.
Also, have you figured out your return on it? How many flights were covered with the protection this year and how many times did you make a claim. Then how much total were the tickets and multiple that buy the missed 2x earn from Amex and what... maybe $0.015/MR pt since that should be a pretty easy number to get.
Of course it might be super important to some, but probably for the masses, the extra earn would be used more than the trip benefits....

#437
Join Date: Feb 2012
Posts: 4,302
Dining Credits
I wonder if those will also be triggered by purchasing GC's from participating restaurants (despite official T&C). I'd expect restaurants to code all purchases the same way. Please share your DPs in this thread, when they become available.

#438
Join Date: May 2005
Location: Los Angeles
Posts: 600
I think trip delay and interruption is really specific to the person and the airports they're flying into. If they're heading into areas that get pounded all winter long with snow or storm problems during spring/fall then it might be a huge benefit. But if you're heading into airports that rarely see big delays or multiple days worth of being shut down, I'm not sure it's really as valuable as some think. That might actually be why Chase offers it on the lower end card, they might actually have looked at the numbers and found the actual amount of claims were so low that it wasn't really much of a cost to add that perk... now that doesn't explain why Amex doesn't offer it, but I suspect Chase has done some math on this one...
Also, have you figured out your return on it? How many flights were covered with the protection this year and how many times did you make a claim. Then how much total were the tickets and multiple that buy the missed 2x earn from Amex and what... maybe $0.015/MR pt since that should be a pretty easy number to get.
Of course it might be super important to some, but probably for the masses, the extra earn would be used more than the trip benefits....
Also, have you figured out your return on it? How many flights were covered with the protection this year and how many times did you make a claim. Then how much total were the tickets and multiple that buy the missed 2x earn from Amex and what... maybe $0.015/MR pt since that should be a pretty easy number to get.
Of course it might be super important to some, but probably for the masses, the extra earn would be used more than the trip benefits....
Also keep in mind that, CSR delay protection only kicks in after 6 hours of delay and if there is more than a two hour delay, I typically find that the airline will accommodate me by re-booking me on another flight. The delay insurance on the CSP is only available after 12 hours of delay and there is no way I would ever subject myself to a delay of the magnitude.

#439
I just got a UPS email saying I am having a package being overnighted for tomorrow delivery, though! So it looks like my card will be here tomorrow.

#441
Yep. Pretty remarkable for a card with such a significant annual fee. In fact, it's mind-blowing when you consider that the Chase Sapphire Preferred has Trip Delay and Trip Interruption coverage, along with primary CDW for rental cars.
If I were to purchase standalone travel insurance to cover the lack of such a benefit with the PRG, it would cost me more to use my PRG and purchase travel insurance than it would to just use my CSR and get the free insurance. That would hold true even for the Amex Plat, for which the flights would net 5 points per dollar instead of the 3 for the CSR.
The omission is glaring, to say the least.
If I were to purchase standalone travel insurance to cover the lack of such a benefit with the PRG, it would cost me more to use my PRG and purchase travel insurance than it would to just use my CSR and get the free insurance. That would hold true even for the Amex Plat, for which the flights would net 5 points per dollar instead of the 3 for the CSR.
The omission is glaring, to say the least.
I use my Citi Prestige for all travel and have to use Trip Delay twice. Both times there was no hassle. It was awesome getting reimbursed for a hotel in Hong Kong @ $400/night!

#442
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,467
I see no reason why it would not continue because restaurants do not distinguish the transactions.

#443
Join Date: Jul 2014
Location: LAX
Programs: Hyatt Globalist, AA EXP, Hilton Diamond, Wyndham Diamond, DL PM, Marriott Platinum, IHG Platinum
Posts: 1,303
I am based out of LAX and have flown over 70k butt in the seat miles this year (85k miles last year) and have yet to encounter a situation where I rued booking the flight on my Platinum for 5x points vs. getting the insurance coverage from CSR or CSP. I typically fly non-stop flights so missed connections due to delays don't really affect me. Personally, I value the 5x points more than the trip delay insurance, but that analysis probably doesn't apply for someone who flies out of ORD, JFK, MSP, etc. in the winter time.
Also keep in mind that, CSR delay protection only kicks in after 6 hours of delay and if there is more than a two hour delay, I typically find that the airline will accommodate me by re-booking me on another flight. The delay insurance on the CSP is only available after 12 hours of delay and there is no way I would ever subject myself to a delay of the magnitude.
Also keep in mind that, CSR delay protection only kicks in after 6 hours of delay and if there is more than a two hour delay, I typically find that the airline will accommodate me by re-booking me on another flight. The delay insurance on the CSP is only available after 12 hours of delay and there is no way I would ever subject myself to a delay of the magnitude.

#444
Join Date: Jul 2018
Location: Washington, DC, USA
Programs: Amex Membership Rewards, Chase Ultimate Rewards
Posts: 191

#445
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Also keep in mind that, CSR delay protection only kicks in after 6 hours of delay and if there is more than a two hour delay, I typically find that the airline will accommodate me by re-booking me on another flight. The delay insurance on the CSP is only available after 12 hours of delay and there is no way I would ever subject myself to a delay of the magnitude.
Even when I was based in a UX station tied to ORD and got hassled by weather pretty often, there's no way the trip interruption/delay insurance would be worth giving up the 2 extra MRs.

#446
Join Date: Feb 2012
Posts: 4,302
We buy restaurant GCs all the time from the days when AMEX offers often had $10/$50 on restaurants to the more recent times restaurant chains offer $10 bonus card on $50 GC purchase during the holiday season as well as Mother's Day / Father's Day type promotion. All AMEX cards from Hilton to PRG coded it as restaurants and earned the corresponding bonus.
I see no reason why it would not continue because restaurants do not distinguish the transactions.
I see no reason why it would not continue because restaurants do not distinguish the transactions.

#447
Join Date: Jul 2009
Location: BWI
Programs: HHonors Diamond, SPG Gold
Posts: 764
Did Grubhub code as dining for you?

#448
Join Date: May 2017
Location: USA
Posts: 207
Not sure if someone else has posted yet. I made a grocery purchase at Kroger (including VGCs) on Oct 4, date this revamp went live. Amex has finally shown me that I indeed did get 4x MR back, and showed up as US Supermarkets.

#449
Join Date: Feb 2014
Location: PHL, LHR
Posts: 210
Just reviewing my latest posted purchases on my Gold after October 4th changeover and restaurants that I frequent where I was receiving 2X MR points before, I did not receive ANY MR bonus (obviously now supposed to be 4X). My statement closed yesterday, so hopefully these aren't locked in without gaining the bonuses? Anyone else not seeing bonuses posting where they should be?
Additional question...why don't they give the bonus points for cafes? Cafes serve sandwiches, soups, salads, etc. and, of course, coffee. It's odd b/c it categorizes the spend as a Restaurant in my statement, but it won't give me the bonus points?
Additional question...why don't they give the bonus points for cafes? Cafes serve sandwiches, soups, salads, etc. and, of course, coffee. It's odd b/c it categorizes the spend as a Restaurant in my statement, but it won't give me the bonus points?
Last edited by PHLondoner; Oct 9, 18 at 10:23 am

#450
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,467
I had the same reasons in mind thinking that these "Dining Credits" should be triggered by any in-store purchase. However the Terms now specifically exclude non-food and GC purchases, whereas AmEx Offers were not as clear. So actual DP's to confirm successful methods to trigger these would be very helpful.
From the very few DPs I read (non English site), someone got a $10 credit for NOT having done any purchase! Hence the guy posted a question on what that was about. Another poster showed a phone app screen that $10 tricked on Shake Shack transaction of $17ish. That is all I have seen so far.
someone said he would buy one cheesecake every month. Thought this is a good idea to use the benefit.
Yes, would be nice someone could post the DPs.
