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Amex PERSONAL platinum 100k mr point sign-up bonus

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Old Jun 26, 2011, 2:49 pm
  #481  
 
Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
Posts: 1,816
it's been 24 hours and no reply to my SM...

i thought they had support 24/7?

for those of you that called, what did you say? I got the card back in March...and already transferred out my 50k original points.
apolloms is offline  
Old Jun 26, 2011, 4:18 pm
  #482  
 
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
Originally Posted by ianturner
it's been 24 hours and no reply to my SM...

i thought they had support 24/7?
It's been 24+ hours for me, too, since I emailed them, even though their email says that they will respond within 10 hours. At least I know it isn't just me!
CMHFlyerOH is offline  
Old Jun 26, 2011, 8:10 pm
  #483  
 
Join Date: May 2010
Location: NJ
Posts: 1,389
This is satisfactory to me, even though I have to wait till July 11.
Dear Michael,

Yes, the bonus ID 3882 gives you 100,000 bonus points by spending $1,000 in three months of having the Card. This is the bonus ID promised to you and is notated on your account notes.

You met the spend eligibility on May 11, 2011. Please allow until July 11, 2011 for the promised bonus points to get automatically credited to your account. If at that time you do not see them, write back to us. We will manually issue them to your account.

I hope this is to your satisfaction. Have a great and safe July 4th!
infamousdx is offline  
Old Jun 26, 2011, 11:19 pm
  #484  
 
Join Date: Jun 2011
Posts: 794
Originally Posted by majsmom
Congrats on the 100K miles. If you don't mind answering, what exactly is umpteenth time? I am seriously considering applying and wondering how many tries it took. I don't mind trying as many times as it takes!!

Thanks.

Irene
Hi Irene,
I contacted them 5 times total. I politely cut off the conversation once they said no. Called once a day.
5DMarkIIguy is offline  
Old Jun 27, 2011, 3:26 am
  #485  
 
Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
Posts: 1,816
Originally Posted by 5DMarkIIguy
Hi Irene,
I contacted them 5 times total. I politely cut off the conversation once they said no. Called once a day.
what are you saying though? just asking them to add the offer code to your account?
apolloms is offline  
Old Jun 27, 2011, 10:00 am
  #486  
 
Join Date: Jun 2011
Posts: 794
Originally Posted by ianturner
what are you saying though? just asking them to add the offer code to your account?
I asked them to match that offer. Some CSR chose to add the offer code to the account, some chose to give you the points right away.
5DMarkIIguy is offline  
Old Jun 27, 2011, 10:51 am
  #487  
 
Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
Posts: 1,816
going on 48 hours without a reply to my secure message...wonder whats going on
apolloms is offline  
Old Jun 27, 2011, 11:19 am
  #488  
 
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
Originally Posted by ianturner
going on 48 hours without a reply to my secure message...wonder whats going on
You're not alone. I was just getting ready to post that it's been nearly 48 hours for me as well. Very strange.
CMHFlyerOH is offline  
Old Jun 27, 2011, 12:36 pm
  #489  
 
Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
Posts: 1,816
just got this reply, so i called in and talked to a very helpful agent who manually applied the points for me ^
I appreciate your interest in the bonus ID 5748 offer for 100,000 bonus points.

I would like to inform you that this offer was sent to a limited number of non Cardmembers only by solicitation.

Since your account was not solicited for this offer, I'm afraid we are unable to honor this promotional offer to you.

I understand that this may be disappointing to you, but because many of our offers are targeted to specific types of Cardmembers, you can expect to see various promotions throughout the year for which you may be eligible.

We appreciate your understanding and look forward to assisting you in the future.

Last edited by apolloms; Jun 27, 2011 at 12:52 pm
apolloms is offline  
Old Jun 27, 2011, 1:48 pm
  #490  
 
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
Originally Posted by ianturner
just got this reply, so i called in and talked to a very helpful agent who manually applied the points for me ^
Funny, I just got a response to my SM (48+ hours later), and they gladly applied the additional 75,000 points. Go figure.

Only at Amex--and sometimes (not usually) Chase--are agents actually empowered to do things like this. I am a very happy Amex customer, and will continue to use them and recommend them for years to come.
CMHFlyerOH is offline  
Old Jun 27, 2011, 2:02 pm
  #491  
 
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,601
Dont send emails.. they go to offshore people who usually have standard replies. Call during US business hours and ask to speak to Membership rewards. They will help you. Dont email or call during evenings, nights, weekends, etc.
PrivatePilot is offline  
Old Jun 27, 2011, 10:06 pm
  #492  
 
Join Date: Jul 2007
Location: NH, USA
Programs: AA PLAT (2.8MM), DL Diamond, UA*S, BA Silver, Hyatt Globalist, Marriott LTE, Hilton DIAMOND, IHG PLT
Posts: 770
Received the card last week on Saturday... put $2K+ on charges... emailed 2 days ago... got my 100,000 points (25,000 initial plus 75,000 bump) posted today. Very happy about the great/fast response. I'll be happy for a while
utpharmdoc is offline  
Old Jun 28, 2011, 12:27 am
  #493  
 
Join Date: Aug 2010
Location: NYC, CLE
Programs: UA 1K, Starwood Platinum, Hyatt Platinum
Posts: 108
I received the card last week, activated it this morning, and called membership rewards immediately to ask for bonus 3882 to be applied to my account. The CSR checked something for a minute or two, and came back and said that the 100,000 points would post immediately upon reaching the $1000 spending threshold. I asked if I would have to pay off the account before posting of the points, and he said no it should post automatically.

I have a supplemental platinum card with my dad as the Basic card holder, and I called the CSR from HK at about 9:45 pm EST...all leading me to think that AMEX is being quite liberal in handing out the bonus to anyone who asks for it. Just keep trying if it hasn't worked! Calling in my experience works better than secure messaging ^

Will keep the board updated once points are posted...
indiansfan07 is offline  
Old Jun 28, 2011, 2:09 am
  #494  
 
Join Date: Mar 2011
Location: USA
Programs: All of em...
Posts: 1,265
Has anybody had success in getting the pers AMEX PR Gold charge card (75K) and then the Platinum just short after??

I was approved for the AMEX PR Gold (25k) and got the bonus bumped to 75k just this week.

I'm considering going for the Platinum ASAP as well to try and get 175,000 MR points to take advantage of the Delta & BA 50% transfer bonuses!! 150k Skymiles + Silver status, and 112,500 BA miles from 2 credit cards is a KILLER DEAL!
x712xdamx is offline  
Old Jun 28, 2011, 3:21 am
  #495  
 
Join Date: Aug 2010
Location: NYC, CLE
Programs: UA 1K, Starwood Platinum, Hyatt Platinum
Posts: 108
Originally Posted by x712xdamx
Has anybody had success in getting the pers AMEX PR Gold charge card (75K) and then the Platinum just short after??

I was approved for the AMEX PR Gold (25k) and got the bonus bumped to 75k just this week.

I'm considering going for the Platinum ASAP as well to try and get 175,000 MR points to take advantage of the Delta & BA 50% transfer bonuses!! 150k Skymiles + Silver status, and 112,500 BA miles from 2 credit cards is a KILLER DEAL!
I was approved for the AMEX PR Gold and bumped up to 75k bonus by calling them. The 75k points have posted to my account.

I was approved on the phone this morning for offer 3882 (the topic of this thread) and told the points will post when I meet the spend threshold of $1000 within 3 months.

So to answer your question - yes, but the 100k Plat offer is merely approved; the points have yet to post. But all signs are pointing to 175k MR points through these two offers ^
indiansfan07 is offline  


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