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-   -   ARCHIVE: 737 MAX (7M8) grounded until TBA. What to do if scheduled to fly on one? (https://www.flyertalk.com/forum/american-airlines-aadvantage/1960706-archive-737-max-7m8-grounded-until-tba-what-do-if-scheduled-fly-one.html)

uxb Mar 13, 2019 7:19 pm

Is there a way to tell if I am flying an 7M8 vs a 737? I saw that my routing's flights are cancelled from the 15th on FlightAware.

tbrein Mar 13, 2019 8:21 pm

What happens after April 4?

AlwaysAisle Mar 13, 2019 8:27 pm

My reservation still says 7M8 but the agent looked for incoming flight details and looks like my flight will be operated by 738. I decided to keep my reservation as is at this moment, not changing my flight.

iadisgreat Mar 13, 2019 8:58 pm


Originally Posted by AlwaysAisle (Post 30884828)
My reservation still says 7M8 but the agent looked for incoming flight details and looks like my flight will be operated by 738. I decided to keep my reservation as is at this moment, not changing my flight.

If the plane is grounded, then obviously you won't be flying it...

Lux Flyer Mar 13, 2019 9:49 pm


Originally Posted by tbrein (Post 30884810)
What happens after April 4?

They will probably have adjusted the schedule/equipment swapped everything, allowing people to make changes based on if the schedule changed. Or they will extend it if the plane continues to be grounded and they haven't been able to update the schedule.

MiamiAirport Formerly NY George Mar 14, 2019 5:05 am


Originally Posted by tbrein (Post 30884810)
What happens after April 4?

More moving around paxs and a/c if the 7M8 is still grounded. I'm assuming the 4/3 date (2 weeks from grounding) is an arbitrary date in which AA believes the 7M8 will be back flying. I'm sure at least Boeing hopes so.

IADCAflyer Mar 14, 2019 8:24 am

I think the 4/3 date was the original date where FAA had insisted that Boeing get its MCAS fix in place.

As it is, this is a mess. I've spent now 30 minutes on hold with AA trying to get a 738Max flight rebooked as one desk at AA says I'm on a 738M and the other desk thinks I'm on a regular 738. If they can't figure it out, we have REAL problems.

jenf22 Mar 14, 2019 8:27 am

We were scheduled DEN to MIA on 3/15. We were then connecting to a flight to Barcelona. I watched all day yesterday for changes. I even called American and was told they couldn't do anything until it was cancelled. They finally cancelled it around 5:30pm. Spent 3 hours on the phone with Expedia and AA (my husband and I were both on the phone). Best they could do was change our outbound flights to leave on Sunday 3/17 and get to BCN on 3/18. Our cruise leaves BCN on the 17th, so that wouldn't work. While we were on hold we tried to get a flight to MCO on 3/14 on Southwest but it went unavailable while I was putting in the credit card info. So I was able to get us out of DEN tonight at 8:30pm on United to FSD, where we spend 6 hours, then fly to ATL, have a 1.5 hr connection, and then fly to MIA where we arrive about 4.5 hours before the BCN flight. This wonderful option cost us $3000 (there are 3 of us). Right now I'm still non-stop praying that everything goes off without a hitch and we make it to BCN. (We were able to get AA to remove the DEN-MIA leg and keep the remaining flights so we're not a no-show to BCN). I'm thrilled we were able to find something, but I"m wondering if there is any kind of action I can take regarding the $3K out of pocket? I mostly just follow flyertalk and don't post often, but I thought you all might know of something. Oh and to make matters more interesting, we used Expedia to book and these flights are all actually British Airways.

Our flight home on the 28th still shows the 7M8. If AA would have done this days ago, I imagine this wouldn't have been the nightmare it is. Still feel like I"m gonna throw up...

IADCAflyer Mar 14, 2019 8:39 am

So I imagine part of this was weather related to the weather bomb that took place. My suggestion is that if you can get out of DEN or SLC or COS, get to any city thats close to MIA and then drive to MIA - FLL, PBI, even TPA.

SLC - FLL is $340 each for three people on Delta tomorrow.

If you have trip delay protection on your credit card, get that credit card agreement out and read the rules -closely- and keep all your receipts.

Austin787 Mar 14, 2019 8:40 am


Originally Posted by uxb (Post 30884637)
Is there a way to tell if I am flying an 7M8 vs a 737? I saw that my routing's flights are cancelled from the 15th on FlightAware.

Look in flight details. 7M8 = 737 MAX 8. 738 = 737-800.

Even if your flight is scheduled on a 738, the aircraft could be reassigned to cover a 7M8 flight which could result in 738 flights to be delayed or cancelled.

jenf22 Mar 14, 2019 8:43 am


Originally Posted by IADCAflyer (Post 30886415)
So I imagine part of this was weather related to the weather bomb that took place. My suggestion is that if you can get out of DEN, get to any city thats close to MIA and then drive to MIA - FLL, PBI, even TPA.

I had my hand on one to Orlando, but it sold out before I could get my CC info in. There is literally nothing, except the convoluted mess we've got now. I'm just happy there we'll get there if those 3 flights are all ok.

HiAperture Mar 14, 2019 8:43 am


Originally Posted by jenf22 (Post 30886369)
We were scheduled DEN to MIA on 3/15. We were then connecting to a flight to Barcelona. I watched all day yesterday for changes. I even called American and was told they couldn't do anything until it was cancelled. They finally cancelled it around 5:30pm. Spent 3 hours on the phone with Expedia and AA (my husband and I were both on the phone). Best they could do was change our outbound flights to leave on Sunday 3/17 and get to BCN on 3/18. Our cruise leaves BCN on the 17th, so that wouldn't work. While we were on hold we tried to get a flight to MCO on 3/14 on Southwest but it went unavailable while I was putting in the credit card info. So I was able to get us out of DEN tonight at 8:30pm on United to FSD, where we spend 6 hours, then fly to ATL, have a 1.5 hr connection, and then fly to MIA where we arrive about 4.5 hours before the BCN flight. This wonderful option cost us $3000 (there are 3 of us). Right now I'm still non-stop praying that everything goes off without a hitch and we make it to BCN. (We were able to get AA to remove the DEN-MIA leg and keep the remaining flights so we're not a no-show to BCN). I'm thrilled we were able to find something, but I"m wondering if there is any kind of action I can take regarding the $3K out of pocket? I mostly just follow flyertalk and don't post often, but I thought you all might know of something. Oh and to make matters more interesting, we used Expedia to book and these flights are all actually British Airways.

Our flight home on the 28th still shows the 7M8. If AA would have done this days ago, I imagine this wouldn't have been the nightmare it is. Still feel like I"m gonna throw up...

For right now I wouldn't let it ruin your vacation and be glad you were quick on your feet. Do you have trip insurance of any sort with an interruption policy? If so I would document everything and make a claim with them upon return. Even if you don't get Expedia/AA/BA to do anything for you you can get the out of pocket costs paid that way. Again, whether it be for insurance, the airline, ect. document, document, document.

FWIW my parents had a similar problem with UA last year with a delayed domestic connection causing them to totally miss a once daily EWR-KEF flight, and there was no space to rebook them in J for several days. UA refused to rebook them on Air Canada even though they are star alliance, so they bought the last minute (or last second really) tickets themselves. They tried to fight it out with UA but never got a dime for the costs of the flights they had to buy, but travel insurance covered it.

Also not sure if EU delay/cancellation regulations would apply at all since the flight affected was entirely within the US and you ultimately are making it aboard your flight to the EU.

AlwaysAisle Mar 14, 2019 8:44 am


Originally Posted by IADCAflyer (Post 30886353)
I think the 4/3 date was the original date where FAA had insisted that Boeing get its MCAS fix in place.

As it is, this is a mess. I've spent now 30 minutes on hold with AA trying to get a 738Max flight rebooked as one desk at AA says I'm on a 738M and the other desk thinks I'm on a regular 738. If they can't figure it out, we have REAL problems.

My flight is tomorrow and the reservation still shows aircraft as 7M8. But when an AAgent looked up incoming flight information and seat maps then it became obvious that my flight will be operated by 738. Originally I had seat 10C on 7M8, MCE seat, but now the seat map shows I was still in seat 10C but not MCE. Good thing an aisle MCE was still available and I changed my seat.

JDiver Mar 14, 2019 9:34 am


Originally Posted by AlwaysAisle (Post 30886443)
My flight is tomorrow and the reservation still shows aircraft as 7M8. But when an AAgent looked up incoming flight information and seat maps then it became obvious that my flight will be operated by 738. Originally I had seat 10C on 7M8, MCE seat, but now the seat map shows I was still in seat 10C but not MCE. Good thing an aisle MCE was still available and I changed my seat.

Goodonya. Being proactive is crucial when AA changes equipment, because they don’t have the ability - for whatever reason - to preserve seat preference or type (MCE, etc.)

IADCAflyer Mar 14, 2019 9:38 am

OK, flights for 4/1 have been changed. Now on E-175 equipment from LGA to MIA (thats a long E-175 flight!). Flight departs one hour later than previously scheduled on a Max 8.


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