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Domestic Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"

Domestic Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"

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Old Apr 6, 19, 12:55 am   -   Wikipost
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"Domestic" Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"
"AA Domestic" here includes Canada, Hawaii, Puerto Rico, U.S. Virgin Islands and the Caribbean

N.B. Different than "standby"; see link.

NOTE CHANGED POLICY: June 2018 - E class availability is not (or no longer) definitive on whether SDFC may happen. "Other" aspects may be taken in to consideration. Seems few other changes but it is now clear that passengers in domestic premium cabins can SDFC at no charge. More here: Guide: New SDFC / Same Day Flight Change Restrictions 8 Jun 2018

NOTE CHANGED POLICY: As of 15 January 2016 the SDFC option will be limited to alternate flights only if they follow the same origin, destination, and also SAME CONNECTION POINT. Other rules seem to be unchanged as far as available 24-hours before, no charge to EXP, no co-terminals allowed, and slight overlap to calendar date limitation for late night may be possible. Domestic segments that are part of a domestic and international itinerary are generally not eligible.

NOTE 1 re upgrades: To effectively use SDFC you must call to downgrade first. If you SDFC successfully then, you may request an upgrade on your new flight.

NOTE 2 re Upgrades. On SDFC, for e500 or EXP UDU the original upgrade request time stamp remains on the upgrade request; with SWU, you will get a new time of request time stamp. (It's useful not to check in for ~10 minutes after you SDFC or you may find yourself in a pickle with upgrade requests.)

NOTE 3 re PreCheck / KTN: For an unknown reason, going on to SDFC will delete or eliminate your Known Traveler number for the record, so your PreCheck will likely not be granted. You'll have to call or have the ticket counter restore your KTN. (According to reports in May 2018, this does not seem to be a pervasive issue any longer).

N.B. This thread relates to AA "domestic" changes only, for international same day changes see this thread.


Link to American Airlines' current policy on Same Day Flight Change and detailed Terms and Conditions

Link AA FAQ - Same Day Flight Change

Link to archived posts made before the recent changes

The price to confirm same day flight change is now $75* (free for EXPs and others as shown in "Complimentary..." below as of 1 Jan 2015):
http://www.aa.com/aa/pubcontent/en_U...eDayTravel.jsp
Change and Standby Options (Link)
Same-Day Flight Changes

Did you know you can change your domestic flight† and get a confirmed seat for a $75 (non-refundable) charge? The option is available on all fares in the Main Cabin. For $75 you can confirm a seat on a different flight as long as the alternate flight:

1. Has the same origin AND destination
2. Is the same calendar day of departure
3. Has eligible seats available ("E" fare inventory for all fares)

We continue to offer the same-day stand by option for an earlier or later domestic flight for select customers at no charge. See above link for list of select customers.

We now have four convenient options to make same-day flight changes:

1. Online: Beginning 24 hours prior to departure, you can request a same-day flight change on aa.com through the check-in window. Just select each passenger who is requesting a flight change and pay the non-refundable $75 per passenger charge.

2. Over the Phone: Beginning 24 hours prior to departure, you can call Reservations and our agents will provide information for available flights departing on the same day as your original flight. The non-refundable $75 charge can be paid over the phone via credit card.

Once you arrive at the airport, you can check in for your new flight at Curbside Check-In, Self-Service Check-In, or our ticket counter.

3. At a Check-In Kiosk: Beginning 12 hours prior to departure, the Self-Service Check-In machines will provide a list of available flights for the same day as your original flight. Just choose the flight, pay the non-refundable $75 charge, and complete the check-in process. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

4. At the Ticket Counter: Beginning 24 hours prior to departure, our agents can provide a list of available flights for the same day as your original flight. Just choose the flight and pay the non-refundable $75 charge. You will receive a boarding pass for your newly confirmed flight and a receipt for the charge.

Same-day flight changes are subject to Terms and Conditions.

Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle® and AmericanConnection®.

*Note: 1.Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.



Complimentary confirmed flight change (Link)

Get a complimentary same-day confirmed flight change with:
  • Unrestricted Economy Class (Y fare), Business or First Class tickets
  • American Airlines AAdvantage® Executive Platinum status and companions in same record
  • AirPass® membership
  • First and Business Class award tickets
  • MileSAAver® & AAnytime® award tickets
  • Choice Plus fares

Tips

Originally Posted by ThreeJulietTango View Post
...If the original flight leaves between 8 PM and midnight, you can SDFC to flights leaving from midnight to 2 AM on the following calendar day (but still the same night) and vice versa. This was revised around the same time that the routing/coterminal restrictions were added in July.

Keep in mind that reservations and airport agents may be looking at slightly different references...
Passengers traveling on unrestricted Y fares and AAdvantage AAnytime travel awards have the flexibility to change flight arrangements at no charge. Passengers traveling on AAdvantage MileSAAver awards continue to have the flexibility to change the date/time of their flights at no charge, provided award seats are available on the desired flight. If award seats are not available on the desired flight, you may obtain a confirmed seat on the same day by paying the $75 charge.

Customers who purchased a Choice Plus fare have the flexibility to change one flight at no charge, provided seats are available on the desired flight.
Looking for more information? Please see our Frequently Asked Questions.

†Available for flights in the U.S., Puerto Rico, U.S. Virgin Islands, Canada and the Caribbean on American Airlines, American Eagle and American Connection®.

* Same-day flight change charges are non-refundable. Same-day standby charges are automatically refunded if you are not accommodated on the standby flight.

. . . N.B. Inventory must be available in "E" bucket for Confirmed Flight Change to be offered; even then it still may not be available due to "Other" considerations.

Link to AA Same Day Confirmed Flight a Change Terms and Conditions

Link to aa.com Same Day Flight Change policy

Link to aa.com Same Day Travel Changes / SDFC and Standby FAQ

Archive of previous terms and conditions: http://web.archive.org/web/201405221...mers/sd-tc.jsp


Nuances and Loose Rules

Now for the hard part: figuring out where the flexibility is in the rules. This list is compiled from the responses to people saying "Can I do X?" where X is something that is not clearly permitted by the rules. One's likelihood of success here depends a bit on the method used for the SDC. (Note: this is a work in progress and your contributions/corrections are appreciated!)

For each item, the following codes apply:
Y = possible using any method
A = possible using an agent (phone/counter), perhaps having to HUACA
A* = mixed reports of success with an agent (phone/counter)
N* = possible only if you find a very accommodating agent
N = little or no reported success.
  • Violating various non-routing fare rules (day/time, minimum stay, etc.): A* (see post 1020)
  • Change to flight with no E fares available (day/time, minimum stay, etc.): A* (see [http://www.flyertalk.com/forum/25099215-post1111.html"]post 1111)
  • Change routing with E avails but keep same number of connections, i.e BOS-ORD-LAX to BOS-DFW-LAX ??
  • Change destination to an entirely different place: N
  • Change destination to a co-terminal (e.g. LGA -> JFK): A* (see post 1081, post 1114 & this blog post )
  • Change destination to ultra-close airport non-coterminal airport (e.g. JFK-> LGA): ??
  • Change itinerary at the beginning to include illegal layovers (> 4 hours): A (1 of 1 getting an EP phone agent to create 8+ hr layover)
  • Change itinerary at the layover point (using kiosk, app, or agent) to create an otherwise illegal layover: ??
  • Change itinerary at the beginning to add a layover point not permitted by the routing rules: ??
  • Change itinerary at a layover point to add another layover not permitted (either in terms of number of segments or routing rules) by the routing rules: ??
  • Change to a flight exactly 24 hours before or after the original flight: ??
  • Change to a flight exactly 24 hours before the original flight, if the previous day's flight has been delayed: Y (based on one report)
  • Combining separately-fared segments to do SDC (e.g. XXX-YYY+YYY-ZZZ -> XXX-ZZZ): ??
  • Change AA-codeshare, non-AA-metal segment to AA metal: ??
  • Change from AA metal to AA-codeshare, non-AA-metal segment: ??
  • Change from AA-codeshare, non-AA-metal segment to a different AA-codeshare, non-AA-metal segment: ??
  • Change on a non-AA ticketed segment: A* (see post 1017 & post 1018)
  • Change from an upgraded flight into Y on the new flight: A
  • Change from a CPU-upgraded flight and get confirmed into available space on the new flight: ??
  • Change from an instrument-upgraded flight and get confirmed into available space on the new flight: ??
  • Non-elite on different PNR benefiting from EXP's waived-fee SDC: ??
  • SDFC on an award: ??

ARCHIVE of AA FAQ and previous detail of SDFC:
Wayback Machine, 5 captures, 22 Jan 14 - 10 Apr 15
Link

Same-Day Flight Change Terms and Conditions
  • Same-Day Flight Change is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection® carriers
    • Same-Day Flight Change will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld® elite status membership, purchased fare class, ticketing status and purchase history
      • Same-Day Flight Change is subject to availability of eligible inventory
        • Same-Day Flight Change is non-transferable
          • Passengers who purchase Same-Day Flight Change and are unable to use it due to an involuntary routing change, flight cancellation, or missed connection due to a late incoming flight are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf.
            • Passengers who are late for a flight for reasons other than those listed above are not eligible for a refund of the Same-Day Flight Change
              • Passengers that have purchased a Same-Day Flight Change will not receive a refund if the price decreases, nor incur a charge if the price increases
                • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Flight Change.
                  • Refunds of Same-Day Flight Change will be made to the original form of payment
                    • Purchases made in cash will be refunded via check
                      • Refund requests must be received within 365 days of the original Same-Day Flight Change purchase
                        • Same-Day Flight Change reservations are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
                          • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Flight Change at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
                            • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
                              • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Flight Change at aa.com/refunds


Same-Day Standby Terms and Conditions
  • Same-Day Standby is only available on flights operated and marketed by American Airlines, or marketed by American Airlines and operated by American Eagle or American Connection® carriers
    • AAdvantage regular members and non-members may only use Same-Day Standby if Same-Day Flight Change is not available
      • Same-Day Standby will be offered to eligible passengers beginning 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or oneworld® elite status membership, purchased fare class, ticketing status, origin and destination, and purchase history
        • AAdvantage regular members and non-members using Same-Day Standby may only stand by for an earlier flight with the same routing on the day of travel
          • Same-Day Standby is subject to availability of eligible inventory
            • Same-Day Standby is non-transferable
              • Passengers who purchase Same-Day Standby and are unable to use it due to lack of available inventory, cancellation of standby flight, or involuntary routing change are eligible for a refund. The refund will be automatically initiated by American Airlines on the passenger's behalf once the passenger completes travel on their ticketed itinerary.
                • Passengers that have purchased a Same-Day Standby will not receive a refund if the price decreases, nor incur a charge if the price increases
                  • Any refund request will be fully refunded, or denied. There will be no partial refunds of a Same-Day Standby.
                    • Refunds of Same-Day Standby will be made to the original form of payment
                      • Purchases made in cash will be refunded via check
                        • Refund requests must be received within 365 days of the original Same-Day Standby purchase
                          • Same-Day Standby requests are subject to cancellation unless passengers have checked in and obtained a boarding pass within the check-in window. Passengers must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain their reservations.
                            • American Airlines expressly reserves the right in its absolute discretion to discontinue Same-Day Standby at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
                              • American Airlines reserves the right to remove any passenger for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such passengers will not be entitled to a refund.
                                • American Airlines reserves the right to move any passenger from any seat for operational or security reasons. This includes passengers who do not meet exit row eligibility requirements. If a passenger is involuntarily moved to a different flight for such reasons, the passenger may request a refund of the Same-Day Standby at aa.com/refunds
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Old Jul 11, 18, 2:17 pm
  #781  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles
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Originally Posted by qasr View Post
Should be able to standby no prob right?
The rules (link in the wikipost) say only between London and new York. Perhaps you'll get lucky.
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Old Jul 18, 18, 10:01 am
  #782  
 
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Ever since the rule changes, I can't seem to ever change my flights for a confirmed seat........only standby. So annoying for business travelers who have plans change.
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Old Jul 20, 18, 11:26 pm
  #783  
 
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I booked AA transcon first class (9:30pm departure) using Etihad miles. But earlier flights are now showing availability in the first class in the same route.

In this situation, can I still use SDC to change to an earlier flight in the same day in the same route? I believe the rule says SDC only applies to flights marketed and operated by AA, but it doesn't say it must be ticketed by AA. So I am just curious if SDC applies to my booking, which was booked using Etihad miles, but flight is still operated and marketed by AA.

or better yet, since the origin and destination are the same, can i just call them now to make change (i believe in this case, the ticket must be issued by AA, but it doesn't hurt to ask here just to be sure)....
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Old Jul 21, 18, 2:12 am
  #784  
 
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I have an award ticket for two from DFW-OAK using my companion's IB avios, and added my AA Gold number.

Given E is available, how's my odd for SDC / standby to an earlier flight to SFO at T-24, and at the airport (should I even bother showing up early)?
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Old Jul 21, 18, 5:06 am
  #785  
 
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Originally Posted by AANYC1981 View Post
Ever since the rule changes, I can't seem to ever change my flights for a confirmed seat........only standby. So annoying for business travelers who have plans change.
For me it’s been the opposite. Much easier to get confirmed SDFC. This is on D and I fares. My non-scientific (and likely inaccurate) analysis seems to indicate that if AA is willing to sell a seat in the cabin on the flight they will allow me to SDFC.
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Old Aug 1, 18, 12:39 pm
  #786  
 
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Has anyone had luck using a BusinessExtra upgrade on an I Fare to A fare on JFK-LAX transcon and then do a same change to a later flight? I'm currently on the 7am flight and would love to use up an upgrade certificate and then switch to a later flight that same day. I'm AA EXP if that helps at all. Thanks for any tips!
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Old Aug 10, 18, 9:54 am
  #787  
 
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Posted in the newbie thread about this, but i figured this is a good spot as well.

Exec. Plat, flight from LAX to DFW today at 3:50pm, plans changed and wanted to get one one of the multiple earlier flights. Previously (at least a few months ago) it was no problem getting confirmed seats on an earlier flight. I checked to make sure, and there were at least 7 other flights before, each LAX to DFW, each with almost half the seats open. Checked on ExpertFlyer and saw that all of the flights had "at least 7 E fare seats open."

Called in to request a same day flight change and was told there were no confirmed seats available, only standby. I didnt really understand why, since there were clearly hundreds of open seats, so I asked the AAdvantage person I called, who informed me that "it is not based on seat availability." I asked if she could tell me what it is based on, so in the future I could book what I needed to in order to get confirmed same day flight changes. Was told "there is no set list of criteria, the system tells us if there are seats available and if there is, you get one. There are hundreds and hundreds of criteria and factors." When I asked further if i could get the list of criteria or factors they said "there is no list, it is all handled by our Revenue Management department and they do not talk to passengers and do not share any information with other departments."

So in the end it seems like there is no way to actually contact someone or find out what exactly are the rules for a confirmed sdfc?
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Old Aug 10, 18, 10:18 am
  #788  
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Originally Posted by MoofuJJ View Post
Posted in the newbie thread about this, but i figured this is a good spot as well.

Exec. Plat, flight from LAX to DFW today at 3:50pm, plans changed and wanted to get one one of the multiple earlier flights. Previously (at least a few months ago) it was no problem getting confirmed seats on an earlier flight. I checked to make sure, and there were at least 7 other flights before, each LAX to DFW, each with almost half the seats open. Checked on ExpertFlyer and saw that all of the flights had "at least 7 E fare seats open."

Called in to request a same day flight change and was told there were no confirmed seats available, only standby. I didnt really understand why, since there were clearly hundreds of open seats, so I asked the AAdvantage person I called, who informed me that "it is not based on seat availability." I asked if she could tell me what it is based on, so in the future I could book what I needed to in order to get confirmed same day flight changes. Was told "there is no set list of criteria, the system tells us if there are seats available and if there is, you get one. There are hundreds and hundreds of criteria and factors." When I asked further if i could get the list of criteria or factors they said "there is no list, it is all handled by our Revenue Management department and they do not talk to passengers and do not share any information with other departments."

So in the end it seems like there is no way to actually contact someone or find out what exactly are the rules for a confirmed sdfc?
Guide: New SDFC / Same Day Flight Change Restrictions 8 Jun 2018



Last edited by JonNYC; Aug 10, 18 at 10:34 am
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Old Aug 15, 18, 12:51 am
  #789  
 
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Need some quick advice if possible;

Coming back on a Sunday, are my chances of SDFC better or worse in discounted business class vs. coach. Price difference is only $30 but if it's less likely to get SDFC, I'd like to know.

Is it basically whether I class is still available?
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Old Aug 15, 18, 6:00 am
  #790  
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Originally Posted by beachfan View Post
Need some quick advice if possible;

Coming back on a Sunday, are my chances of SDFC better or worse in discounted business class vs. coach. Price difference is only $30 but if it's less likely to get SDFC, I'd like to know.

Is it basically whether I class is still available?
Hard to say given business is more likely to be booked full (i.e. upgrades) than coach, but if there is availability in both cabins rules favor business class slightly over coach. Is the flight you are looking to book a nonstop flight with multiple frequencies? I think this is key for SDFC on AA.
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Old Aug 15, 18, 9:26 am
  #791  
 
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Originally Posted by golfingboy View Post
Hard to say given business is more likely to be booked full (i.e. upgrades) than coach, but if there is availability in both cabins rules favor business class slightly over coach. Is the flight you are looking to book a nonstop flight with multiple frequencies? I think this is key for SDFC on AA.
my bad, I should have mentioned it’s LAS-LAX, so nonstop with several flights but seems to be a busy weekend in Vegas (10/21). Am I correct in that I can't do SDFC and go from Business to Coach? Going standby isn't appealing.




Last edited by beachfan; Aug 15, 18 at 10:19 am
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Old Aug 15, 18, 2:25 pm
  #792  
 
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I did this by calling EXP line.....she downgraded me and then did the flight change and then the new upgrade came thru a couple hours later......this was earlier this year though.
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Old Aug 15, 18, 2:26 pm
  #793  
 
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Old Aug 15, 18, 2:36 pm
  #794  
 
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Originally Posted by AANYC1981 View Post

I did this by calling EXP line.....she downgraded me and then did the flight change and then the new upgrade came thru a couple hours later......this was earlier this year though.
this isn’t an upgrade, the fare for first in the evening was less than coach in the afternoon. But since I really want to leave in the afternoon and it’s a very short flight, I will probably cancel ( it’s within 24 hours ) and rebook in coach in the afternoon (and pay $30 more). I was hoping someone would say “it’s very likely to work”, but that seems like wishful thinking.
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Old Aug 15, 18, 4:38 pm
  #795  
 
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My experience has been since the recent changes that SDFC for domestic business / “first” fares only requires an available seat, not a specific fare code. I have frequently over the past few months been able to SDFC into the last available seat in the F cabin, and I can’t imagine that it would be sold as a discounted fare at last minute but that is only supposition on my part. For me, personally, this has made buying (discounted) J fares even more advantageous than it was prior to the SDFC changes but YMMV as who knows if different routes are treated differently.
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