How will Amex counter the Chase Sapphire Reserve Card?
#46
Join Date: Apr 2005
Location: SAN
Programs: AA Platinum, Bonvoy Gold, DL Gold
Posts: 1,200
They are great but also available on other (including no-fee) AMEX products.
#47
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,792
This is what I'd like to see:
- I agree with above comment that the airline fee credit should not be airline specific
- The Platinum Card would be more competitive with PRG's point earning structure
- Continue to add Centurion lounges
- Stop charging for primary CDW
- Add trip delay reimbursement
Primary CDW would be great too, but also free Priority Pass guests is now offered by both of the Platinum's competing cards, so would be good for them to match that. We can dream about better point earning structures, but that's the big thing the PRG has over the Plat, so they may not want to change that risking cannibalization.
Regardless, I think both the Platinum and CSR will co-exist in my wallet for a while. Both my Citi cards are likely going in the trash when their respective annual fees hit though.
#49
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
You can't look at them in the vacuum. One of the reasons I don't have a Plat is that Citi Prestige offers me better benefits (as does CSR when I hopefully get it once I'm back under 5/24) and PRG gets me access to MR with a better points earning structure.
Both the Prestige and CSR take their middle tier cards and makes them better and doesn't degrade the points earning structure in the process (CSR actually improves on CSP earnings and Prestige matches Premier on everything except at 3x where Prestige is Air & Hotel only and Premier is all travel including gas).
AMEX Plat doesn't do this. It is a big points earning downgrade vs. the PRG and the benefits don't make up for it (especially when you can get almost all the same benefits from CSR/Prestige while keeping a solid points earning structure).
Both the Prestige and CSR take their middle tier cards and makes them better and doesn't degrade the points earning structure in the process (CSR actually improves on CSP earnings and Prestige matches Premier on everything except at 3x where Prestige is Air & Hotel only and Premier is all travel including gas).
AMEX Plat doesn't do this. It is a big points earning downgrade vs. the PRG and the benefits don't make up for it (especially when you can get almost all the same benefits from CSR/Prestige while keeping a solid points earning structure).
#50
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
This is why AMEX plat is giving an spending offer of 2x on everything for an limited amount. AMEX will probably reach an decision in an few months with something new.
#51
Join Date: Jul 2015
Location: Boise Idaho
Posts: 34
i think Amex Plat is a much better product. In regards to auto coverage, return protection, trip interruption Amex is 1000% better. Good luck dealing with Chase for any of the above issues.
You also get real elite benefits with SPG and Hilton. The Centurion Lounges and Delta Lounge benefits are REAL benefits. You also get bonuses on miles transfers. The BA one right now is great. last year the Virgin one with Gold status was great etc. The Amex offers like spend $300 on travel get $50 cash back is great. These are real benefits I use regularly. fHR is another great product.
Getting bonus points on dinning and travel is not a reason to call the reserve a better card. If an extra $100 travel credit makes it a better deal than Amex you are not using the real benefits of Amex Plat.
And if you are the kind of person that spends a lot on travel the insurance benefits of Amex Platinum are far more valuable then extra bonus points using chase
You also get real elite benefits with SPG and Hilton. The Centurion Lounges and Delta Lounge benefits are REAL benefits. You also get bonuses on miles transfers. The BA one right now is great. last year the Virgin one with Gold status was great etc. The Amex offers like spend $300 on travel get $50 cash back is great. These are real benefits I use regularly. fHR is another great product.
Getting bonus points on dinning and travel is not a reason to call the reserve a better card. If an extra $100 travel credit makes it a better deal than Amex you are not using the real benefits of Amex Plat.
And if you are the kind of person that spends a lot on travel the insurance benefits of Amex Platinum are far more valuable then extra bonus points using chase
#52
Join Date: Jul 2014
Posts: 41
However, bear in mind that the American Express supplementary cardholders receive every benefit of the Platinum Card, including Centurion lounges, Priority Pass, Delta Skyclub, Airspace lounges, Hilton and Starwood Gold, car rental statuses, etc. (The airline fee reimbursement benefit is shared over all cards, and capped at $200 per account, not per card.)
Last edited by vinhsynd; Aug 24, 2016 at 11:08 pm
#53
Join Date: Sep 2015
Location: SFO
Posts: 3,881
My point about Amex offers is that any Plat cardholder can easily achieve a net annual fee of well less than $250 ($450 annual fee minus the $200 airline incident credit). I emphasize easily because the offers do not require certain travel habits or opportunities...these are daily non-travel opportunities such as $10 off $50 Chevy's, $10 off $50 Petco and $10 off $40 CPK. Travel benefits such as Prestige's fourth night or the Cent Lounge require certain travel habits/opportunities.
So, when comparing annual fees, Amex offers should be considered.
Both the Prestige and CSR take their middle tier cards and makes them better and doesn't degrade the points earning structure in the process (CSR actually improves on CSP earnings and Prestige matches Premier on everything except at 3x where Prestige is Air & Hotel only and Premier is all travel including gas).
AMEX Plat doesn't do this. It is a big points earning downgrade vs. the PRG and the benefits don't make up for it (especially when you can get almost all the same benefits from CSR/Prestige while keeping a solid points earning structure).
AMEX Plat doesn't do this. It is a big points earning downgrade vs. the PRG and the benefits don't make up for it (especially when you can get almost all the same benefits from CSR/Prestige while keeping a solid points earning structure).
#54
Join Date: Jul 2015
Location: Boise Idaho
Posts: 34
If you buy items online or have items shipped I'd put it on platinum. Same with electronics for extended warranty and items you may want to return and will have difficulty from merchants. Car coverage Amex and my own primary all the way. The visa infinite is basically same as signature in this regard. Complete garbage.
For every day spend there's obviously better earning cards. Just got to make sure the bonus points cover the annual fee on additional card. Pretty simple math if it makes sense.
For every day spend there's obviously better earning cards. Just got to make sure the bonus points cover the annual fee on additional card. Pretty simple math if it makes sense.
#55
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
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Agreed, but the Offers are in lieu of a shopping portal, which Chase still has and which American Express eliminated. I don't consider this to be a disadvantage because I use airline portals instead.
#56
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Shopping portals can result in very high earning rates. It does NOT reduce one's out of pocket cost to hold the respective card, unlike Amex Offers.
#57
Join Date: Jul 2015
Location: Boise Idaho
Posts: 34
Anyone that realizes on chase primary auto coverage is nuts. Huge time sink if a real problem occurs like an accident. I had a minor accident when a tire blew on a rental car and because the tire blew it was excluded.
While Amex Plat does not include trip interruption but ironically I'd still go through them. They have helped me navigate airline reimbursement.
Just speaking from experience I'm never going to be sitting on the side of a road waiting for Chase to figure out towing again. And this was in Los Angeles. They brought the car all the way to corona/ riverside 4 hours later. That would never happen with Amex. I could have called AAA or used my primary for free towing. But that would have voided the chase claim which they didn't pay anyway.
While Amex Plat does not include trip interruption but ironically I'd still go through them. They have helped me navigate airline reimbursement.
Just speaking from experience I'm never going to be sitting on the side of a road waiting for Chase to figure out towing again. And this was in Los Angeles. They brought the car all the way to corona/ riverside 4 hours later. That would never happen with Amex. I could have called AAA or used my primary for free towing. But that would have voided the chase claim which they didn't pay anyway.
Last edited by mia; Aug 25, 2016 at 10:41 am Reason: Combine consecutive replies.
#58
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Personally I am excited about the CSR but it doesn't really change my views around the Amex Platinum, other than giving me another option for Priority Pass membership -- but as others have said, I place a pretty small value on PP membership.
Amex Platinum still uniquely valuable to me for Delta SkyClub access, FHR, and especially Centurion lounge access. (I debate periodically whether I actually value those things at $250 a year, but thus far the math has worked out "yes" and the CSR doesn't really change the calculation on any of them.)
But where I am really torn with the CSR is on my Premier Rewards Gold card. I spend a fair amount on airfare each year so have been using the CSP card for non-airfare travel, plus the PRG for airfare and groceries, with dining split randomly between the two, which seemed like a reasonable, if somewhat expensive, combination. (I live in NYC without a car so gas spend is negligible for me.)
But now the CSR is just as good on airfare, and I don't spend enough on groceries to really justify the PRG annual fee. The only reason I can come up with to keep the PRG is to keep up a decent MR account balance in order to have options to book things with MR-unique transfer partners, which I have certainly gotten big value out of in the past (including transfers to Aeroplan, ANA, Delta, Virgin America, and a useful top-off transfer to Hilton). But I also only got a CSP fairly recently and didn't have any UR points when I made those MR transfers, so it's entirely possible that if I'd had UR points in the past I might have found different but equally good options through UR.
(I also think Chase made a strategic error with the CSR making the CSP entirely redundant -- there is no reason to hold the CSP if you're going to keep a CSR, and I'm planning to cancel my CSP soon. Whereas Amex has structured its cards so there is reason to have both a Plat and a PRG, with all the annual fee income that entails. No idea how many people have both, but if it is a lot, I am sure Amex will take that into consideration before adding any Plat card bonus earning categories.)
Amex Platinum still uniquely valuable to me for Delta SkyClub access, FHR, and especially Centurion lounge access. (I debate periodically whether I actually value those things at $250 a year, but thus far the math has worked out "yes" and the CSR doesn't really change the calculation on any of them.)
But where I am really torn with the CSR is on my Premier Rewards Gold card. I spend a fair amount on airfare each year so have been using the CSP card for non-airfare travel, plus the PRG for airfare and groceries, with dining split randomly between the two, which seemed like a reasonable, if somewhat expensive, combination. (I live in NYC without a car so gas spend is negligible for me.)
But now the CSR is just as good on airfare, and I don't spend enough on groceries to really justify the PRG annual fee. The only reason I can come up with to keep the PRG is to keep up a decent MR account balance in order to have options to book things with MR-unique transfer partners, which I have certainly gotten big value out of in the past (including transfers to Aeroplan, ANA, Delta, Virgin America, and a useful top-off transfer to Hilton). But I also only got a CSP fairly recently and didn't have any UR points when I made those MR transfers, so it's entirely possible that if I'd had UR points in the past I might have found different but equally good options through UR.
(I also think Chase made a strategic error with the CSR making the CSP entirely redundant -- there is no reason to hold the CSP if you're going to keep a CSR, and I'm planning to cancel my CSP soon. Whereas Amex has structured its cards so there is reason to have both a Plat and a PRG, with all the annual fee income that entails. No idea how many people have both, but if it is a lot, I am sure Amex will take that into consideration before adding any Plat card bonus earning categories.)
Last edited by bgriff; Aug 25, 2016 at 12:51 pm
#59
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
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#60
Join Date: Jul 2015
Posts: 1,028