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-   -   ARCHIVE: AAdvantage Million Miler Program as of Dec 2011 (master thd) (https://www.flyertalk.com/forum/american-airlines-aadvantage/1966301-archive-aadvantage-million-miler-program-dec-2011-master-thd.html)

JY1024 Feb 3, 2012 7:49 am


Originally Posted by favalarry69 (Post 17944232)
Only actual BIS miles count...OMA -ORD gets 500 EQM 500 RDM 416 MM miles!!:td:

I searched through this thread, but perhaps I missed it... Did this actually get confirmed by any official sources? (I haven't had any sub-500 mile flights since the program change. Do you have account activity that shows that only actual BIS miles increment on the million miler counter?)

I re-read the MM page on AA (http://www.aa.com/i18n/utility/millionMiler.jsp)...it states:

The new AAdvantageŽ Million MilerSM program recognizes and rewards AAdvantage members when Million Miler thresholds are achieved. Starting on December 1, 2011, base miles earned by flying on American Airlines, American EagleŽ or the AmericanConnectionŽ carrier or any eligible AAdvantage program participating airline will count towards Million Miler status.
In the past for all AAdvantage promotions/programs that I can remember, "base miles" counts the minimum mileage guarantee.

Edit to add: I just called AAdvantage customer service; the AAgent confirmed with her supervisor that for elite members, a sub-500 mile flight would still credit the 500-mile minimum towards the "million miler" counter. If you didn't get credited the full 500, you may want to call up AAdvantage Customer Service.

kingarthur Feb 3, 2012 8:00 am


Originally Posted by JY1024 (Post 17944527)
Edit to add: I just called AAdvantage customer service; the AAgent confirmed with her supervisor that for elite members, a sub-500 mile flight would still credit the 500-mile minimum towards the "million miler" counter. If you didn't get credited the full 500, you may want to call up AAdvantage Customer Service.

I hope the CS agent didn't screw up, because their system clearly hasn't been set up this way. Not to say it's not worth a call!

JY1024 Feb 3, 2012 8:21 am


Originally Posted by kingarthur (Post 17944590)
I hope the CS agent didn't screw up, because their system clearly hasn't been set up this way. Not to say it's not worth a call!

Well, it certainly wouldn't be the first time that we've either received inconsistent information from AAdvantage CS or IT messed something up. :rolleyes: (But then again, I've experienced the same types of inconsistencies from almost every large company I deal with: Comcast, Verizon, Bank of America, health insurance company, payroll company, etc.)

2millionquest Feb 3, 2012 10:12 am


Originally Posted by JY1024 (Post 17944750)
Well, it certainly wouldn't be the first time that we've either received inconsistent information from AAdvantage CS or IT messed something up. :rolleyes: (But then again, I've experienced the same types of inconsistencies from almost every large company I deal with: Comcast, Verizon, Bank of America, health insurance company, payroll company, etc.)

I flew a sub-500 segment in early January. My MM counter only increased by the actual BIS miles, not the 500-mile minimum. Never even occurred to me to call CS, nor do I plan to now. My reading of the T&C's make it pretty clear that I got exactly what I was entitled to get.

ExitRowAisle Feb 3, 2012 10:23 am

If anyone successfully gets the 500-mile minimum recognized for MM status through a CSR adjustment, please post. Every little bit helps, especially for those of us who have to connect at a "nearby" hub.

ExitRowAisle
A Dissatisfied 2nd Class Starwood Platinum Member

_kurt Feb 3, 2012 10:47 am


Originally Posted by 2millionquest (Post 17945554)
My MM counter only increased by the actual BIS miles, not the 500-mile minimum.

Yup, that's the policy. I would not be surprised if that changes in the future though. Many elites have complained and I think AA might listen. It seems like a pretty reasonable request.

FlyMeToTheLooneyBin Feb 3, 2012 10:49 am


Originally Posted by _kurt (Post 17945807)
Yup, that's the policy. I would not be surprised if that changes in the future though. Many elites have complained and I think AA might listen. It seems like a pretty reasonable request.

I know the MM balance didn't use to be this way, but now it's about flown miles. If AA were to implement a 500-mile minimum, it would not be flown miles anymore, but maybe it doesn't have to be.

vitacura Feb 3, 2012 2:33 pm

I fly quite a few sub-500 miles segments. So far they have all posted as BIS miles towards the MM. Usually around 250 or so miles.

miles-dallas Feb 3, 2012 2:52 pm

I flew few sub 500 mile segments (DFW-HOU, ORD-MSP, DFW-LIT, DFW-OKC)

everything posted as BIS miles; no 500-mile min for MM counter

favalarry69 Feb 6, 2012 1:43 pm

OMA-ORD BIS ONLY 416 MM miles 500 EQM
 

Originally Posted by miles-dallas (Post 17947372)
I flew few sub 500 mile segments (DFW-HOU, ORD-MSP, DFW-LIT, DFW-OKC)

everything posted as BIS miles; no 500-mile min for MM counter

Its BIS only....416 Actual Miles from OMA -ORD. It is what it is!

Panamajon513 Feb 6, 2012 3:20 pm

I fly from MIA to TPA return quite often, and since the crummy new policy kicked into effect I've only been receiving 204 miles towards MM status, not the 500 minimum. Of course it makes sense based on the BIS calculation but it's still a pretty poor way to treat frequent flyers, in my humble opinion.



Originally Posted by 2millionquest (Post 17945554)
I flew a sub-500 segment in early January. My MM counter only increased by the actual BIS miles, not the 500-mile minimum. Never even occurred to me to call CS, nor do I plan to now. My reading of the T&C's make it pretty clear that I got exactly what I was entitled to get.


Originally Posted by _kurt (Post 17945807)
Yup, that's the policy. I would not be surprised if that changes in the future though. Many elites have complained and I think AA might listen. It seems like a pretty reasonable request.


Originally Posted by vitacura (Post 17947272)
I fly quite a few sub-500 miles segments. So far they have all posted as BIS miles towards the MM. Usually around 250 or so miles.


Originally Posted by miles-dallas (Post 17947372)
I flew few sub 500 mile segments (DFW-HOU, ORD-MSP, DFW-LIT, DFW-OKC)

everything posted as BIS miles; no 500-mile min for MM counter


Originally Posted by favalarry69 (Post 17963374)
Its BIS only....416 Actual Miles from OMA -ORD. It is what it is!


mikelat Feb 6, 2012 11:49 pm


Originally Posted by ExitRowAisle (Post 17945634)
If anyone successfully gets the 500-mile minimum recognized for MM status through a CSR adjustment, please post. Every little bit helps, especially for those of us who have to connect at a "nearby" hub.

ExitRowAisle
A Dissatisfied 2nd Class Starwood Platinum Member

I e-mailed AAdvantage CS asking for an adjustment of just 508 (DFW-SAT and return diff between actual and 500 min) miles towards my MM status. Will report back with that they say

DFWbased Feb 13, 2012 3:28 pm

Million Miler Qualifying Miles
 
It seems in the past, you could buy miles and those would qualify for Million Miler status. Now purchases from your credit card, purchased miles, etc. no longer qualify for Million Miler status. If you purchase miles and then use them for a ticket, it now seems to me you get no credit for those purchased miles as either flown (I don't think AA award tickets get mileage credit) or purchased (as in the past). So there is no benefit for buying miles other than when bonus miles are being awarded during the purchase i.e. buy 40K and get an additional 15K in miles for that purchase? You may just be better off buying the ticket so you get the mileage credt instead of buying miles from AA.

ILuvParis Feb 15, 2012 9:34 am


Originally Posted by DFWbased (Post 18008964)
It seems in the past, you could buy miles and those would qualify for Million Miler status. Now purchases from your credit card, purchased miles, etc. no longer qualify for Million Miler status. If you purchase miles and then use them for a ticket, it now seems to me you get no credit for those purchased miles as either flown (I don't think AA award tickets get mileage credit) or purchased (as in the past). So there is no benefit for buying miles other than when bonus miles are being awarded during the purchase i.e. buy 40K and get an additional 15K in miles for that purchase? You may just be better off buying the ticket so you get the mileage credt instead of buying miles from AA.

By George, I think you're on to something! :)

josephstern Feb 15, 2012 9:48 am

My wife got over - thanks to the Elite Mastercard:


Dear Mrs. Joseph Stern,

Congratulations on earning 1,000,000 AAdvantageŽ miles!

Whether you eagerly awaited this achievement or didn't realize it occurred, I want you to know that we think earning 1,000,000 AAdvantageŽ miles is an accomplishment worth celebrating. As a special thank you for your loyalty, you will soon receive a new AAdvantage GoldŽ (oneworldŽ Ruby) card with the distinctive Million MilerSM emblem. And to recognize this important milestone, we have deposited 35,000 AAdvantage bonus miles into your account. To learn about the wide range of elite-member benefits, view your benefits guide online at aa.com/aadvantagegold.

Plus, your new Million Miler status entitles you to AAdvantage Gold membership for the lifetime of that program, regardless of your annual elite-qualifying activity. Of course, if you meet the criteria for a higher level, then you will be recognized at the higher level.

The special recognition and benefits we offer to our Million Miler members is our way of saying thank you for all of your loyalty. In fact, thanks a million!

Yours truly,

Suzanne L. Rubin
President
AAdvantageŽ Loyalty Program


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