FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   American Airlines | AAdvantage (https://www.flyertalk.com/forum/american-airlines-aadvantage-733/)
-   -   Business Extra ("ExtrAA") Program (master thread) (https://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-extraa-program-master-thread.html)

bse118 May 16, 2022 9:15 am


Originally Posted by BobOscar (Post 34145646)
As long as they clear after SWUs (and who's going to be using an SWU for an 1100 mile domestic flight) I'll go ahead and get one of the upgrade certs and apply it. We'll see if it clears.

Not really the point of your post: but there's plenty of reasons why SWUs might be used on a short domestic flight: domestic segments connecting to/from a longhaul.

dc10forlife May 16, 2022 1:23 pm


Originally Posted by dc10forlife (Post 34132734)
Does anyone know if redeeming Business Extra points for miles (100 BE Points for 600 miles) will be credited as Loyalty Points or bonus miles?

For future reference, Business Extra points when converted to miles DO NOT credit as loyalty points. Instead they credit as bonus miles.

MiamiBill May 16, 2022 9:00 pm

If I booked a economy plus seat (777) and there are tons of FC seats open, but no SWU or Business Extra seats available and I waitlist BXP1 upgrade (already burned the points into a BXP1), and I am Exec Plat with 250k LP already, is this equal to waitlisting a SWU or does the SWU have more power to get upgrade than BXP1?

njvandy May 16, 2022 10:26 pm


Originally Posted by MiamiBill (Post 34256089)
If I booked a economy plus seat (777) and there are tons of FC seats open, but no SWU or Business Extra seats available and I waitlist BXP1 upgrade (already burned the points into a BXP1), and I am Exec Plat with 250k LP already, is this equal to waitlisting a SWU or does the SWU have more power to get upgrade than BXP1?

I don't have a direct answer to your question but want to note that there really isn't such thing as "already burning points into a BXP1". You can email Business Extra and ask them to refund the redemption and restore the points. I have never been denied.

MiamiBill May 17, 2022 8:01 am


Originally Posted by njvandy (Post 34256206)
I don't have a direct answer to your question but want to note that there really isn't such thing as "already burning points into a BXP1". You can email Business Extra and ask them to refund the redemption and restore the points. I have never been denied.

What I meant about "burning points" was my 2021 AA Business Extra points were about to expire so I converted them (ie burned) them into BPX1 upgrades

Antarius May 17, 2022 8:26 am


Originally Posted by MiamiBill (Post 34256089)
If I booked a economy plus seat (777) and there are tons of FC seats open, but no SWU or Business Extra seats available and I waitlist BXP1 upgrade (already burned the points into a BXP1), and I am Exec Plat with 250k LP already, is this equal to waitlisting a SWU or does the SWU have more power to get upgrade than BXP1?

BXP1s use the same fare bucket as SWUs and Miles+Copay

MiamiBill May 17, 2022 9:51 am


Originally Posted by Antarius (Post 34257218)
BXP1s use the same fare bucket as SWUs and Miles+Copay

So what is the pecking order (I am Exec Plat) of the upgrades

Are we to assume BXP1 = SWU in terms of priority and also equal to Miles + Copay??

I thought there was a more specific upgrade order based upon what method was chosen

Antarius May 17, 2022 10:39 am


Originally Posted by MiamiBill (Post 34257494)
So what is the pecking order (I am Exec Plat) of the upgrades

Are we to assume BXP1 = SWU in terms of priority and also equal to Miles + Copay??

I thought there was a more specific upgrade order based upon what method was chosen

Based on my time here, not that anyone has ever conclusively determined. The waitlist order is
  • Status level
  • Upgrade type
  • 12-month Rolling Loyalty Points

Within that Upgrade Type it is
  • C inventory (SWU, Miles+Copay, BXP)
  • Complimentary Upgrades
  • Complimentary Upgrades on Awards (if applicable i.e CK and EXP)

I do not believe that AA distinguises between the types of C upgrade. If you are next in line based on status, you should get upgraded.

Cheynewalk May 17, 2022 1:07 pm


Originally Posted by Antarius (Post 34257617)
Based on my time here, not that anyone has ever conclusively determined. The waitlist order is
  • Status level
  • Upgrade type
  • 12-month Rolling Loyalty Points

Within that Upgrade Type it is
  • C inventory (SWU, Miles+Copay, BXP)
  • Complimentary Upgrades
  • Complimentary Upgrades on Awards (if applicable i.e CK and EXP)

I do not believe that AA distinguises between the types of C upgrade. If you are next in line based on status, you should get upgraded.

Last month, someone in the Admiral's Club showed me the screen on her computer showing the upgrade list and said my Miles+Copay upgrade requests were on the upgrade list as "MPG" and explained that any SWUs would be on the list as "VIP" - all within the same status tier (I think it would be "MPG2" or "VIP2" etc.). Assuming I remember/understood correctly, I would love to know if there is a rank order between MPG and SWU, if BXP would be one of those or yet a third code, and how any ties are broken. It seems AA does "distinguish" in the sense they use different codes for the upgrade list, but is it correct that MPG and VIP upgrades are ranked exactly equal within status tiers and the tiebreaker for which order they are in is rolling LPs? Like you, that is what I have understood from my time on FT.

VFR May 17, 2022 4:47 pm

Check out the PALL list thread -- the wiki has a good overview of the order used. It does not currently show MLG# as an upgrade priority. I'll fix the wiki.

For some reason, I was under the impression that BXP upgrades can't go to the gate, or otherwise are lower priority than complimentary upgrades.

_kurt May 18, 2022 8:59 am


Originally Posted by VFR (Post 34258674)
Check out the PALL list thread -- the wiki has a good overview of the order used.

That thread is a good resource for processing on the day of departure / while under airport control. It does seem things may have changed recently, either when complimentary upgrades were introduced or when the automated T-40 processing started.

For automated processing before the day of departure, AFAIK the three C-bucket upgrades still have equal priority. I don’t think we have any data points that anything has changed.

asf-07 May 25, 2022 8:41 am

Has anyone had luck (or even tried) to get AA to ticket a BE award and have a regular mileage award in the same PNR? Looking to fly to a destination where AA doesn't fly, there is availability from AAA - BBB via BE, then I can book a partner award using AA miles from BBB-CCC, and I'm trying to figure out if there's a way to get these in the same PNR.

Explore May 27, 2022 6:53 pm

A couple of questions:
  • Can BE credit be claimed for 001 tickets issued by a travel agency? Is that done after you fly?
  • Where on the website do you add travelers to your BE account? Can you add pretty much anyone you claim to be an employee, and can you do it after they fly?
Thanks....

njvandy May 27, 2022 7:20 pm


Originally Posted by Explore (Post 34286462)
A couple of questions:
  • Can BE credit be claimed for 001 tickets issued by a travel agency? Is that done after you fly?
  • Where on the website do you add travelers to your BE account? Can you add pretty much anyone you claim to be an employee, and can you do it after they fly?
Thanks....

I have never added a traveler to my BE account. I just add the BE number when I make the reservation. Have never had issues getting credit for any employees.

Explore May 27, 2022 9:07 pm


Originally Posted by njvandy (Post 34286510)
I have never added a traveler to my BE account. I just add the BE number when I make the reservation. Have never had issues getting credit for any employees.

OK...but I thought you had to designate at least three travelers under the new BE program. Rather than designating them, do you just buy tickets for them? If you do designate at the website, where do you do this?

And if you fail to include the BE number at booking, can you claim credit after they fly?

A final question....is the dollar expenditure assigned to the day of booking, or the day of flight?

Thanks....

_kurt May 30, 2022 9:01 am


Originally Posted by Explore (Post 34286653)
OK...but I thought you had to designate at least three travelers under the new BE program. Rather than designating them, do you just buy tickets for them? If you do designate at the website, where do you do this?

And if you fail to include the BE number at booking, can you claim credit after they fly?

A final question....is the dollar expenditure assigned to the day of booking, or the day of flight?

Thanks....

You need three active travelers, meaning three people who have actually flown and credited to your account. Even if there were a way to designate travelers (I believe you can only designate Travel Managers), it wouldn’t help for the new requirement.

You can claim credit retroactively by filling out the “Flight Credit Request” form.

Revenue is credited to BE shortly after the flight just like AAdvantage miles are.

KDCAflyer May 30, 2022 6:26 pm

How long do missing credit requests usually take to post? Is it the full 3-4 weeks stated on the form?

Markie Jun 11, 2022 2:59 pm

If you have a FoundersCard and are (or wish to be) a BusinessExtra member, there is a promo going on at the moment.
The double points promo for existing BusinessExtra member backdates automatically to 11 April 22.
New members of BusinessExtra using the promo code get 650 bonus points which equals a one-cabin, domestic upgrade.
Read below carefully to ensure you quote correct codes.

https://cimg6.ibsrv.net/gimg/www.fly...38b79695f1.jpg

ymx Jun 11, 2022 4:01 pm


Originally Posted by Markie (Post 34327466)
The double points promo for existing BusinessExtra member backdates automatically to 11 April 22.

I think the backdating was a glitch. Ours were backdated and then clawed back a day or two later.

Markie Jun 12, 2022 6:29 am


Originally Posted by ymx (Post 34327570)
I think the backdating was a glitch. Ours were backdated and then clawed back a day or two later.

That would be annoying. I will keep an eye out.

Jonesdds Jun 12, 2022 9:49 am

Few questions
 
I’m still not clear after reading the wiki and even speaking to customer service about a few things. Customer service themselves seem to not know accurately the rules as well.

At the end of 2021 I have a lot of points expiring. I redeemed 6 BXP1 certs but I’ve found no real good use so far to use them. So at this point I’ve used them on some shorter haul flights but I’m only getting a couple hundred dollars each if that, otherwise they’ll expire.

My understanding is that if I cancel the flights the BXP1 certs can be turned back into points. Could I have not even used them but just turned them back into points? And what would be the expiration date for each scenario? Reading the wiki it seems it was unnecessary to use on a ticket first.

I’m also unclear about the new eligibility rules. I was told that starting Jan 1 2023 for existing customers that I’d have to spend $5000 for the year and have had all three employees fly on a revenue ticket I paid for before I can redeem. But why doesn’t any of my activity in 2021 count? I’d thought it was a rolling 12 month period at least for spending?

Markie Jun 12, 2022 9:53 am


Originally Posted by Jonesdds (Post 34329160)

My understanding is that if I cancel the flights the BXP1 certs can be turned back into points. Could I have not even used them but just turned them back into points? And what would be the expiration date for each scenario? Reading the wiki it seems it was unnecessary to use on a ticket first.

If you have applied them to tickets and then cancelled the tickets you need to contact Account Services to have the certificates reinstated (i.e. unattached from the flights) and then online you can cancel them for the points to be recredited.

Jonesdds Jun 12, 2022 10:00 am


Originally Posted by Markie (Post 34329169)
If you have applied them to tickets and then cancelled the tickets you need to contact Account Services to have the certificates reinstated (i.e. unattached from the flights) and then online you can cancel them for the points to be recredited.

And so then what is the new expiration date? Is the new date just as if they were just earned? And would reinstating them as points also had the same affect on the expiration date of those points.

jpasiczn Jun 14, 2022 1:11 pm

Have had 0 luck being able to request upgrades through the BE website. Every PRN i put in comes back as not found, even though booked straight through AA website. Very frustrating!!! It's absolutely worthless and then an hour+ wait on the phoneline.

Any tips?

jcatman Jun 14, 2022 1:48 pm


Originally Posted by jpasiczn (Post 34335755)
Have had 0 luck being able to request upgrades through the BE website. Every PRN i put in comes back as not found, even though booked straight through AA website. Very frustrating!!! It's absolutely worthless and then an hour+ wait on the phoneline.

Any tips?

I believe you go to business.aa.com. At the bottom of the graphic underneath the headline "Doing business with American Airlines just got easier", click on "View Itinerary". On the next screen, enter your information and your itinerary should pop up.

BobOscar Jun 14, 2022 3:07 pm


Originally Posted by Markie (Post 34329169)
If you have applied them to tickets and then cancelled the tickets you need to contact Account Services to have the certificates reinstated (i.e. unattached from the flights) and then online you can cancel them for the points to be recredited.

What if your BXP-1 has been applied to a ticket but the upgrade is waitlisted and does not clear? Does it go back into your account automatically?

JJeffrey Jun 14, 2022 5:39 pm


Originally Posted by BobOscar (Post 34336097)
What if your BXP-1 has been applied to a ticket but the upgrade is waitlisted and does not clear? Does it go back into your account automatically?

Yes and no. If the upgrade doesn't clear the authorization numbers are never used and the upgrade remains valid/unused; Just go online or call sometime in the future when you're ready to use it again.

BobOscar Jun 14, 2022 7:21 pm

So I looked at flights way off in November between LAS-CLT CLT-LAS and all of the nonstops have 0 availability in the C category..huh? One of the nonstops has 20 F seats, all available. It doesn't seem that the BXP-1 upgrades are very usable.. I will not attempt to use one again where AA says it can only be waitlisted...

MiamiBill Jun 14, 2022 8:22 pm

I have had ZERO luck with BXP1 upgrades so far in 2022 and even called an agent for flights out to September. There was some spotty availability, but not on the flights I wanted.

Markie Jun 15, 2022 9:00 am


Originally Posted by Jonesdds (Post 34329184)
And so then what is the new expiration date? Is the new date just as if they were just earned? And would reinstating them as points also had the same affect on the expiration date of those points.

The certificates retain their original expiry but you can redeposit the points and claim new certificates to extend the date.
This, pre- COVID was a chargeable activity - recrediting points - so you need to watch if this fee comes back.

jpasiczn Jun 15, 2022 9:26 am

https://cimg8.ibsrv.net/gimg/www.fly...34c5dda0e0.png
Every PRN even though booked through AA website and entering my name exactly as it shows up on reservation

Minos Jun 18, 2022 6:09 pm

Day Pass
 
Just redemmed 300 points for an Admiral Club Day Pass. In the past, these used to be snail-mailed.
Where do I now find the Admiral Club Day Pass information to enter the lounge?
Is in the phone apps somewhere?
Minos

24.05.2004 Jun 19, 2022 2:19 pm

The day pass should show in "Wallet" in the app -- at least that is where mine lives.

lightbulbs Jun 20, 2022 12:36 pm


Originally Posted by jpasiczn (Post 34338235)
https://cimg8.ibsrv.net/gimg/www.fly...34c5dda0e0.png
Every PRN even though booked through AA website and entering my name exactly as it shows up on reservation

it was doing that for me too and then one day it worked when I entered things case sensitive. Hope that helps…

OneWorldSapphire Jun 20, 2022 12:57 pm

EDIT: Sorry, forgot to tag the OP, but this was about the website error message...

It can also produce this result if there are more than one pax on the PNR. If that's the case you need to call to have the record split in order to process an upgrade online. The online process cannot handle a PNR with more than one pax.

AB Dada Jun 22, 2022 6:55 am

New to Business Extra. Signed up for it in October 2021, was approved, but never realized I had to add my Business Extra number to bookings, which I am doing going forward.

I read on the website that I can request credit for flights going back up to a year, so I used the "missing flight" form on the BE website to try a flight from 10/08/21.

I received a response on that flight within a day or two. The flight was denied any points.

Disq. Reason: Ineligible for Base Points

Rejected: Coupon disqualified

Details about the flight:

Method: Fare

Business (J)


Round trip

Anyone know what I may have done wrong?

asf-07 Jun 29, 2022 11:54 am


Originally Posted by AB Dada (Post 34358547)
New to Business Extra. Signed up for it in October 2021, was approved, but never realized I had to add my Business Extra number to bookings, which I am doing going forward.

I read on the website that I can request credit for flights going back up to a year, so I used the "missing flight" form on the BE website to try a flight from 10/08/21.

I received a response on that flight within a day or two. The flight was denied any points.

Disq. Reason: Ineligible for Base Points

Rejected: Coupon disqualified

Details about the flight:

Method: Fare

Business (J)


Round trip

Anyone know what I may have done wrong?


Was it a corporate booking? Those generally don't qualify as they are discounted fare.

mvoight Jun 29, 2022 12:05 pm


Originally Posted by AB Dada (Post 34358547)
New to Business Extra. Signed up for it in October 2021, was approved, but never realized I had to add my Business Extra number to bookings, which I am doing going forward.

I read on the website that I can request credit for flights going back up to a year, so I used the "missing flight" form on the BE website to try a flight from 10/08/21.

I received a response on that flight within a day or two. The flight was denied any points.

Disq. Reason: Ineligible for Base Points

Rejected: Coupon disqualified

Details about the flight:

Method: Fare

Business (J)


Round trip

Anyone know what I may have done wrong?

Did you use a discount offer of some kind?

onfo Jul 1, 2022 1:27 pm

I've mostly used my points for upgrades, but I just redeemed 5,000 points for a US domestic roundtrip flight that would have cost $732, and it was super easy to use their website. Personally, I consider that incredible value when it would have cost 81K redeemable miles. I was torn between the Y ticket for 5K and the F ticket for 8K but ultimately went with the Y to save the points for a year admiral pass or perhaps just ~19,000 redeemables. What are others using BE points for these days?

platbrownguy Jul 2, 2022 4:44 am


Originally Posted by onfo (Post 34387888)
I've mostly used my points for upgrades, but I just redeemed 5,000 points for a US domestic roundtrip flight that would have cost $732, and it was super easy to use their website. Personally, I consider that incredible value when it would have cost 81K redeemable miles. I was torn between the Y ticket for 5K and the F ticket for 8K but ultimately went with the Y to save the points for a year admiral pass or perhaps just ~19,000 redeemables. What are others using BE points for these days?

I'm back to using BXP1s for J to F on Flagship Transcons. I had done the annual AC membership but it's a much lower value than BXP1s. I value the 650-point BXP1s at about $200 (the most I would pay for J to F without FFD -- sadly I'm flying out of BOS rather than JFK on this these days), whereas the AC is 3300 vs. a $450 credit card fee. I think if you don't have a use for BXP1s, the flights and even AC membership are reasonable uses.


All times are GMT -6. The time now is 1:54 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.