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-   American Airlines | AAdvantage (https://www.flyertalk.com/forum/american-airlines-aadvantage-733/)
-   -   Business Extra ("ExtrAA") Program (master thread) (https://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-extraa-program-master-thread.html)

jcatman Oct 5, 2021 9:26 am

Should make for a busy season of gifting December 2022......

texmanufan Oct 5, 2021 9:27 am

I really see the changes as more positive than negative. The additional ability to redeem for Platinum status as well as the conversion to AAdvantage miles. I know that ratio isn't the best however it gives another option for expiring points.

golfmad Oct 5, 2021 9:30 am

What happens for companies in the USA which mainly purchase flights on airlines other than AA (e.g. BA) and credits company points to Business Extra? This is the recommended practice by BA for companies based in the USA. It will end up with lots of points without the required qualifying expenditure to redeem them :confused:. Or have it misunderstood the change?

ikwia Oct 5, 2021 9:33 am


Originally Posted by texmanufan (Post 33620837)
I really see the changes as more positive than negative. The additional ability to redeem for Platinum status as well as the conversion to AAdvantage miles. I know that ratio isn't the best however it gives another option for expiring points.

If your company meets the redemption criteria, I agree. But there are companies that earned the points with 3+ employees and 150K+ annual spend, but are no longer in that situation. It's clearly not great for those folks.

uxb Oct 5, 2021 9:58 am


Originally Posted by Robert (Post 33620741)
Received an email from Business Extra titled “New awards & program changes from Business Extra”. Of note:

(Image redacted)

Not thrilled with this new requirement.

I don’t think any of us are thrilled, but it was expected. Also, what’s an active traveller anyway? If it’s someone that takes a single flight a year, then it’s more than doable. DL requires five such travellers and their award pricing sucks. If you fly AA regularly, these changes are not the end of the world.


Originally Posted by swag (Post 33620798)
Looks like 1 BE point => 6 AA miles.
Minimum conversion 100 BE.

Okay, so we won’t convert. However, this conversion is handy for those who never make enough points for an award. It makes this programme more flexible and flexibility is good in the long run. This is one change I actually like even if I never use it.

ralphs Oct 5, 2021 5:43 pm


Originally Posted by ikwia (Post 33620849)
If your company meets the redemption criteria, I agree. But there are companies that earned the points with 3+ employees and 150K+ annual spend, but are no longer in that situation. It's clearly not great for those folks.

150k spend? I thought it said 5k spend.

skunker Oct 5, 2021 5:57 pm


Originally Posted by ralphs (Post 33622104)
150k spend? I thought it said 5k spend.

It did.

ikwia Oct 5, 2021 6:41 pm


Originally Posted by ralphs (Post 33622104)
150k spend? I thought it said 5k spend.

It did. But the people who had 30x that spend and now cannot redeem the points in the manner expected are likely disappointed -- I know I am.

txpenny Oct 6, 2021 8:24 am


Originally Posted by ikwia (Post 33620849)
If your company meets the redemption criteria, I agree. But there are companies that earned the points with 3+ employees and 150K+ annual spend, but are no longer in that situation. It's clearly not great for those folks.

Are you not in that situation because of less travel, or the 3 person requirement?


Originally Posted by ikwia (Post 33622192)
It did. But the people who had 30x that spend and now cannot redeem the points in the manner expected are likely disappointed -- I know I am.

You can still redeem through the end of 2022 I believe.

Beltway2A Oct 6, 2021 10:11 am

I'll probably cash out for BXP1s at the end of 2022.

The program got us lie-flats to Hawaii and a few other victories of the years, so it was a pretty decent run while it lasted.

mcgahat Oct 6, 2021 12:33 pm

I consider this change very reasonable.

TravelerMSY Oct 6, 2021 5:18 pm

Agree. They never intended for this to be for random solo businesses as sole proprietors and minimal revenue, Nice enough to show us the door rather than going to war.

uxb Oct 6, 2021 5:26 pm


Originally Posted by ikwia (Post 33622192)
It did. But the people who had 30x that spend and now cannot redeem the points in the manner expected are likely disappointed -- I know I am.

Do you have family or friends? Just have them use your BE number and you’ll have three unique travellers. It’s not that hard, folks.

uxb Oct 6, 2021 5:28 pm


Originally Posted by TravelerMSY (Post 33624661)
Agree. They never intended for this to be for random solo businesses as sole proprietors and minimal revenue, Nice enough to show us the door rather than going to war.

Even if that wasn’t the intent. The criteria is doable for anyone who is PLT or better during a year. Again, this is not an oppressive change.

ralphs Oct 6, 2021 5:29 pm

I don't see what stops those sole props from booking one trip a year under their significant other, friends, or family. And the 5k revenue number seems very reasonable to me. I don't think this is a problem.

_kurt Oct 6, 2021 9:28 pm


Originally Posted by TravelerMSY (Post 33624661)
Agree. They never intended for this to be for random solo businesses as sole proprietors and minimal revenue, Nice enough to show us the door rather than going to war.

While I’m not going to celebrate these changes, I agree they are pretty reasonable. Anyone who wasn’t crediting at least a few thousand dollars a year to the program wasn’t getting the most out of it anyway. Points expire 2-3 years after they are earned. I did appreciate the ability to get a couple Admirals Club passes even in the lean years when travel was down (which I gave away to my employees or colleagues) but no big deal.

I do take exception to the fact that businessextra.com is, right this very minute, advertising “Business Extra is is free to join and there's no minimum spend requirement.” While that is technically true it seems deceptive. They are also still highlighting Three Twins Ice Cream in their customer spotlight. The founder of that company was a well-known flyertalker but if I’m not mistaken the business failed some time ago.

lunchtime Oct 7, 2021 12:09 am


Originally Posted by onfo (Post 33539932)
I have 7,500 points expiring at year end and haven't been traveling much. Any thoughts on the best use? It's a shame they haven't offered any extensions on expiring points.

I will gladly help you use them if you need help :cool:
The easiest way to use that amount of points is one domestic plane ticket. The most "value" for that amount of miles is probably 2x Int'l One-Way Upgrade on Discounted Fare awards. If you have any plans to travel somewhere far thats probably the most "value" since a long international flight is so much money in business.

ikwia Oct 7, 2021 2:33 am


Originally Posted by txpenny (Post 33623397)
Are you not in that situation because of less travel, or the 3 person requirement?

....

You can still redeem through the end of 2022 I believe.

As of now, I wouldn't meet even the $5K spend requirement, and I also no longer meet the 3 person requirement. We'll see how my customers decide to proceed regarding travel. I expect I'll meet the $5K fairly soon but I don't see a return to travel for my support staff.

And yes I can still redeem through 2022, But I've got points that don't expire until 2024 and there are fairly easy ways to roll over the points so I definitely wasn't planning on having them all spent even by then. I understand it would add complexity, but I would have liked to see existing points grandfathered under the old rules.

ikwia Oct 7, 2021 2:42 am

I've read some of the recent replies, and while I don't disagree that the changes are reasonable overall, I'm still not sure I think it's fair to change the redemption conditions for existing points. I realize it's not the exact same situation, but imagine that they said you can't redeem your existing AAdvantage miles without some minimum spend... I doubt many would find that fair, but I could be wrong. I've got 80K points to burn and not much time to do it.

LovePrunes Oct 7, 2021 9:05 am

Back when Biz ExtrAA first started, you just told the AA people how many employees you had, without giving any names, and they sent the administrator for a different company than where I am now, a matching number of day passes for the Admirals Club and matching number of drink/headset coupons. None of these had any expiration dates. It was a gold mine back in the day. No wonder they chose to reign it in.

mvoight Oct 7, 2021 11:36 am


Originally Posted by texmanufan (Post 33620837)
I really see the changes as more positive than negative. The additional ability to redeem for Platinum status as well as the conversion to AAdvantage miles. I know that ratio isn't the best however it gives another option for expiring points.

The ratio sucks. If you have enough points to redeem for a travel award, you should be able to get enough miles to pay for a similar travel award, not at the highest levels, perhaps, but at least the minimum number of miles
For example 2000 BE points gets you a non transcon, which would cost 12500 miles. As the minimum requirement goes up o $5000 per year, that means the minimum points earned before expiration is 3000 ($5000 = 1000 points)
So, except for newbies, and current members (untl Jan 1, 2023) who earn under 2000 miles, I don't see this conversion being a good thing.at this rate, unless the goal is simply to top off miles to reach an award level.
Of course the change to 3 travelers is a bit interesting, since it makes sense to allow accounts with 3 people at $5000 per year total versus 2 people spending $100K per year for company travel.
At that level, it would be worth it to buy a ticket for another person so you have 3 people. Tell them it was for a doing such a good job. :)
Sometimes, although rarely, I actually get an odd booking using my company BE number. I try to contact these people to ask why, but I have never gotten a response.

yerffej201 Oct 7, 2021 12:43 pm

i redeemed for bxp1s in feb 2020, which expired feb 2021. obviously due to covid i was unable to use them. were there automatic extensions of these certs?

mvoight Oct 7, 2021 5:34 pm


Originally Posted by yerffej201 (Post 33626534)
i redeemed for bxp1s in feb 2020, which expired feb 2021. obviously due to covid i was unable to use them. were there automatic extensions of these certs?

I would call in and ask if you can redeposit them

jcatman Oct 7, 2021 9:09 pm


Originally Posted by yerffej201 (Post 33626534)
i redeemed for bxp1s in feb 2020, which expired feb 2021. obviously due to covid i was unable to use them. were there automatic extensions of these certs?

In my recent experience, they are being very liberal about allowing you to redeposit certificates (converting them back into points).

In my recent experience, they sometimes have a very difficult time locating redeemed certificates, even when you provide customer service reps the redemption date; confirmation number; and authorization number. It's best to save those confirmation emails when you make the redemption......otherwise, you may find yourself in the Business Extra Twilight Zone.

PHLFlyerDL Oct 8, 2021 3:30 pm

Expired Points 2021
 

Originally Posted by jcatman (Post 33627593)
In my recent experience, they are being very liberal about allowing you to redeposit certificates (converting them back into points).

In my recent experience, they sometimes have a very difficult time locating redeemed certificates, even when you provide customer service reps the redemption date; confirmation number; and authorization number. It's best to save those confirmation emails when you make the redemption......otherwise, you may find yourself in the Business Extra Twilight Zone.

----I was wondering if anyone thought AA would again extent when points will expire this year. As another year has gone b with travel I would like to move these again to 2022. Delta has extended their program but have not heard anything from AA.
If they do not, is it possible to redeem an award for the miles expiring and then calll and ask to have them re-deposited? Does this reset the expire date another 2 years?
Thanks!

JJeffrey Oct 9, 2021 7:38 am


Originally Posted by PHLFlyerDL (Post 33629313)
----I was wondering if anyone thought AA would again extent when points will expire this year. As another year has gone b with travel I would like to move these again to 2022. Delta has extended their program but have not heard anything from AA.
If they do not, is it possible to redeem an award for the miles expiring and then calll and ask to have them re-deposited? Does this reset the expire date another 2 years?
Thanks!

You don't even have to call. Just go online and redeem an award (for more points than are set to expire), then immediately go find the award under Returns>Return Award, select it and click through to return. The points are redeposited and expiration date reset. Done this the past 2 years.

PHLFlyerDL Oct 9, 2021 9:09 am

Thanks this is great news... do I have to use ALL of the expire points for the date to be reset? I may want to save some for possible usage later this year.
Also, I assume when I have redeemed, I go to the menu RETRUNS, enter the search dates, and then an option appears to return them? THE FAQ mentioned that these are be return at no fee but only by calling? But that could have not been updated to the new process.
And to be clear, if I do this today, these returned points will go to 12/31/2022 not 2021.

Antarius Oct 9, 2021 9:34 am


Originally Posted by uxb (Post 33624675)
Do you have family or friends? Just have them use your BE number and you’ll have three unique travellers. It’s not that hard, folks.

Bingo.

That said, i don't understand the 5 person minimum. The revenue number should knock down a lot of sole proprietorships and random one off travelers. If 3 people meet the spend, it's actually more profitable for AA than 5.

mvoight Oct 9, 2021 9:37 am


Originally Posted by Antarius (Post 33630588)
Bingo.

That said, i don't understand the 5 person minimum. The revenue number should knock down a lot of sole proprietorships and random one off travelers. If 3 people meet the spend, it's actually more profitable for AA than 5.

I thought the new minimum was going go be 3.

Antarius Oct 9, 2021 9:42 am


Originally Posted by mvoight (Post 33630596)
I thought the new minimum was going go be 3.

Sorry, you're right. I guess 3 vs 2 for my question then!

mvoight Oct 9, 2021 12:21 pm


Originally Posted by Antarius (Post 33630601)
Sorry, you're right. I guess 3 vs 2 for my question then!

Do you ever get random people who have some how manage to enter your number?

ikwia Oct 10, 2021 10:29 am


Originally Posted by mvoight (Post 33630925)
Do you ever get random people who have some how manage to enter your number?

Were that to happen and the member not report it, they may well become the victim of AA's historically aggressive actions against those that they think are abusing their affinity programs.

aisleorwindow Oct 21, 2021 12:22 pm

Do you have to credit your flights to Aadvantage to get the Business Extraa points?

Specifically I have some flights coming up that I want to credit to Alaska, but they are on AA metal so would like to get the Business Extraa points as well if possible.

golfmad Oct 21, 2021 12:25 pm


Originally Posted by aisleorwindow (Post 33663568)
Do you have to credit your flights to Aadvantage to get the Business Extraa points?

Specifically I have some flights coming up that I want to credit to Alaska, but they are on AA metal so would like to get the Business Extraa points as well if possible.

No, you don't need to.

I routinely credit my personal points to my British Airways account but my company points to Business Extra. My company is based in the US so it qualifies for membership of the AA program.

aisleorwindow Oct 21, 2021 12:45 pm


Originally Posted by golfmad (Post 33663574)
No, you don't need to.

I routinely credit my personal points to my British Airways account but my company points to Business Extra. My company is based in the US so it qualifies for membership of the AA program.

Great news, thank you!

donotblink Oct 21, 2021 2:24 pm

Can you get business extra points for reservations booked with AA flight numbers but operated by B6?

ellinj Oct 29, 2021 3:17 pm

I have a ton of BE points that expire end of this year any word on if they are going to extend them again?

donotblink Oct 29, 2021 3:45 pm


Originally Posted by ellinj (Post 33686255)
I have a ton of BE points that expire end of this year any word on if they are going to extend them again?

order a redemption and refund it!

ellinj Oct 31, 2021 9:30 am

Can refunds be processed online or do I need to call?

ikwia Nov 1, 2021 11:57 am


Originally Posted by ellinj (Post 33690007)
Can refunds be processed online or do I need to call?

Can be done online -- very quick and easy


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