Action against unprincipled passenger?
Jul 31, 2018, 7:09 am
#121
Join Date: Oct 2014
Location: Wiltshire, UK
Programs: Delta; BA; Marriott; Hilton; Best Western; Emirates
Posts: 18
I would keep my cool, but towards the end of the flight I would stroll back to see said gentleman, and quietly tell him I think that he is a <redaction>. I would also tell him that on landing I am considering whether I tell the Spanish police that he verbally abused and threatened my children, to make them move. That would give him food for thought.
Last edited by JDiver; Jul 31, 2018 at 7:49 am Reason: Rule 17
Jul 31, 2018, 7:39 am
#122
Join Date: Oct 2007
Location: DCA
Programs: DL DM, AA EXP, various hotel
Posts: 2,227
An aside to this tale is the father who thought it was okay to bring his children ice cream, a treat to which they clearly were not entitled due to their seat status.
This is just as bad as someone in FC or J bringing drinks back to their friends in Y. Why did he think his children should get sundaes when no one else back there was? Dad was also taking advantage, though, perhaps, to a lesser degree than Mr CK.
This is just as bad as someone in FC or J bringing drinks back to their friends in Y. Why did he think his children should get sundaes when no one else back there was? Dad was also taking advantage, though, perhaps, to a lesser degree than Mr CK.
I actually think there's a difference between the sundae and drinks--drinks are unlimited in J and available for pay in lower cabins. I presume that the parents just relinquished their sundaes to their kids, leading to the exact same sundae consumption on board that there would otherwise be. This seems...fine. In any case, it is not even comparable to giving up a premium economy seat for a Y seat.
Jul 31, 2018, 7:40 am
#123
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,240
No, it's not remotely the same thing.
Jul 31, 2018, 7:43 am
#124
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
An aside to this tale is the father who thought it was okay to bring his children ice cream, a treat to which they clearly were not entitled due to their seat status.
This is just as bad as someone in FC or J bringing drinks back to their friends in Y. Why did he think his children should get sundaes when no one else back there was? Dad was also taking advantage, though, perhaps, to a lesser degree than Mr CK.
This is just as bad as someone in FC or J bringing drinks back to their friends in Y. Why did he think his children should get sundaes when no one else back there was? Dad was also taking advantage, though, perhaps, to a lesser degree than Mr CK.
Jul 31, 2018, 7:58 am
#125
Join Date: Aug 2014
Posts: 25
I don’t. But if someone asked another diner to swap his meals, and the diner is willing, either out of stupidity or respectful of adult, it doesn’t matter. I wouldn’t make a big deal about it and tell the restaurant to keep track of the other patron. Don’t create a mountain when there isn’t a molehill.
If this was a pair of adults, this thread would not exist. The CK (who, I assume, is you?) manipulated children to gain value for his own family, at their expense.
Last edited by Jay103; Jul 31, 2018 at 8:03 am
Jul 31, 2018, 8:40 am
#127
Suspended
Join Date: Sep 2017
Posts: 301
Real issue is daddy bought a really fancy upgrade and the kids went about to waste it. Daddy is furious and wants to throw it at the FAs and the other passenger and grab some miles and extra perks.
A man wanted to fly next to his wife and young daughter; asked his fellows passengers if they could swap seats; they obliged. Instead of supporting a generous and selfless attitude, daddy is teaching his kids how to be selfish and inconsiderate of others.
Had the kids paid for the upgrade out of their own pockets or summer job money, they probably wouldn’t have obliged, as most of us wouldn’t. They did — lesson learned to be taught at home, not on the plane.
Jul 31, 2018, 9:01 am
#128
Join Date: Jan 2009
Location: NY
Programs: UA GS & 3MM, HHONORS Diamond
Posts: 66
A life lesson learned
At least the children hopefully learned that some adults will try to take advantage of them. Reminds me of the man who was taking the shopping cart away from my daughter at Costco - she let it go because he asked for it even though she was on her way bringing it to us.
Jul 31, 2018, 9:16 am
#129
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,037
Kid got taken advantage of by a DB passenger.
Last edited by enviroian; Jul 31, 2018 at 10:14 am Reason: deleted so JDiver doesn't throw section 12.1 at me again LOL
Jul 31, 2018, 9:17 am
#130
Original Poster
Join Date: Jan 2000
Programs: Free agent
Posts: 1,296
An aside to this tale is the father who thought it was okay to bring his children ice cream, a treat to which they clearly were not entitled due to their seat status.
This is just as bad as someone in FC or J bringing drinks back to their friends in Y. Why did he think his children should get sundaes when no one else back there was? Dad was also taking advantage, though, perhaps, to a lesser degree than Mr CK.
This is just as bad as someone in FC or J bringing drinks back to their friends in Y. Why did he think his children should get sundaes when no one else back there was? Dad was also taking advantage, though, perhaps, to a lesser degree than Mr CK.
Jul 31, 2018, 9:24 am
#131
Original Poster
Join Date: Jan 2000
Programs: Free agent
Posts: 1,296
This. They can get a driver’s license and make decisions about where and when to drive, yet they can’t decide whether to swap a seat on an airplane? A 16 year-old is almost old enough to enlist (with parental consent), yet God forbid if he decides where he wants to seat on a plane!
Real issue is daddy bought a really fancy upgrade and the kids went about to waste it. Daddy is furious and wants to throw it at the FAs and the other passenger and grab some miles and extra perks.
A man wanted to fly next to his wife and young daughter; asked his fellows passengers if they could swap seats; they obliged. Instead of supporting a generous and selfless attitude, daddy is teaching his kids how to be selfish and inconsiderate of others.
Had the kids paid for the upgrade out of their own pockets or summer job money, they probably wouldn’t have obliged, as most of us wouldn’t. They did — lesson learned to be taught at home, not on the plane.
I do need to make an update as I was talking to him again and missed part of the story. They did initiate the transfer but it was a bit more complicated and didn't happen. The CK had two more relatives sitting in J, and the two that moved next to him in PE. When the FA started to make them switch back the CK went to the J section and told his traveling party "Come on, they are making us move, etc." He was making such a big ordeal of it that my friend went back to his kids and asked them about moving. His daughter was mortified at the attention and commotion and told him they'd just stay put to avoid doing the swap. Not exactly sure why the CK was making whoever was traveling with his party in J move back to Y instead of the wife/daughter he upgraded to PE from Y.
Jul 31, 2018, 9:58 am
#132
Join Date: Nov 2005
Location: Chicago
Programs: UA 1 Million/Gold, AA EXP 3mm, Hilton/Marriott/Starwood Gold
Posts: 76
Did AA do enough?
While AA did what it should here and there is not much more OP can reasonably do, AA may we’ll do one more thing no one will see. There is an internal AA customer rating (an “Eagle” score of 1-5) independent of AAdvantage status that is used to determine how far out of the way AA will go when something goes awry. It can be adjusted plus or minus based on things like this. Usually plus if they disservice you and think you are at risk of going elsewhere, but minus in various situations too. Most Executive Platinums are around 3 (sounds like the guy is at least that). Since it’s an entirely internal rating and you really need inside connections even to find out what it is, I would not be at all surprised if the FA report resulted in a deduction for this jerk. Meaning AA may leave him stranded overnight in some future trip when they could have helped him. Hope they do that!
Jul 31, 2018, 10:08 am
#133
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
While AA did what it should here and there is not much more OP can reasonably do, AA may we’ll do one more thing no one will see. There is an internal AA customer rating (an “Eagle” score of 1-5) independent of AAdvantage status that is used to determine how far out of the way AA will go when something goes awry. It can be adjusted plus or minus based on things like this. Usually plus if they disservice you and think you are at risk of going elsewhere, but minus in various situations too. Most Executive Platinums are around 3 (sounds like the guy is at least that). Since it’s an entirely internal rating and you really need inside connections even to find out what it is, I would not be at all surprised if the FA report resulted in a deduction for this jerk. Meaning AA may leave him stranded overnight in some future trip when they could have helped him. Hope they do that!
Jul 31, 2018, 10:09 am
#134
Join Date: Jun 2011
Posts: 794
Except it was a MINOR. There is a reason there are innumerable laws protecting children from the bad behavior of adults.
If this was a pair of adults, this thread would not exist. The CK (who, I assume, is you?) manipulated children to gain value for his own family, at their expense.
If this was a pair of adults, this thread would not exist. The CK (who, I assume, is you?) manipulated children to gain value for his own family, at their expense.
No, I´m not the CK.
Jul 31, 2018, 10:13 am
#135
Join Date: Jun 2011
Posts: 794
And I assume she came to you empty handed? And then you asked, where is the cart? And she said someone took it away from her? And the lesson is someone took it away from her? Should it be, well, if someone took something from you, you either take it back, or you go and get a replacement? And if there was a replacement, how do you even know about it?