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$200 airline fee reimbursement reports: AA only [2011-2016]

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Old Dec 31, 2013, 7:52 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE.

Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!


When you purchase your Gift Cards, you may wish to do it through one of these links; a portion of the purchase price will be donated to the applicable charity:

http://hub.aa.com/en/ju/komen-gift-card

Or alternatively put in the code KOMEN when you check out

to donate $5/$50 GC to Susan G. Komen for the Cure;

http://hub.aa.com/en/ju/uso-gift-card to donate to the USO;

or to donate to UNCF:
http://hub.aa.com/en/ju/american-air...uncf-gift-card

NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.

American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.

On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.

The gift cards can only be used to purchase tickets, nothing else.

Terms:
Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworld® partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.

Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.

Up to eight Gift Cards may be redeemed in a single transaction or purchase.

If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.

Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.

Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.

General
Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.

Lost, stolen or damaged Gift Cards will not be replaced.

Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.

Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.

http://www.aa.com/i18n/productsGifts/giftCard.jsp

Regarding New Jersey Residents Current and Former:

AA's system will not sell gift cards to anyone with New Jersey info in their AMEX profile (and possibly AA profile). Your purchase will usually appear to go through, but when you try to activate the card a few days later it will be invalid.

You need to either choose another airline for this reimbursement, or cleanse your AMEX profile of NJ addresses and phone numbers, and possibly your AA profile as well.

See post 1115 for first details of this.



Reminder: you must enroll and select AA as your airline BEFORE making a reimbursable purchase. Click HERE. REPORTS OF AMEX NOT ALLOWING CREDIT IF NOT SELECTED PRIOR.

Purchase cards HERE
.

The American Express terms and conditions explicitly exclude gift cards from the $200 fee reimbursement benefit:
Airline tickets, upgrades, mileage points purchases, mileage points transfer fees, gift cards, duty free purchases, and award tickets are not deemed to be incidental fees.
However, there are numerous reports of successful reimbursements of gift card purchases of $100 face value or less. There are numerous reports of unsuccessful reimbursements of gift cards purchases of more than $100.


Please wait a few days (up to 14) after purchase to post in this thread if you have not received reimbursement. Remember, you are purchasing a cash equivalent!

To review AA reimbursement reports from 2011-2014, click HERE.

NOTE: Online gift cards are sent immediately but are subject to a 72-hour hold before they can be used.

American Airlines Gift Cards are easy to redeem on AA.com. If you received a plastic gift card and you're ready to redeem your gift card, be sure to gently scratch off the grey film covering the four-digit PIN # on the back of the card. If you received a virtual card you may retrieve your Card # and PIN # by clicking on the link sent to you via email.

On the payment screen, enter both the Card # and PIN # exactly as they appear on the back of the gift card. You may use up to eight gift cards at one time. If the total price of the ticket exceeds the value of your gift card(s), you may use a credit card for any remaining balance.

The gift cards can only be used to purchase tickets, nothing else.

Terms:
Gift cards are redeemable toward the initial electronic ticket purchase of air travel wholly on flights operated by American Airlines and American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA Gift Cards are also available for payment of air travel on any oneworld® partner codeshare flights designated in flight listings as AA*, which includes US Airways operated flights. For a complete list of American Airlines codeshare partners as well as other codeshare information, visit www.aa.com/codeshare. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.

Gift cards are redeemable online at www.aa.com or by calling American Airlines Reservations. Gift cards cannot be redeemed at airport ticket counters or travel agents. Transactions through American Airlines Reservations are subject to an additional charge which must be paid separately by credit, debit or charge card.

Up to eight Gift Cards may be redeemed in a single transaction or purchase.

If the ticket price is greater than the value of the Gift Card(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the Gift Card(s), the unused portion will remain on the gift card until it is decreased to zero, at which time the Gift Card will be deactivated.

Gift cards are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. Gift cards may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club membership enrollments or One-Day Passes; baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines Vacations℠ or non-flight products and/or services sold by American Airlines.

Gift cards will not be accepted if the card number is invalid, has not been activated, or cannot be found within the American Airlines system.

General
Neither American Airlines nor US Airways Gift Cards have an expiration date nor lose their value over time.

Lost, stolen or damaged Gift Cards will not be replaced.

Customers may contact American Airlines for questions or help with their AA Gift Cards at [email protected]. Agents are also available by phone Monday through Friday from 8am to 5pm (Central Time) at 800-677-9555. Customers may contact US Airways for questions or help with their US Gift Cards by calling 800-428-4322.

Gift Cards purchased from sources other than American Airlines and participating retailers may not be valid or may have less redeemable value than promised by an unauthorized seller. American Airlines is not responsible for honoring invalid gift cards or values.
American Airlines reserves the right to deactivate or reject any Gift Cards issued or procured, directly or indirectly, in connection with fraudulent actions, unless prohibited by law.

http://www.aa.com/i18n/productsGifts/giftCard.jsp

Regarding New Jersey Residents Current and Former:

AA's system will not sell gift cards to anyone with New Jersey info in their AMEX profile (and possibly AA profile). Your purchase will usually appear to go through, but when you try to activate the card a few days later it will be invalid.

You need to either choose another airline for this reimbursement, or cleanse your AMEX profile of NJ addresses and phone numbers, and possibly your AA profile as well.

See what is currently post 519 for first details of this.

Post 1126 proves to be current, regarding NJ residents. YMMV, until there are more DP's.

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$200 airline fee reimbursement reports: AA only [2011-2016]

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Old Mar 24, 2012, 1:19 pm
  #331  
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
Originally Posted by mreed911
The plat card terms clearly spell that answer out, too, and have been repeated in multiple threads here.
good to see that the FT reputation continues strongly
Tim O'Brien is offline  
Old Mar 24, 2012, 2:46 pm
  #332  
mia
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I do not see a report indicating that anyone made a duty free purchase and was (or not) reimbursed by Ametican Express. Most likely it will not work because the transaction is probably not processed by American Airlines. AA's duty free is outsourced to DFASS Group.

You could ask on the AA forum how duty free purchases appear on a credit card statement, any statement. You could write to the shop operator: [email protected] .
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Old Mar 24, 2012, 4:36 pm
  #333  
 
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Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
thanks mia
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Old Mar 24, 2012, 5:38 pm
  #334  
 
Join Date: Mar 2012
Posts: 5
I bought a $100 AA virtual gift card for my wife. The AMEX reimbursement was received 2 or 3 days later. Two weeks later, when I click the link to retrieve the gift card, I was told that the card can not be activated. Today I saw the refund has been made to my plat card. It's weekend now, and the AA gift card department is closed, and there is no one to call. Frankly, as long as the AMEX reimbursement stays in my account, I really don't have to have the AA gift card.

At the same time of the gift card purchase, I also redeemed AA miles for two international flights, each with a fee of about $34. The fees were charged to the plat card, and were reimbursed together with the gift card purchase. I haven't seen this case being reported very often, and thought I should add it as a data point
Ruan is offline  
Old Mar 24, 2012, 9:02 pm
  #335  
 
Join Date: Jun 2009
Location: New York, NY
Programs: AAdvantage PltPro, AMEX Platinum
Posts: 239
PLT renewal

I wonder if this will fall into the 200 reimbursement. Ill report back.
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Old Mar 24, 2012, 9:26 pm
  #336  
 
Join Date: Aug 2006
Location: BOM
Posts: 208
Originally Posted by Ruan
I bought a $100 AA virtual gift card for my wife. The AMEX reimbursement was received 2 or 3 days later. Two weeks later, when I click the link to retrieve the gift card, I was told that the card can not be activated. Today I saw the refund has been made to my plat card.
Same thing happened to me. I ordered $200 AA GC recently, received the Amex reimbursement and now also received a $200 refund almost a week after I clicked on the link to retrieve the GC.
I think this might be because of AA fraud protection and using the same email address in the "From" and "To" fields.
Someone else should also try the same to confirm, as this is an easy way to get $200 statement credit instead of AA GC.
flltravel is offline  
Old Mar 27, 2012, 10:06 am
  #337  
 
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,561
Update

Originally Posted by Yahtzee
I decided in 2011 to dump AA as one of my preferred airlines - moving to Delta. Just got an offer to maintain Gold status for $XXX (which is more than $200). Any sense of whether $200 of that would be credited?
Providing an update in reply to my own posting. I decided to give this a chance and picked AA as my airline of choice for 2012. I bought up status; and, happily, after a couple of emails and a couple of weeks received a $200 credit against the status continuation purchase.
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Old Mar 27, 2012, 11:34 am
  #338  
 
Join Date: Jun 2009
Location: New York, NY
Programs: AAdvantage PltPro, AMEX Platinum
Posts: 239
Did they deny initially?

Originally Posted by Yahtzee
Providing an update in reply to my own posting. I decided to give this a chance and picked AA as my airline of choice for 2012. I bought up status; and, happily, after a couple of emails and a couple of weeks received a $200 credit against the status continuation purchase.
I just bought up but still don't see credit, please give me specifics. Thank you so much.
wireless_999 is offline  
Old Mar 27, 2012, 12:23 pm
  #339  
 
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,561
Originally Posted by wireless_999
I just bought up but still don't see credit, please give me specifics. Thank you so much.
I sent you a PM.
Yahtzee is offline  
Old Mar 27, 2012, 12:31 pm
  #340  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,787
Originally Posted by lkar
I paid a fee to redeposit miles after cancelling an award reservation, and it hasn't been reimbursed either, which I think is similar, although the coding is a bit different . . . .
Just following up on my own post. After waiting four weeks, I had some frustrating back and forth by secured e-mail. They ultimately agreed that I should be reimbursed, but told me I would have to call.

Anyway, they did in fact reimburse it. It went fine. My lesson was that although e-mailing is easier than calling, they can resolve these issues easier if you just call.
lkar is offline  
Old Mar 28, 2012, 3:14 pm
  #341  
 
Join Date: Jun 2009
Location: New York, NY
Programs: AAdvantage PltPro, AMEX Platinum
Posts: 239
Called but denied

Called today but denied. Now I have taken a members advice and emailed so I will update to see what happens. I bought back plt status FYI.
wireless_999 is offline  
Old Mar 28, 2012, 6:05 pm
  #342  
 
Join Date: Jun 2009
Location: New York, NY
Programs: AAdvantage PltPro, AMEX Platinum
Posts: 239
Update

So I now received an email response saying I will be credited. It will take 2-4 weeks so fingers crossed.
wireless_999 is offline  
Old Mar 28, 2012, 6:19 pm
  #343  
 
Join Date: May 2010
Posts: 542
Originally Posted by mreed911
Did you READ what she posted? It CLEARLY answers the question you asked before and after.
Are you sure mia is a she? I believe the tone of your response fits the AA forum better than the Amex forum.
NauticalWheeler is offline  
Old Mar 28, 2012, 6:52 pm
  #344  
 
Join Date: Jun 2009
Location: LAX
Posts: 6,769
Originally Posted by mreed911
Did you READ what she posted? It CLEARLY answers the question you asked before and after.
Originally Posted by NauticalWheeler
Are you sure mia is a she? I believe the tone of your response fits the AA forum better than the Amex forum.
As NauticalWheeler is implying, but I've seen many instances of confusion about this now in the past so I'll say it , mia is a he, and a great moderator. I'm very grateful for the help he's given me. He has a wealth of knowledge that to me reflects what one can learn on FT.
FlyMeToTheLooneyBin is offline  
Old Mar 29, 2012, 12:17 am
  #345  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,787
Mia helps remind us all that if you're going to pick your favorite airport's three letter code, pay attention to the fact that it might be a common name for the other gender. So, women FTers, this means you if Motu-Mute is your favorite airport.
lkar is offline  


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