FA tells me Coke Zero is bad for me
#76
Join Date: May 2007
Location: London and Madrid
Programs: BA Gold, UA 2MM, Hyatt Globalist, Columbia Record & Tape Club Triple Diamond VIP
Posts: 580
I would be very surprised to learn that an account like this didn't have a corporate rep involved directly. That would be SOP for sales to a global customer with the level of visibility of an airline of AA's size.
Alao, distributors are typically defined by geography. A company like AA would be foolish to ignore its leverage by negotiating pricing with separate distributors around the world.
Alao, distributors are typically defined by geography. A company like AA would be foolish to ignore its leverage by negotiating pricing with separate distributors around the world.
#77
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
If Coke Zero were so bad among other sodas then why is it even on the menu? If the FA told me that its bad for me then I would have asked for 4 minis of Scotch with 4 cans of Coke Zero and see the priceless reaction of the FA.
You paid a lot of money and the FA is controlling your consumption. The FA could have said "I am sorry but we are running out of Coke Zero can I grab you a can of Diet Coke"?
Wow this FA is imposing their views on you that is totally unprofessional. I could care less what you drink unless you get too intoxicated on the Asparitime and Sodium Bezoate(which Coke and Coke Zero do not have since 2008!
You paid a lot of money and the FA is controlling your consumption. The FA could have said "I am sorry but we are running out of Coke Zero can I grab you a can of Diet Coke"?
Wow this FA is imposing their views on you that is totally unprofessional. I could care less what you drink unless you get too intoxicated on the Asparitime and Sodium Bezoate(which Coke and Coke Zero do not have since 2008!
Last edited by danielonn; Jul 19, 2018 at 4:48 pm
#78
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
Once I slept through Delta's Economy dinner service (ATL-NRT) ! I woke up, went to the galley and
asked for their noodle soup box. The male FA asked me.."You just had your dinner, correct ?" !!! I am
not sure what the intent was of this question but I found this to be offensive. Even if I had my dinner
and went for a bowl of soup, it is NOT his job to regulate my meals or what I eat. This is poor
service and unless the request is unreasonable F.A. has no business commenting on such
matters IMHO ...
asked for their noodle soup box. The male FA asked me.."You just had your dinner, correct ?" !!! I am
not sure what the intent was of this question but I found this to be offensive. Even if I had my dinner
and went for a bowl of soup, it is NOT his job to regulate my meals or what I eat. This is poor
service and unless the request is unreasonable F.A. has no business commenting on such
matters IMHO ...
My gosh were adults not kids. Hmm I guess they feel like they want to be your Mother or Father onboard. If so they should call them Mama and Papa rather than Flight Attendants.
American Airlines'Controlling the skies one Coke Zero at a time".
#79
Join Date: Apr 2015
Location: Southern California
Programs: AA EXPlat, 2.4MM; HHonors Diamond
Posts: 580
If Coke Zero were so bad among other sodas then why is it even on the menu? If the FA told me that its bad for me then I would have asked for 4 minis of Scotch with 4 cans of Coke Zero and see the priceless reaction of the FA.
You paid a lot of money and the FA is controlling your consumption. The FA could have said "I am sorry but we are running out of Coke Zero can I grab you a can of Diet Coke"?
Wow this FA is imposing their views on you that is totally unprofessional. I could care less what you drink unless you get too intoxicated on the Asparitime and Sodium Bezoate(which Coke and Coke Zero do not have since 2008!
You paid a lot of money and the FA is controlling your consumption. The FA could have said "I am sorry but we are running out of Coke Zero can I grab you a can of Diet Coke"?
Wow this FA is imposing their views on you that is totally unprofessional. I could care less what you drink unless you get too intoxicated on the Asparitime and Sodium Bezoate(which Coke and Coke Zero do not have since 2008!
#80
Suspended
Join Date: Nov 2015
Posts: 1,808
American carriers should learn something from their Asian counterparts. It would be absolutely unthinkable on an Asian airline for an FA to add criticism to a customer's request. It's not part of customer service to question the customer, particularly on a product their employer offers. Asian carriers..and Asia in general, still understand true customer service. American culture is getting way too casual.
#81
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
There was a "study" showing that Diet soft drinks could lead to health issues...which in reality doesn't mean anything. [Not all "studies" are accurate--maybe the sample was 2 people.]
For many years the greatness of spinach was noted--until they realized they had placed a decimal point in the wrong place.
See: Supermyths: Spinach Iron Decimal Point Error Myth Busted
For many years the greatness of spinach was noted--until they realized they had placed a decimal point in the wrong place.
See: Supermyths: Spinach Iron Decimal Point Error Myth Busted
#83
Join Date: Apr 2015
Location: Southern California
Programs: AA EXPlat, 2.4MM; HHonors Diamond
Posts: 580
#85
Join Date: Apr 2015
Location: Southern California
Programs: AA EXPlat, 2.4MM; HHonors Diamond
Posts: 580
#87
Join Date: Apr 2008
Location: RDU
Posts: 5,242
#88
Suspended
Join Date: Nov 2015
Posts: 1,808
#89
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
umm... the coke zero comment was completely bogus. if a FA wanted to abuse a passenger about things ingested, they should start with alcohol. or maybe the catered food.
https://www.vox.com/2018/4/24/172427...th-risks-facts
https://www.vox.com/2018/4/24/172427...th-risks-facts
#90
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,820
I recall an Air Canada Trans Pacific flight. A man asked for a beer, which I believe would have been his 3rd on a 12 hour fight (we were about 7 hours into the flight at this stage). The FA said to him "Are you drunky-drunky?" I could not believe my ears.
The opposite happened on a 2nd flight. They serve breakfast 2 hours prior to arrival and the FA asked an elderly Japanese lady if she wanted coffee or orange juice etc with breakfast. The lady replied "Beer". I could see the agent give a slight involuntary shake, and then she just went down to the galley to get the beer.
The 2nd is clearly an FA we all approve of.
The opposite happened on a 2nd flight. They serve breakfast 2 hours prior to arrival and the FA asked an elderly Japanese lady if she wanted coffee or orange juice etc with breakfast. The lady replied "Beer". I could see the agent give a slight involuntary shake, and then she just went down to the galley to get the beer.
The 2nd is clearly an FA we all approve of.