The new requirements with a minimum number of travelers and minimum revenue seem reasonable and I'd rather have it documented and disclosed up-front, vs closing accounts after the fact. It would be pretty extreme if they were routinely asking for copies of W2s for a program that realistically amounts to a few hundred dollars a year in benefits for most small firms. Even the old signup bonuses (e.g. the SMEQ... ones) required at least 2 travelers so I think the intent of the program was clear from the start.

Very new to EF and to BusinessExtra, but now a part of both. EF says there's at least 7 Cs, your flight is 10+ months away after all... but this is a British Airways flight with an AA Codeshare. My understanding is that you can't use a BXP3 on BA...
https://www.businessextra.com/awards...dId=12&catKey=

Then again I just learned today BA is part of BusinessExtra,
Maybe I am wrong, check with someone else more experienced than I, but at least there's your EF info.

you can earn business extra points for British Airways flights. you cannot redeem business extra upgrade certificates on non-American Airlines / American Eagle operated flights.

So the flight is operated by BA but the ticket would be through AA and with AA ticket#. Still cant use? Guess its back to trying to use SWU.

You can not use a SWU on this either. Must be operated by AA.

Strike 2!

Thanks for the guidance

After referring the case to customer relations I got a generic email with a refund for the $200. They also threw 2500 points my way, which is better than nothing but I put the headache and the miss at closer to 5k or 10k points since it required quite a bit of work on my end and the system was clearly at fault. Nevertheless I'll take it.

Has anyone had any issues with the business.aa website to be able to redeem Business Extra UGs? I keep getting an error that the record doesn't exist, but I can go to "View Itinerary" and that has no issue pulling up the flights.

I redeemed a BXP1 about 2 months ago. Had to wait until the reservation was fully ticketed before Business ExtrAA site would find my record.

duplicate

I've had issues with the way it spells names (I forget whether it needed my middle initial appended to the end of my first name, like JOHNQ DOE, or if it also needed a Mr., like JOHNQMR DOE, but I definitely had a weird situation with it at least once).

Duplicate

Ive usually never had a problem, or at least this major. I’ve tried a different persons PNR and 3-4 of mine, no dice. I’ll try the Prefix/Middle name, but I never have those associated with my AA account.

Still not working, and I've tried every rendition of my first/last/middle and title

Anyone else seeing that Business Extra is down for a couple of days, until end of day Texas time, 11/14? Maintenance or something...worse?