Citi AAdvantage Cards: Major Reductions as of 22 Sep 2019
Jun 25, 2019, 10:36 pm
#94
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Jun 25, 2019, 10:44 pm
#95
Join Date: Apr 2009
Location: MSP/DFW
Programs: Priority Club PLT, Marriott Titanium, AA EXP
Posts: 480
I am doubting that chat strictly based off what appears to most likely be a language barrier. Looks like the rep is not quite understanding what was asked, and simply stating that the benefits are still (currently) in place.
Jun 25, 2019, 10:47 pm
#98
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Chase Sapphire Reserve, or maybe a Chase business card. People over 5/24 could be in trouble.
Amex offers no travel-related insurances anymore, and I believe BofA just announced theirs is going away, too.
Amex offers no travel-related insurances anymore, and I believe BofA just announced theirs is going away, too.
Jun 25, 2019, 10:48 pm
#99
Join Date: Apr 2009
Location: MSP/DFW
Programs: Priority Club PLT, Marriott Titanium, AA EXP
Posts: 480
Perhaps the real point of clarification is that SkyClub access via Amex Platinum does NOT include any guests. They're $29/visit extra. Even the regular SkyClub memberships have this limitation, you need a more expensive membership to include guests.
You DO have a guest allowance to Centurion Clubs (2 guests OR immediate family) and Priority Pass lounges (1 guest I think).
You DO have a guest allowance to Centurion Clubs (2 guests OR immediate family) and Priority Pass lounges (1 guest I think).
Jun 25, 2019, 10:50 pm
#100
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Unfortunately you only get 2 guests, period, immediate family, or not. Unless you have the rare Centurion card. Then you get immediate family privileges. This, plus the relative lack of Centurion lounges, makes this benefit essentially worthless for this family of 4. It's why I got the Citi Exec card with AC access, and will cancel the Amex PLT card, soon.
Jun 26, 2019, 8:47 am
#101
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,082
Jun 26, 2019, 8:54 am
#102
Join Date: May 2010
Programs: AA Pro;Ritz Carlton Ambassador;Hilton Silver: SPG Gold
Posts: 111
The agents are cluelessl. I called 3 times for another issue last week and 2 out of the 3 calls I was given the wrong information. The level of service and knowledge of these people are AWFUL.
Jun 26, 2019, 8:59 am
#103
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,237
What exactly does this mean?
"Guest access is per Card Member, not per Card."
https://thecenturionlounge.com/info/...e-guest-policy
Jun 26, 2019, 9:11 am
#104
Join Date: Apr 2009
Location: MSP/DFW
Programs: Priority Club PLT, Marriott Titanium, AA EXP
Posts: 480
Not with the business version. AU cards are $300 EACH. Even if it was a personal card, $175 to add an authorized user card, it's not worth it in any manner, for us. The vast majority of my travel is solo, but when we do take family vacations, it would just be nice to be able to have access. For as expensive as this card is. Without having to buy a day pass for a 10 year old child, because our 8 year old child is also with us.
Jun 26, 2019, 9:29 am
#105
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
for international car rental coverage on the Exec card, there is a requirement that all, or part of your trip was charged to the card. In my case, I booked both my international flights on the card. If my other cards that do still offer car rental insurance (and one of those charges foreign exchange fees so I won’t be using that one) have the same stipulation, then I won’t have coverage. I can either dig through their T&Cs, or pre-pay the rental on the Exec card prior to Sept 22.