Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Feb 25, 2017, 9:23 pm
#3511
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,310
AA 5 767-300 DFW - HNL LAA "Champagne" (from Italy), water, OJ,
The tray was proffered to the man in front. He fancied a Mimosa.
"what's that?" asked the FA
"Orange Juice with Champagne" said he
"Well take one of both and do it yourself" said she
Do they have any training in anything to do with service these days? The Lead FA lost the advance meal orders and made not a single announcement whatsoever. Nor did anyone else. 🙄🙄
The tray was proffered to the man in front. He fancied a Mimosa.
"what's that?" asked the FA
"Orange Juice with Champagne" said he
"Well take one of both and do it yourself" said she
Do they have any training in anything to do with service these days? The Lead FA lost the advance meal orders and made not a single announcement whatsoever. Nor did anyone else. 🙄🙄
Feb 25, 2017, 9:33 pm
#3512
Join Date: Mar 2016
Posts: 38
Never received hot towels in about 45 flights in F. Just at the end of the flight.
Feb 26, 2017, 7:59 am
#3513
Join Date: Apr 2015
Location: SYD
Programs: BAEC GGL, HH D, QFF, EB
Posts: 404
25/02 AA755 CDG - PHL Sparkling water, OJ or battery acid.
25/03 AA701 PHL - LAX Full PDB with an offer of a refill before we pushed back and then during a long ground hold due to ACT closing the field due to weather multiple offers of drinks.
25/03 AA701 PHL - LAX Full PDB with an offer of a refill before we pushed back and then during a long ground hold due to ACT closing the field due to weather multiple offers of drinks.
Feb 26, 2017, 8:29 am
#3514
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,141
Feb 26, 2017, 8:46 am
#3515
Join Date: Apr 2015
Location: SYD
Programs: BAEC GGL, HH D, QFF, EB
Posts: 404
Feb 26, 2017, 7:20 pm
#3517
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,716
I flew a mainline flight a couple weeks back -- after several dozen wonderful Republic flights on E75s where I've had the apparent luxury of sitting in 1A with leg room, a leg perch, 100% PDBs, and generally friendly flight crews.
The mainline flight was abysmal. PDB was OJ/water and surly, FAs were unhappy to be there, and the hot towels were a reminder that perhaps the hot towel was something I should be "missing" on my regionals but all-in-all I'd happily give up the hot towels if mainline crews were anywhere near what my normal Republic crews are like.
Feb 26, 2017, 7:31 pm
#3518
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
You must fly a lot of regionals/Eagles.
I flew a mainline flight a couple weeks back -- after several dozen wonderful Republic flights on E75s where I've had the apparent luxury of sitting in 1A with leg room, a leg perch, 100% PDBs, and generally friendly flight crews.
The mainline flight was abysmal. PDB was OJ/water and surly, FAs were unhappy to be there, and the hot towels were a reminder that perhaps the hot towel was something I should be "missing" on my regionals but all-in-all I'd happily give up the hot towels if mainline crews were anywhere near what my normal Republic crews are like.
I flew a mainline flight a couple weeks back -- after several dozen wonderful Republic flights on E75s where I've had the apparent luxury of sitting in 1A with leg room, a leg perch, 100% PDBs, and generally friendly flight crews.
The mainline flight was abysmal. PDB was OJ/water and surly, FAs were unhappy to be there, and the hot towels were a reminder that perhaps the hot towel was something I should be "missing" on my regionals but all-in-all I'd happily give up the hot towels if mainline crews were anywhere near what my normal Republic crews are like.
I thought the crew was "unhappy" with Tom Horton. I thought the crew was "unhappy" with the pay cut they took before AA filed bankruptcy.
Well, Mr. Horton is gone. The crew received a pay increase. The equipment is improving.
What exactly is the issue now?
Feb 26, 2017, 7:56 pm
#3519
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Bad run of luck this weekend
AA 1521 RDU-MIA 737-800: No PDB
It's a tight turnaround but still
AA 39 MIA-MCO 737-800: No PDB Flight was delayed a half hour due to late crew but still
AA 862 MCO-DCA A-319: Full PDB ^^ Except I saw it from coach as I missed this upgrade
AA 5075 DCA-RDU CRJ-900: No PDB Catering came late and we left early but still
AA 1521 RDU-MIA 737-800: No PDB
It's a tight turnaround but stillAA 39 MIA-MCO 737-800: No PDB
Flight was delayed a half hour due to late crew but stillAA 862 MCO-DCA A-319: Full PDB ^^ Except I saw it from coach as I missed this upgrade
AA 5075 DCA-RDU CRJ-900: No PDB
Catering came late and we left early but still
Feb 26, 2017, 8:04 pm
#3520
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Bad run of luck this weekend
AA 1521 RDU-MIA 737-800: No PDB It's a tight turnaround but still
AA 39 MIA-MCO 737-800: No PDB Flight was delayed a half hour due to late crew but still
AA 862 MCO-DCA A-319: Full PDB ^^ Except I saw it from coach as I missed this upgrade
AA 5075 DCA-RDU CRJ-900: No PDB Catering came late and we left early but still
AA 1521 RDU-MIA 737-800: No PDB
It's a tight turnaround but stillAA 39 MIA-MCO 737-800: No PDB
Flight was delayed a half hour due to late crew but stillAA 862 MCO-DCA A-319: Full PDB ^^ Except I saw it from coach as I missed this upgrade
AA 5075 DCA-RDU CRJ-900: No PDB
Catering came late and we left early but still
Feb 26, 2017, 10:07 pm
#3521
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,310
Feb 26, 2017, 11:00 pm
#3522
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Vistana Chairman
Posts: 6,178
2/25/17 - AA7 - DFW>OGG - Water, orange juice, Champagne, Mimosas; great FAs in F on this flight
Feb 28, 2017, 1:42 pm
#3523
Join Date: Nov 2003
Location: Scottsdale, AZ, USA
Programs: HHonors Diamond, Marriott LT Plat, AA LT Plat, DL Silver
Posts: 501
AA 1107 2/28/2017 PHXLAS. Plane arrived in PHX on time, crew boarded on time, catering completed prior to passenger boarding. 2 crew member in galley when boarded started. Both on personal smartphones. Nice.
Feb 28, 2017, 1:43 pm
#3524
Join Date: Nov 2003
Location: Scottsdale, AZ, USA
Programs: HHonors Diamond, Marriott LT Plat, AA LT Plat, DL Silver
Posts: 501
edit to above post. No PDB
Feb 28, 2017, 2:15 pm
#3525
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
What was the crew doing on those smartphone? Tweeting pics of Emma Stone?