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Old May 28, 2014 | 11:24 am
  #151  
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Originally Posted by flyquiet
why is Priority Pass enrolment not automatic
To be honest, with *G status I've only ever used PP on a few random occasions. It's not hard to imagine that some wouldn't even bother enrolling.

I also think you underestimate the number of Platinum card members who have the card purely for pocket bling reasons.
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Old May 28, 2014 | 1:32 pm
  #152  
 
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I thought PP might come in handy outside the MLL-o-sphere, because very little of my travel is within Canada.
So there is some social capital to be had from pocket bling? I had better flash that bad boy more often!
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Old May 28, 2014 | 2:01 pm
  #153  
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Originally Posted by flyquiet
My $64,000 question is, why is Priority Pass enrolment not automatic?
because if it were, Amex would have to pay for it for 100% of their platinum cardholders. I would guess that there is an enormous percentage of plat holders that don't sign up for the PP, thus saving amex money.

FWIW, i find PP to be a very second rate company when it comes to customer service. i called up a month ago to enquire about united lounge access for canadian pp cardholders who acquired it through amex plat. since the pp website states that those who get the pp through US financial institutions are not eligible. the young woman i spoke with was absolutely clueless and basically said that canada was effectively part of the US and thus i would not have access. this was 100% inaccurate as i entered the LAX T7 united loung a couple of weeks ago and was not charged.

i am amazed that these companies can get away with such blatant disregard for any form of customer service.
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Old May 28, 2014 | 2:22 pm
  #154  
 
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Originally Posted by BenSenise
the young woman i spoke with was absolutely clueless and basically said that canada was effectively part of the US
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Old May 28, 2014 | 9:25 pm
  #155  
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Originally Posted by BenSenise
the young woman i spoke with was absolutely clueless and basically said that canada was effectively part of the US
Are we the 51st state now?
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Old May 28, 2014 | 9:40 pm
  #156  
 
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i have two trips later this year and early next year. that's why i will self refer to apply for a platinum card. the airports included are yyz, punta cana, hongkong, bankok, phuket, samui, manila. if i have a AE platinum card, which airport lounges can i use? (what i think is using plaza lounge in canada and using pp lounges in other countries)
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Old May 29, 2014 | 6:10 am
  #157  
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Originally Posted by jamesxie63
i have two trips later this year and early next year. that's why i will self refer to apply for a platinum card. the airports included are yyz, punta cana, hongkong, bankok, phuket, samui, manila. if i have a AE platinum card, which airport lounges can i use? (what i think is using plaza lounge in canada and using pp lounges in other countries)
Yes, or you can simply use PP in Canada or overseas

Login to AMEX Platinum website (not the regular AMEX Canada) and it should show you benefits
but in short, you should be able to enter all Plaza Premium lounges (in Canada)
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Old May 29, 2014 | 9:41 am
  #158  
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No lounge at USM, but as the whole airport is open-air, with a sort of "everyone gets a lounge" policy, I doubt you'll miss the PP access there.

Since that whole airport is owned by Bangkok Airways, definitely worth at least signing up free for their miles club, which gets you a couple of tiny perks like free terminal wi-fi in a couple of locations.

Which airline are you flying through HKG?
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Old May 29, 2014 | 2:39 pm
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Toronto to hongkong by air Canada; hongkong to Phuket by air asia; Phuket to samui by bankok airway; samui back to bankok by bankok airway; bankok to manila to boracay and back to hongkong by Cebu.
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Old May 29, 2014 | 7:19 pm
  #160  
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Single best thing you can do for that trip is to splash out the $100 each way for "preferred seats" (usually bulkhead or exit-row) on the YYZ-HKG legs.

Think of it as about $9/hr for a considerably more comfortable flight.

You can definitely apply the $200 Amex Plat Travel credit towards this.

If you haven't booked yet, also keep an eye on the fact that Premium Economy is only about $150 more than Economy, per leg, if you connect through YVR.
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Old May 29, 2014 | 7:51 pm
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thanks. one question about Amex Plat travel website. how different is it from the regular AE travel website? cheaper? more products?
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Old May 29, 2014 | 8:02 pm
  #162  
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Originally Posted by jamesxie63
thanks. one question about Amex Plat travel website. how different is it from the regular AE travel website? cheaper? more products?
AMEX PTS has no website to do online booking, you have to call them

but in general you can find the rates comparable to AMEX Travel or each hotel/airline's best available rate

AMEX Travel site now shows FHR hotels/rates AFTER you login as Platinum cardholder
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Old May 29, 2014 | 9:04 pm
  #163  
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Originally Posted by jamesxie63
Toronto to hongkong by air Canada; hongkong to Phuket by air asia; Phuket to samui by bankok airway; samui back to bankok by bankok airway; bankok to manila to boracay and back to hongkong by Cebu.
If you have checked baggage, consider "pre booking" your baggage on Air Asia. It's cheaper than paying at the airport which also restricts to 20kgs. only if at the airport. Excess baggage fee applies if over 20 kgs at HK$120/kg.

Cabin baggage weight may not exceed 7 kgs.

Some of the pitfalls for flying a discount airline.

BTW hope you will be staying a few days in H.K. as there is no interline between AC and Air Asia. You have to go through immigration, collect your bag, clear custom and excise and walk over to Terminal 2 check-in area (from the main building aka T1) to check in for your Air Asia flight. Then re-enter departure immigration and security check.
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Old May 30, 2014 | 8:53 am
  #164  
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From reviews on Skytrax there are frequently website "issues" that prevent you from pre-paying and saving on luggage!

A review:

Flew Phuket to Chiang Mai, and got dinged nearly $60 CAD ($55 US) for a 20 kg bag. When I picked myself up off the floor, I asked the desk person if I could avoid this sticker shock on my return flight. Told to go to the website, check in online, and 'pre-register' my bag online. The savings would be 'significant'. So today, I did just that. Only problem - when it came to registering the bag, the website froze me out - even after multiple attempts. Simply couldn't register the bag, let alone pay a lower fee for it. When we got to the airport, I explained the situation. We had checked in online, so it was clear I wasn't pulling anyone's leg about trying to get things done on the website. But the check in person gave me the cow in a pasture stare, and charged me full freight for the bag again. I explained again it wasn't my fault - I'd tried to do what her colleague had recommended - but their website wasn't working. I then told my story to the person who took my money. Same look. So watch out! Bag charges are exorbitant, and going online to lessen the charge brings no joy.
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Old May 30, 2014 | 11:04 am
  #165  
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Originally Posted by mikeycanuk
From reviews on Skytrax there are frequently website "issues" that prevent you from pre-paying and saving on luggage!

A review:
That's one side of the story. This traveller probably gambled that he/she could get away without paying at the airport by claiming the web site not working and lost. I wonder why he/she has not contacted Air Asia's Contact Centre, use Live Chat available at their web site or at least submit an e-form with a call back contact.

Air Asia is a discount airline and usually attracts those who want the "cheapest" air fare. Air Asia would be one of the last airlines on list to fly.

My original post was a courtesy "warning" to the poster flying Air Asia. The discussion should be carried on in the Other Asian airlines forum rather than here which is the Canadian Amex Plat thread.
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