[OFFER DEAD, MR accounts frozen, some bonuses clawed back] 100k Amex Plat (USA)
Sep 2, 2016, 11:23 am
#1126
Join Date: Feb 1999
Location: Denver CO
Posts: 3,682
Data point:
- Hit the minimum spending by mid-June. Mostly organic, but bought a $300 worth of gc during an office supply store promo. Points were awarded, but frozen. Called Amex and got the 6-8 weeks spiel.
- Did enough additional spending to put me over 3k even if gcs, sync credits, and travel reimbursements were netted out.
- Points were never clawed back, and Amex never made additional contact about the "freeze."
- Yesterday I attemped and successfully made a transfer to an airline partner.
So, at this point, I'm assuming that I passed their secondary review and they decided to let me keep the points. Will obviously fight hard if they try to claw them back now.
- Hit the minimum spending by mid-June. Mostly organic, but bought a $300 worth of gc during an office supply store promo. Points were awarded, but frozen. Called Amex and got the 6-8 weeks spiel.
- Did enough additional spending to put me over 3k even if gcs, sync credits, and travel reimbursements were netted out.
- Points were never clawed back, and Amex never made additional contact about the "freeze."
- Yesterday I attemped and successfully made a transfer to an airline partner.
So, at this point, I'm assuming that I passed their secondary review and they decided to let me keep the points. Will obviously fight hard if they try to claw them back now.
Sep 2, 2016, 11:35 am
#1127
Join Date: Jul 2015
Posts: 287
MS has nothing to do with the claw back. I MS'd almost 100% of my 3k and the MR rep didn't even care. SHe said wow looks like you met spend even though the previous rep didn't think you did. Your claw back was due to having a platinum before, even if it you never had a platinum bonus.
Sep 2, 2016, 11:50 am
#1129
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
MS has nothing to do with the claw back. I MS'd almost 100% of my 3k and the MR rep didn't even care. SHe said wow looks like you met spend even though the previous rep didn't think you did. Your claw back was due to having a platinum before, even if it you never had a platinum bonus.
Sep 2, 2016, 11:56 am
#1130
Join Date: Dec 2014
Posts: 82
The somewhat ironic part is that, if I had been more of a typical customer and less of a "gamer," I would have just assumed that the 100k posting was an indication that I had fulfilled the requirements and I might not have done the extra spend...
Sep 2, 2016, 12:17 pm
#1131
Join Date: Aug 2013
Posts: 1,710
Edit: look for posts by durberville in this thread for more info.
Sep 2, 2016, 12:55 pm
#1132
Join Date: Mar 2015
Posts: 50
That's EXACTLY what a typical customer would assume. Especially since the points aren't "pending" but "earned" as the customer can see on the Am Ex website. And then they drag out till past the 3 month time limit to claw back the points!? And what typical customer knows that American Express defines Starbucks gift cards as "cash equivalents". I asked people at my office what they think that means and most were like how the heck should I know!? ..gold coins or cash advance at the ATM or something.? Am Ex wants to define it however they like. If they mean gift cards the terms should say no prepaids or ANY type of giftcard.
Sep 2, 2016, 1:26 pm
#1133
Join Date: Feb 1999
Location: Denver CO
Posts: 3,682
That's EXACTLY what a typical customer would assume. Especially since the points aren't "pending" but "earned" as the customer can see on the Am Ex website. And then they drag out till past the 3 month time limit to claw back the points!? And what typical customer knows that American Express defines Starbucks gift cards as "cash equivalents". I asked people at my office what they think that means and most were like how the heck should I know!? ..gold coins or cash advance at the ATM or something.? Am Ex wants to define it however they like. If they mean gift cards the terms should say no prepaids or ANY type of giftcard.
"....... purchases or reloading of prepaid cards; or purchases of other cash equivalents. "
Anyone have the 100k Plat language to compare?
Sep 2, 2016, 1:45 pm
#1134
Join Date: Jul 2011
Programs: Delta Platinum & MM, Marriott Lifetime Platinum, National Car Executive
Posts: 400
Here you go:
OFFER TERMS
Welcome bonus offer not available to applicants who have or have had this product.
100,000 Membership Rewards Points
To be eligible to receive the 100,000 Membership Rewards points, you must be enrolled in the Membership Rewards Program at the time of purchase. 100,000 Membership Rewards points will be credited to your account after you charge a total of $3,000 (the "Threshold Amount") or more of purchases on your Platinum Card® from American Express within the first 3 months of Platinum Card Membership starting from the date Express within the first 3 months of Platinum Card Membership starting from the date your account is approved. In rare instances, your period to spend $3,000 may be shorter than 3 months if there is a delay in receiving your Card. Also, purchases may fall outside of the 3 month period in some cases, such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. (For example, if you buy goods online, the purchase date may be the date the goods are shipped). Qualifying purchases can be made by the Basic Card Member and any Additional Card Members on a single Card account. The following charges do NOT count towards the Threshold Amount: fees or interest charges; balance transfers; cash advances; purchases of travelers checks; purchases or reloading of prepaid cards; or purchases of other cash equivalents. Points will be credited to your Membership Rewards account within 6-8 weeks after charges appear on your monthly billing statement. If you have any questions regarding this offer, please call the number on the back of your Card. American Express reserves the right to modify or revoke offer at any time.
OFFER TERMS
Welcome bonus offer not available to applicants who have or have had this product.
100,000 Membership Rewards Points
To be eligible to receive the 100,000 Membership Rewards points, you must be enrolled in the Membership Rewards Program at the time of purchase. 100,000 Membership Rewards points will be credited to your account after you charge a total of $3,000 (the "Threshold Amount") or more of purchases on your Platinum Card® from American Express within the first 3 months of Platinum Card Membership starting from the date Express within the first 3 months of Platinum Card Membership starting from the date your account is approved. In rare instances, your period to spend $3,000 may be shorter than 3 months if there is a delay in receiving your Card. Also, purchases may fall outside of the 3 month period in some cases, such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. (For example, if you buy goods online, the purchase date may be the date the goods are shipped). Qualifying purchases can be made by the Basic Card Member and any Additional Card Members on a single Card account. The following charges do NOT count towards the Threshold Amount: fees or interest charges; balance transfers; cash advances; purchases of travelers checks; purchases or reloading of prepaid cards; or purchases of other cash equivalents. Points will be credited to your Membership Rewards account within 6-8 weeks after charges appear on your monthly billing statement. If you have any questions regarding this offer, please call the number on the back of your Card. American Express reserves the right to modify or revoke offer at any time.
Last edited by mfFrom35K; Sep 2, 2016 at 2:47 pm Reason: Corrected 68 to 6-8
LOL
Sep 2, 2016, 2:48 pm
#1137
Join Date: Jul 2011
Programs: Delta Platinum & MM, Marriott Lifetime Platinum, National Car Executive
Posts: 400
Sep 2, 2016, 3:27 pm
#1139
Join Date: Jan 2016
Location: SIN
Programs: Marriott Platinum | Hilton Diamond | Hyatt Globalist
Posts: 114