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How to find Iberia 6-digit PNR and Seat Selection for AA Codeshare?

How to find Iberia 6-digit PNR and Seat Selection for AA Codeshare?

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Old Jan 11, 19, 3:55 am
  #1  
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Question How to find Iberia 6-digit PNR and Seat Selection for AA Codeshare?

I just booked a JFK - ZRH trip in aa.com on Iberia metal codeshared with AA. The booking is on hold now. I have never transferred in MAD. So I want to do a bit research before buying the ticket. I have the AA PNR. But websites of Iberia, Qantas, BA, Royal Jordanian are not recognizing my AA PNR. When I book AA codeshares in BA metal, Qantas booking management site immediately recognize AA PNR and display BA PNR and all other additional details about the flights. This is not happening for AA codeshare in IB. Is there any website to obtain Iberia 6 digit PNR?

I can of course call the EXP desk and ask for IB PNR. But I am reading in flyertalk (and in this old AA link: https://saleslink.aa.com/en-us/blog/...e-flights.html) that AA codeshares in IB comes with 2 IB PNRs, a 5 dight PNR and a 6 digit Amadeus PNR. Apparently we need the 6 digit Amadeus PNR to manage the booking (select seats, etc.) in IB's website and app. But, EXP agents often gives the 5 digit IB PNR, which doesn't work. So is there any website or app to obtain IB's 6 digit Amadeus PNR from AA's PNR for codeshares?

During the booking, AA didn't allow seat selection (as happens for codeshares with BA). When I find the 6 digit Amadeus PNR of IB, can I select Exit Row seats (I am EXP) from IB's booking management site just after purchasing the ticket from aa.com (we can select any seat for codeshares in BA from BA's site).

Am I missing something?
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Old Jan 11, 19, 4:56 am
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You need to call AA to get it. Unfortunately.

regarding seats, I vaguely remember there is some quirk. AA books through some legacy old interface to IB (with the technology sophistication of a carrier pidgeon) and it generates a different PNR than IB has in Amadeus. Can someone elaborate, confirm or correct me here?
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Old Jan 11, 19, 6:06 am
  #3  
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The AA Twitter team is great for requests such as this.
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Old Jan 11, 19, 6:09 am
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Originally Posted by Tintin View Post
I just booked a JFK - ZRH trip in aa.com on Iberia metal codeshared with AA. The booking is on hold now. I have never transferred in MAD. So I want to do a bit research before buying the ticket. I have the AA PNR. But websites of Iberia, Qantas, BA, Royal Jordanian are not recognizing my AA PNR. When I book AA codeshares in BA metal, Qantas booking management site immediately recognize AA PNR and display BA PNR and all other additional details about the flights. This is not happening for AA codeshare in IB. Is there any website to obtain Iberia 6 digit PNR?

I can of course call the EXP desk and ask for IB PNR. But I am reading in flyertalk (and in this old AA link: https://saleslink.aa.com/en-us/blog/...e-flights.html) that AA codeshares in IB comes with 2 IB PNRs, a 5 dight PNR and a 6 digit Amadeus PNR. Apparently we need the 6 digit Amadeus PNR to manage the booking (select seats, etc.) in IB's website and app. But, EXP agents often gives the 5 digit IB PNR, which doesn't work. So is there any website or app to obtain IB's 6 digit Amadeus PNR from AA's PNR for codeshares?

During the booking, AA didn't allow seat selection (as happens for codeshares with BA). When I find the 6 digit Amadeus PNR of IB, can I select Exit Row seats (I am EXP) from IB's booking management site just after purchasing the ticket from aa.com (we can select any seat for codeshares in BA from BA's site).

Am I missing something?
I recently had a similar situation. AA award flight on IB metal. I tweeted AA for the IB record locator and then went to Finnair's website. I used the IB locator that AA gave me. This then gave me the unique 5 character IB locator and linked me directly to IB's website where I could select the seats. It's a strange workaround but has worked for me on two different IB flights. Good luck and please report your success!
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Old Jan 11, 19, 8:27 am
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I ran into this issue on an IB codeshare last year as well. I was able select seats through the Iberia deeplink in the AA manage my reservation page. However, one thing that happened to me was that once I selected seats for my party, I wasn't able to adjust them again until check-in.
Didn't try the AA twitter account as other folks mentioned, so that could work too!
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Old Jan 11, 19, 9:02 am
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FWIW, I had this same issue even on ticketed BA business award flight on IB metal (MIA-MAD-MIA). Everything booked originally via BA website. At time of booking, BA even provided the IB PNR locator (which was some odd 5-digit code that didn't seem like a true PNR). However, when I went to the IB website I could access my reservation in IB's system, but I still could not select seats. I had to call IB in the USA to request them to manually choose seats for me. Thought this was quite odd given the nature of the BA/IB relationship, same parent company. Perhaps IB is locking out all code-shared, non-IB ticketed award bookings from being altered online (even on IB's website with IB PNR). I've searched IB's forum, but haven't had any luck with this one. Good luck and keep us posted!
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Old Jan 11, 19, 1:49 pm
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Sometimes checkmytrip.com is able to extract the PNR for the operator if you email them your itinerary.
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Old Jan 11, 19, 2:07 pm
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Originally Posted by PresRDC View Post
The AA Twitter team is great for requests such as this.
It’s devinitely easier and more efficient to DM @AmericanAir on Twitter for these kinds of things.
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Old Jan 11, 19, 3:51 pm
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I have the same thing - trying the twitter route and will report back.
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Old Jan 11, 19, 4:59 pm
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AA twitter replied with only the 5 character iberia reference code. Is there something different I should ask them?

I'm trying to get the 6 character Amadeus reservation number for my booking so I can choose seats on my Iberia flight. Can you help me out?
my AA confirmation code is ABCDEF
Sure, James! Your record locator with Iberia is generating as ABC99. If they have any trouble accessing that code, please give them your ticket numbers, which are 0010000000001, 0010000000002, and 0010000000003.
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Old Jan 11, 19, 7:20 pm
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Originally Posted by jamesn00 View Post
AA twitter replied with only the 5 character iberia reference code. Is there something different I should ask them?
As I understand it, Iberia uses two PNR designators. The five character PNR designators work with Sabre (Sabre also the global distribution system AA uses; the six character PNR designator works on Amadeus, the GDS IB uses to manage their reservations.

You might have to specify what you want from the Twitter team.
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Old Jan 11, 19, 7:41 pm
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Originally Posted by JDiver View Post
As I understand it, Iberia uses two PNR designators. The five character PNR designators work with Sabre (Sabre also the global distribution system AA uses; the six character PNR designator works on Amadeus, the GDS IB uses to manage their reservations.

You might have to specify what you want from the Twitter team.
I asked for the 6 character Amadeus code. How should I phrase it differently?
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Old Jan 11, 19, 7:50 pm
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Originally Posted by jamesn00 View Post


I asked for the 6 character Amadeus code. How should I phrase it differently?
I had no way of knowing that.

I’d DM back something like “Thanks! That works on Sabre, I still need the six character Amadeus code. Iberia uses both.”
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Old Jan 11, 19, 11:40 pm
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Originally Posted by JDiver View Post
I had no way of knowing that.

I’d DM back something like “Thanks! That works on Sabre, I still need the six character Amadeus code. Iberia uses both.”
Thanks for the help.... it was in my post that I had asked for that though
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Old Jan 12, 19, 7:31 am
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Thing is, I don't believe you have an Amadeus PNR. The five character Resiber code is all there is, in this case. It'll let you check in, when the time comes.
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