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I submitted a whole chunk of missing flights - mostly BA as noted before.
A good chunk of them have posted now so it is possible that AA has again got information from BA. https://cimg3.ibsrv.net/gimg/www.fly...5936b3ecab.jpg |
I keep having one of my BE flights (for a team member, not myself) get rejected.
She flew Domestic F STL to ORD, F ORD to LHR on BA A380, Euro J on LHR to ZRH. Same booking classes and route on the way back. She’s flown this a few times and it has always credited. This time BE is not crediting it. Could it possibly be that she used her BA number instead of her AA number? She definitely has the Business Extra number attached to the flight, as I booked it. I am also positive I put it on her AA account. Just trying to think what might cause them to reject it and this is the only possible issue I can think of - but I don’t even know if her using her AA account is required as long as the proper BE number is on the reservation? |
Originally Posted by wutlol
(Post 35409585)
I keep having one of my BE flights (for a team member, not myself) get rejected.
She flew Domestic F STL to ORD, F ORD to LHR on BA A380, Euro J on LHR to ZRH. Same booking classes and route on the way back. She’s flown this a few times and it has always credited. This time BE is not crediting it. Could it possibly be that she used her BA number instead of her AA number? She definitely has the Business Extra number attached to the flight, as I booked it. I am also positive I put it on her AA account. Just trying to think what might cause them to reject it and this is the only possible issue I can think of - but I don’t even know if her using her AA account is required as long as the proper BE number is on the reservation? Did you submit a retro request? Once they process it they usually supply a reason for rejection. |
Originally Posted by Markie
(Post 35409625)
I always credit miles to BA and usually get BusinessExtra credit on AA flights - booked with AA flight numbers - within the month. BA has been a problem for several months.
Did you submit a retro request? Once they process it they usually supply a reason for rejection. |
Is it possible to use a BXP1 to upgrade from A321T J to F? The business.aa.com website says I'm already in the highest class of service on the TCON leg.
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Originally Posted by KDCAflyer
(Post 35440944)
Is it possible to use a BXP1 to upgrade from A321T J to F? The business.aa.com website says I'm already in the highest class of service on the TCON leg.
While I appreciate that Business Extra tried to automate some of the award and upgrade booking stuff online, IME when it comes to booking awards or confirming upgrades the BE site is worthless more times than not. Just give Meeting Services a call to grab the upgrade. |
I used a BXP1 to upgrade an ORD- SFO flight and now there's been a pretty big schedule change. If I want to change flights, does there have to be C space open or will the agent move me to a flight that works....within reason? Also, do I have to call BE or can a regular agent take care of the change?
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Originally Posted by JJeffrey
(Post 35441041)
Yes, shouldn't be a problem.
While I appreciate that Business Extra tried to automate some of the award and upgrade booking stuff online, IME when it comes to booking awards or confirming upgrades the BE site is worthless more times than not. Just give Meeting Services a call to grab the upgrade. |
Bus extra number on booked BA flights
I follow the instructions, sort of, as I don’t see what’s in the wiki. But I get to a place to add it, add it and get message below. I’ve entered the number before, in my account, and it applied to future bookings. This was 3 years or so ago, maybe 4. What’s the issue?
This was after logging in and entering booking and going to manage my booking…. https://cimg5.ibsrv.net/gimg/www.fly...097777bbc.jpeg |
Originally Posted by Jonesdds
(Post 35482145)
I follow the instructions, sort of, as I don’t see what’s in the wiki. But I get to a place to add it, add it and get message below. I’ve entered the number before, in my account, and it applied to future bookings. This was 3 years or so ago, maybe 4. What’s the issue?
This was after logging in and entering booking and going to manage my booking…. |
Originally Posted by golfmad
(Post 35482152)
That's how I add my Business Extra number to BA bookings although I haven't added one for the last few weeks. My guess is that you've encountered the wonders of BA's crumbling IT. I would suggest you call BA or contact them on the Chat function or Twitter (X) and they should be able to add it for you together with a BA booking reference.
so I’m clear, it’s a BA issued RT with one outbound(LHR to LAX) on AA metal, rest on BA. Planning to credit outbound two segments to AA and then inbound in April to BA as I’m working on BA status after my new year starts(after the outbound). Assume there is no issue doing this and adding my bus extra number to all flights? |
Originally Posted by Jonesdds
(Post 35482182)
so I’m clear, it’s a BA issued RT with one outbound(LHR to LAX) on AA metal, rest on BA. Planning to credit outbound two segments to AA and then inbound in April to BA as I’m working on BA status after my new year starts(after the outbound). Assume there is no issue doing this and adding my bus extra number to all flights?
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Tried BA.com chat this am to add BE number and this was the response.
I have checked this for you with my team. As per the information received, the business extra program is with American Airlines and you need to speak with them in regards with this to update. I have verified and checked this with my team. twice. We do not have any special place to add the number. We can only add the frequent flyer number. As suggested by the team, I tried to update the same number there however, it says invalid number. I am really sorry however, just to let you know that I tried and I am sharing the correct information for you. I really want to help you. Also tried calling BA and just got a ..we are too busy call back later message for both existing bookings and other questions. Will have to try again or do on the back end. If any one has any other ideas, I am all ears |
PS Went back to the manage my booking site again after the call. There is a blue bar that appears with along the bottom of the screen when the booking is displayed with more options on it and I found the Add On Business or Business Extra to your booking and was able to do it on two separate bookings.
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I am on an almost empty flight , I’m considering removing my BXP1 certificate as at a minimum I’ll have a hole row of coach seats to myself and likely I’ll get a complimentary upgrade anyway.
Can I remove a BXP1 upgrade online or should I call in? I didn’t see an option and I want to make sure it’s still useable for future use. I assume the system will revert back to auto requesting the upgrade for status members even if a bxp1 is removed ? thanks! |
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