Action against unprincipled passenger?
Jul 29, 2018, 6:24 am
#76
Original Poster
Join Date: Jan 2000
Programs: Free agent
Posts: 1,296
I was more curious than actually expecting any kind of further action.
Jul 29, 2018, 6:44 am
#77
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
If the Y flight attendant hadn't participated in moving them back to their new Y seats I'd even think giving the additional miles would have been a bit excessive. For the person that commented on her thinking they knew each other and agreed on it that absolutely wasn't the case, she complemented the kids on being kind enough to let a family sit together.
Jul 29, 2018, 8:01 am
#78
Join Date: Mar 2009
Location: LAX
Posts: 3,267
I appreciate your concern but the thread is about an adult "punking" children...
Complaining about every "punking" incident by AA is not going to get you anything. Complaining to an airline about being "punked" by another customer, even less. Unfortunately, OP's friend is about to realize if this if they pursue this...
Complaining about every "punking" incident by AA is not going to get you anything. Complaining to an airline about being "punked" by another customer, even less. Unfortunately, OP's friend is about to realize if this if they pursue this...
Jul 29, 2018, 10:26 am
#79
Join Date: Jun 2011
Posts: 794
Also, it sounds to me like the CK was in PE and the two kids were next to him and he asked them to swap with his wife and kid in the back? It's very possible (likely?) that he would have asked anyone, adult or kid, seated next to him to swap, and he just got lucky being seated next to a couple of gullible kids who were more likely than adults to agree to the swap. I don't think it's fair to suggest that he specifically targeted the kids for chicanery.
Jul 29, 2018, 11:58 am
#80
Original Poster
Join Date: Jan 2000
Programs: Free agent
Posts: 1,296
Exactly. If people are complaining that the CK is too cheap to put his wife and kid in Y while he´s in PE and then asked for swap, then OP is too cheap to put himself and wife in J while kids in PE. CK doesn´t know OP paid $400 to put his kids in PE. Those kids could be in PE for free. It goes both way. Maybe OP should have told the kids that those things aren´t free and if they give them up, then it´s on them. Would OP be angry if they swap their lunch/toys for something of less value? Who will give miles in that case?
Jul 29, 2018, 12:20 pm
#81
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
Her superior was furious with her, hence the 20k mile credit per passenger and a comment that she was going to follow-up when they landed on getting additional comp. I can't explain why she was so frustrated with her colleague but she saw something wrong with the action, or inaction. Again, he isn't looking for anything and thought AA handled it great. I posted this because I thought it was a unique situation that I hadn't seen discussed on FT. We see the same things drummed up over and over here ,not excluding myself, I've asked a number of questions that were likely repeated in a dozen variations at some point.
I was more curious than actually expecting any kind of further action.
I was more curious than actually expecting any kind of further action.
Curious to hear if your friend received anything more than a boilerplate email response from AA. After all, accepting the miles/refund/downgrade, etc. releases any potential claims against AA which of course obviates the need for any kind of post-encounter "record"...
Last edited by JDiver; Jul 29, 2018 at 12:34 pm Reason: Redacted unfriendly bit
Jul 29, 2018, 1:02 pm
#82
Join Date: Dec 2005
Programs: AA EXP, Marriott Amb Elite & LT Titanium, Hilton Diamond
Posts: 1,230
Also, it sounds to me like the CK was in PE and the two kids were next to him and he asked them to swap with his wife and kid in the back? It's very possible (likely?) that he would have asked anyone, adult or kid, seated next to him to swap, and he just got lucky being seated next to a couple of gullible kids who were more likely than adults to agree to the swap. I don't think it's fair to suggest that he specifically targeted the kids for chicanery.
Jul 29, 2018, 10:48 pm
#83
Join Date: Feb 2014
Location: Frensham, Lincolnshire
Programs: RFC
Posts: 5,097
As a side note, it possibly bears mentioning that there's a better than even chance the FA didn't realize/know that the PE seats were a different class and cost substantially more; there've been several threads where it's mentioned (and ppl saying they're FA saying it too) that the FA's have had no training on the product. I expect a good number of them just think it's some sort of "international MCE" and therefore "Only a few dollars more".
Jul 29, 2018, 10:48 pm
#84
Join Date: Feb 2014
Location: Frensham, Lincolnshire
Programs: RFC
Posts: 5,097
Jul 30, 2018, 12:20 am
#86
Join Date: Aug 2013
Location: DXB
Programs: EK, AA, DL, UA, SPG, HGP, Amex
Posts: 1,208
I sure hope the CheapsKate reads this thread and eats the abuse sandwich!
(not unreasonable odds that he is on FT)
(not unreasonable odds that he is on FT)
Jul 30, 2018, 1:06 am
#88
Join Date: Jun 2011
Posts: 794
Your friends brought sundaes from J to PE for the kids. And had the nerve to complaint about some guy doing the same for his wife and kid? LOL. Today it´s sundae, tomorrow, what will it be?
Jul 30, 2018, 1:46 am
#90
Join Date: Jun 2008
Location: SFO
Programs: AA LTP 2MM, Marriott/SPG Rabid Plat w/Ambassador, HHonors Gold
Posts: 696
Also, the age of consent in the majority of states in the US is 16. Are you saying a 16-year-old can make decisions about procreation but not about whether they want to sit in premium economy?
Last edited by r415; Jul 30, 2018 at 1:55 am