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-   -   Business Extra ("ExtrAA") Program (master thread) (https://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-extraa-program-master-thread.html)

DMPHL Mar 21, 2021 7:53 pm


Originally Posted by Carolina2Cali (Post 33117216)
Have they launched any Business Extra promos lately for brand new signups? How far into the past can you request flight credit, 3 months, 12?

The flight must have been flown within the previous 12 months from the date of submission of the request.

futuramadramallama Mar 21, 2021 9:57 pm


Originally Posted by frudd38 (Post 28036975)
Are there any issues crediting EQM to a different program (e.g. Alaska) while credit to business extra? Or are we only allowed to credit to AA?


Originally Posted by hiima (Post 28037069)
You can do that, on a flight I credited to BA and AABE.

Has anyone tried this recently? (Crediting EQM to a non-AA program, but also to BE?) Curious if it still works.

Looks like it did as of 2017 (h/t to the folks quoted)

SFO777 Mar 21, 2021 11:03 pm


Originally Posted by futuramadramallama (Post 33117424)
Has anyone tried this recently? (Crediting EQM to a non-AA program, but also to BE?) Curious if it still works. Looks like it did as of 2017 (h/t to the folks quoted)

This absolutely still works. I credit all my AA flights to my BAEC account and have for the past 3 years... and get full BE credit.

miadukes Mar 29, 2021 7:23 am

Holy smokes batman, we FINALLY were able to use a BXP1 upgrade for flights. we are now flying up front in a 777-200. So excited!

chicago747 Apr 21, 2021 8:05 am

Has anyone else had any experience of upgrading using a BXP1 and the app shows your reservation as CONFIRMED, but lists the amount of 500-mile upgrades you need? I have two reservations upgraded using BXP1 and both show this in the app. The example below also shows the price to upgrade to Business on the desktop site, but I've had that bug before so not overly concerned about that. Meeting service say all is well with the ticket but I never like to see anything out of the ordinary.

https://cimg3.ibsrv.net/gimg/www.fly...1f5987beb2.png

mvoight Apr 22, 2021 11:05 pm


Originally Posted by chicago747 (Post 33194062)
Has anyone else had any experience of upgrading using a BXP1 and the app shows your reservation as CONFIRMED, but lists the amount of 500-mile upgrades you need? I have two reservations upgraded using BXP1 and both show this in the app. The example below also shows the price to upgrade to Business on the desktop site, but I've had that bug before so not overly concerned about that. Meeting service say all is well with the ticket but I never like to see anything out of the ordinary.

I have the same issue. Using BXP1 for DFW-LAX (On the 789 ... got PE seating due to status. I wanted to see how First would be so I used the BE upgrade) My wife was unable to check in and got a message she needs upgrades (she has none) and I simply got a message that I have to check in with an agent. (I have enough 500 mile upgrades) . We are on 2 different PNRs. The agent who did the upgrade told us the PNR had to be split. So, is this normal for BXP1? Is this a relic of when they used certificates and they were supposed to be presented check it.
EDIT........ No problem except it looks like BXP1 requires agent check in. I suspect it has to do with the prior requirement to present a paper voucher for BE.

chicago747 Apr 23, 2021 8:29 am


Originally Posted by mvoight (Post 33198817)
I have the same issue. Using BXP1 for DFW-LAX (On the 789 ... got PE seating due to status. I wanted to see how First would be so I used the BE upgrade) My wife was unable to check in and got a message she needs upgrades (she has none) and I simply got a message that I have to check in with an agent. (I have enough 500 mile upgrades) . We are on 2 different PNRs. The agent who did the upgrade told us the PNR had to be split. So, is this normal for BXP1? Is this a relic of when they used certificates and they were supposed to be presented check it.

We also were on the same PNR for one of our trips and had to be split. I think anytime we've been on the same locator they have split us before applying the upgrades.

I have 500-mile upgrades available but we don't have any status at the moment. I'm hoping it's just wonky AA IT, but I have had issues checking in as well using BXP1's. Please report back MVOIGHT if you hit any snags while checking in.

miadukes Apr 29, 2021 11:12 am

Does anyone know (*we are new to actually using the BXP upgrade certificates and were just able to use one FINALLY for a flight this coming weekend) but lookin at the same "flight" in October, have the itinerary on hold right now, I called business extra and confirmed it qualifies and they have space but of course as soon as I hung up, i realized i forgot to ask this so figured i'dget real world experience here.

If AA changes the flights around etc, does the first class upgrade also move with our tickets??/ October is so far our undoubtedly there will be a flight change but we booked the MIA-LAX-MIA on the 777 and woudl take mychances but if they change equipment or anythingelse and we get rebooked, do we still get moved to first class or do the redeposit certificates, or what happens then?

DMPHL Apr 29, 2021 11:50 am


Originally Posted by miadukes (Post 33214270)
Does anyone know (*we are new to actually using the BXP upgrade certificates and were just able to use one FINALLY for a flight this coming weekend) but lookin at the same "flight" in October, have the itinerary on hold right now, I called business extra and confirmed it qualifies and they have space but of course as soon as I hung up, i realized i forgot to ask this so figured i'dget real world experience here.

If AA changes the flights around etc, does the first class upgrade also move with our tickets??/ October is so far our undoubtedly there will be a flight change but we booked the MIA-LAX-MIA on the 777 and woudl take mychances but if they change equipment or anythingelse and we get rebooked, do we still get moved to first class or do the redeposit certificates, or what happens then?

Generally, if AA switches schedules up on you and you're staying on their own metal, they will keep you in the ticketed cabin (which would be the upgraded cabin after the upgrade is applied, since it is technically the ticketed cabin).

If you bought Y and upgraded to 2-cabin F, it'll be no problem.
If you bought 3-cabin J and upgraded to 3-cabin F, it's probably a little bit hairier. You would probably, in that case, just get your upgrade back and stay in 2-cabin F. I'm note sure if they would re-route you onto a route (JFK) with 3-cabin F, but they might put you on a different MIA departure with 3-cabin F.

As with everything, YMMV.

miadukes Apr 29, 2021 12:18 pm


Originally Posted by DMPHL (Post 33214368)
Generally, if AA switches schedules up on you and you're staying on their own metal, they will keep you in the ticketed cabin (which would be the upgraded cabin after the upgrade is applied, since it is technically the ticketed cabin).

If you bought Y and upgraded to 2-cabin F, it'll be no problem.
If you bought 3-cabin J and upgraded to 3-cabin F, it's probably a little bit hairier. You would probably, in that case, just get your upgrade back and stay in 2-cabin F. I'm note sure if they would re-route you onto a route (JFK) with 3-cabin F, but they might put you on a different MIA departure with 3-cabin F.

As with everything, YMMV.

Thanks!!!! I have to go back and look but we would still be in the second part of the cabin, not TOP actual first class, so I can't imagine it would be a problem, but thanks for the info, If we still remain up front, I will take my chances.

wmaciej Apr 30, 2021 12:49 am

125-stock ticket, BA services cancelled and rebooked on LH/LX, so basically irops situation - should these accrue BE points?

mvoight Apr 30, 2021 4:19 am


Originally Posted by chicago747 (Post 33199530)
We also were on the same PNR for one of our trips and had to be split. I think anytime we've been on the same locator they have split us before applying the upgrades.

I have 500-mile upgrades available but we don't have any status at the moment. I'm hoping it's just wonky AA IT, but I have had issues checking in as well using BXP1's. Please report back MVOIGHT if you hit any snags while checking in.

All is well, smooth check in at the counter. I guess this is some normal BE upgrade thing.

miadukes May 4, 2021 8:35 am

Ah guys, the upgrade to the 777-300 from LAX to MIA was amazing. First time on this plane and in "flagship" not that it matters these covid days but what a great way to use a BXP1. We just got back and I had booked another LAX-MIA later this year and just got off phone and was able to snag another upgrade for both of us to that flight, sooooooo freaking excited!! I am at work now rested like if i had slept in my own bed. I am only sad that I didn't end up taking advantage of the dining or anything. I just wanted that lie flat to be functional at work today LOL

Thanks everyone here for the help answering questions etc for me as we use these for the first and now second time.

platbrownguy May 6, 2021 9:01 pm


Originally Posted by chicago747 (Post 33194062)
Has anyone else had any experience of upgrading using a BXP1 and the app shows your reservation as CONFIRMED, but lists the amount of 500-mile upgrades you need? I have two reservations upgraded using BXP1 and both show this in the app. The example below also shows the price to upgrade to Business on the desktop site, but I've had that bug before so not overly concerned about that. Meeting service say all is well with the ticket but I never like to see anything out of the ordinary.

I'm having the same problem now for someone whose reservation I applied a BXP1 to (MIA-LAS on the 787-800, great use of a voucher). Pax got the "buy stickers" message and is now skeptical of the whole upgrade thing -- AA really needs to fix this.

I called Business Extra and the agent had no clue, she asked her help desk who said they "took out a line" and told me to try checking in again, but still no dice. Pax will now have to get to the airport counter by 7:45am for an 8:30am flight rather than strolling up to the gate :td:

I mentioned that this was a semi-known glitch but agent said she hadn't heard of it.

uxb May 7, 2021 7:26 am

New Member Bonus Offer
 

In addition to the AAdvantage® miles earned with your CitiBusiness® / AAdvantage® credit card, eligible businesses can earn points towards round-trip flights, Admirals Club® access, AAdvantage® elite status and more with Business Extra. Through May 31, 2021, join for free with code 21CITI650 to receive 650 bonus points when you complete an eligible flight within 90 days of enrolling — that’s enough for a one-segment upgrade.


Emphasis mine.

Just got this mailer from Citi about a new member bonus offer for joining Business Extra if anyone is interested. Details below:

https://www.businessextra.com/i18n/c.../21CITI650.jsp


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