Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
Oct 6, 2017, 9:21 am
#1066
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
That's actually fine, as the category of the group is irrelevant... just the fact that they are group consisting of one or more non-cardholders.
Oct 6, 2017, 9:52 am
#1067
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,195
Wow, 27 pages of increasingly shrill sturm und drang over an airport lounge, of all things.
#firstworldproblems #itsallaboutme
#firstworldproblems #itsallaboutme
Oct 6, 2017, 10:09 am
#1068
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Leisure travel-using Platinum Amex cardholders are more likely to drink alcohol at a Centurion Lounge than business travel-using Platinum Amex cardholders, with the former being more costly and disruptive in the lounges? Seems to be yet another case of "seeing" things through the glasses of one's own choice rather than objectively needed ones.
This whole "who is to blame" for overcrowding game pointed at card-using customers is so interesting. It would be interesting to know what Amex is taking away from this kind of discussion.
This whole "who is to blame" for overcrowding game pointed at card-using customers is so interesting. It would be interesting to know what Amex is taking away from this kind of discussion.
Oct 6, 2017, 11:01 am
#1069
Join Date: May 2005
Location: Los Angeles
Posts: 600
How about this?
Large families AND business travelers who guest in their co-workers are BOTH equally to blame for Centurion lounge crowding.
Just limit access to the cardholder or charge a fee for each guest.
Large families AND business travelers who guest in their co-workers are BOTH equally to blame for Centurion lounge crowding.
Just limit access to the cardholder or charge a fee for each guest.
Oct 6, 2017, 11:22 am
#1070
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,324
Leisure travel-using Platinum Amex cardholders are more likely to drink alcohol at a Centurion Lounge than business travel-using Platinum Amex cardholders, with the former being more costly and disruptive in the lounges? Seems to be yet another case of "seeing" things through the glasses of one's own choice rather than objectively needed ones.
This whole "who is to blame" for overcrowding game pointed at card-using customers is so interesting. It would be interesting to know what Amex is taking away from this kind of discussion.
This whole "who is to blame" for overcrowding game pointed at card-using customers is so interesting. It would be interesting to know what Amex is taking away from this kind of discussion.
Oct 6, 2017, 11:34 am
#1071
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,795
This thread is increasingly make me want to drink some "free" booze. Good thing I'll be at IAH a bit later! 
Oct 6, 2017, 12:03 pm
#1073
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Well...
The balance is that I travel 100 trips a year so when I have a girlfriend, or my kids, with me, I want to bring them in. I can do that at the Admirals Club so I don't really see a problem with that. I don't really care when the family with a stroller and three kids comes in. They don't take up that much room and don't create a line at the bar
I think the problem is that the lounges are too small! Perhaps that will take care of itself when all these people who joined for the bonus but really can't afford $550 a year in membership don't renew.
The balance is that I travel 100 trips a year so when I have a girlfriend, or my kids, with me, I want to bring them in. I can do that at the Admirals Club so I don't really see a problem with that. I don't really care when the family with a stroller and three kids comes in. They don't take up that much room and don't create a line at the bar
I think the problem is that the lounges are too small! Perhaps that will take care of itself when all these people who joined for the bonus but really can't afford $550 a year in membership don't renew.
Oct 6, 2017, 12:17 pm
#1074
Join Date: Jan 2016
Location: LAX/JFK/SFO
Programs: Amex Plat, Hyatt, IHG cards
Posts: 120
Well...
The balance is that I travel 100 trips a year so when I have a girlfriend, or my kids, with me, I want to bring them in. I can do that at the Admirals Club so I don't really see a problem with that. I don't really care when the family with a stroller and three kids comes in. They don't take up that much room and don't create a line at the bar
I think the problem is that the lounges are too small! Perhaps that will take care of itself when all these people who joined for the bonus but really can't afford $550 a year in membership don't renew.
The balance is that I travel 100 trips a year so when I have a girlfriend, or my kids, with me, I want to bring them in. I can do that at the Admirals Club so I don't really see a problem with that. I don't really care when the family with a stroller and three kids comes in. They don't take up that much room and don't create a line at the bar
I think the problem is that the lounges are too small! Perhaps that will take care of itself when all these people who joined for the bonus but really can't afford $550 a year in membership don't renew.
I don't get why Amex will approve someone for a Mercedes Benz Platinum a week after he closes his regular Platinum...but they seem to do it often!
Oct 6, 2017, 12:49 pm
#1075
Join Date: Mar 2006
Programs: Hertz Five Star, Delta SkyMiles, Marriott Gold, SPG Gold, National Executive, Alaksa MVP
Posts: 297
Here is a data point ..
im in the lga lounge right now.. I have:
3 guests
4 strollers
2 yuge duffel bags...
just trying to maximize my space to annual fee ratio...
im in the lga lounge right now.. I have:
3 guests
4 strollers
2 yuge duffel bags...
just trying to maximize my space to annual fee ratio...
Oct 6, 2017, 1:32 pm
#1076
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,970
Oct 6, 2017, 1:35 pm
#1077
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,795
Hardest part of the check in process is she manually looked up my reservation to make sure I had a confirmed flight, since I'm flying on a Delta Basic Economy ticket my boarding pass says "Assigned at Gate" under my seat, and Amex doesn't allow you in if you have a standby or unconfirmed boarding pass.
Oct 6, 2017, 1:40 pm
#1078
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Oct 6, 2017, 3:27 pm
#1079
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
Oct 6, 2017, 5:45 pm
#1080
Join Date: Jan 2016
Location: LAX/JFK/SFO
Programs: Amex Plat, Hyatt, IHG cards
Posts: 120
Economics and fairness aside, one reason to keep free guests...or at least give each Platinum member a few free guest passes each year...is to make it socially smoother to bring in guests. I have guested people in who would otherwise make some fuss about not wanting money spent on them.
I've paid the Sky Club guest fee a few times, and it's a little more pleasant when I can honestly say it costs me nothing extra to bring them in, like I can at CL (and until recently, Admirals via Prestige).
I've paid the Sky Club guest fee a few times, and it's a little more pleasant when I can honestly say it costs me nothing extra to bring them in, like I can at CL (and until recently, Admirals via Prestige).