Originally Posted by lkat

That's EXACTLY what a typical customer would assume. Especially since the points aren't "pending" but "earned" as the customer can see on the Am Ex website. And then they drag out till past the 3 month time limit to claw back the points!? And what typical customer knows that American Express defines Starbucks gift cards as "cash equivalents". I asked people at my office what they think that means and most were like how the heck should I know!? ..gold coins or cash advance at the ATM or something.? Am Ex wants to define it however they like. If they mean gift cards the terms should say no prepaids or ANY type of giftcard.