I'm going to start using the FA call button. Why not?!
Apr 23, 2017 | 8:17 pm
#61
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Kind of surprised you're even bothering to read this thread. 
I do have to wonder what this thread's doppelganger is like on a.net or wherever the FAs gather. "Those annoying passengers who just think they can press the call button when they need water. So lazy!"
I do have to wonder what this thread's doppelganger is like on a.net or wherever the FAs gather. "Those annoying passengers who just think they can press the call button when they need water. So lazy!"
Apr 23, 2017 | 8:35 pm
#62
Join Date: Jan 2017
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Jon appears to read all threads 
I like the way that description belies the ridiculousness of FAs having a problem with the button. Almost like that line from Clerks: "This job would be great if it weren't for the %&!$*ing customers." You'd think they would appreciate the button because it keeps them from having to check on pax constantly. Oh...wait......
I like the way that description belies the ridiculousness of FAs having a problem with the button. Almost like that line from Clerks: "This job would be great if it weren't for the %&!$*ing customers." You'd think they would appreciate the button because it keeps them from having to check on pax constantly. Oh...wait......
Apr 23, 2017 | 8:41 pm
#63
Join Date: Dec 2012
Location: SEA, TPA
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Last year JFK-LAS PMAA FAs --
About 45 minutes after breakfast cleared away in F - no refills, etc. -- I ring my call button - FA comes, "Is anything wrong?" with a smile.
Me "No, but can I have a cup of coffee, black please"
FA "I'll be doing another beverage in just a little while" smiles and walks away before I can say anything. My seatmate says, "I don't think you're getting a coffee." We laugh.
About 20 minutes later she comes into the cabin and starts taking drink refill orders.
Gets to our row - FA "What would you like?" with no reference to my previous order. Me - "I'd still would like the coffee I asked for 20 minutes ago." With not even a breath she asks, "How do you take it."
Seemed like a clear message she didn't see any obligation to fufilling requests via the call button.
About 45 minutes after breakfast cleared away in F - no refills, etc. -- I ring my call button - FA comes, "Is anything wrong?" with a smile.
Me "No, but can I have a cup of coffee, black please"
FA "I'll be doing another beverage in just a little while" smiles and walks away before I can say anything. My seatmate says, "I don't think you're getting a coffee." We laugh.
About 20 minutes later she comes into the cabin and starts taking drink refill orders.
Gets to our row - FA "What would you like?" with no reference to my previous order. Me - "I'd still would like the coffee I asked for 20 minutes ago." With not even a breath she asks, "How do you take it."
Seemed like a clear message she didn't see any obligation to fufilling requests via the call button.
"And the cup of black coffee I wanted then."
Then show her the report and ask her to confirm its veracity.
Seriously, this sort of conduct really should be reported. She'd probably walk away blowing steam out her ears, but then again she just might think twice about how to handle similar requests in the future.
Apr 23, 2017 | 8:46 pm
#65
Join Date: Dec 2012
Location: SEA, TPA
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To be clear, I've never gotten that sort of treatment from an FA upon pushing the button.
And most of the time I'm far more likely to welcome a chance to get up and stretch my legs anyway, even if I don't need to use the lav.
And most of the time I'm far more likely to welcome a chance to get up and stretch my legs anyway, even if I don't need to use the lav.
Apr 23, 2017 | 9:11 pm
#66
Join Date: Jan 2017
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Yeah that's totally true too. I'll get up and ask for something if there's nothing making it inconvenient. Really any time you can get out of the chair has its own value.
Apr 23, 2017 | 9:56 pm
#67
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After reading this thread, I feel like I've been lucky in the service I've received. In 40+ years of flying, I don't think I've rang the call button more than three times.
Apr 23, 2017 | 10:12 pm
#68
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About 5 years ago the captain (on the PA) noted: use the call button if you need assistance from a FA; this was ONE flight out of 100+, over 10 years of flying AA where such an announcement was made.
Apr 23, 2017 | 10:14 pm
#69
Join Date: Aug 2013
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After being trained by the US carriers ... I requested something from the FAs on the way back from the rest room on CX J once and BA J another time, and both times i was met with a cheerful "oh you should just hit the call button" followed by excellent service at the seat. even in Y i have seen EK FAs very amiable and responsive whereas the US FAs are snappy relatively speaking. Moral of the story ... When in Rome ...
Apr 23, 2017 | 10:21 pm
#70
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Jon appears to read all threads
I like the way that description belies the ridiculousness of FAs having a problem with the button. Almost like that line from Clerks: "This job would be great if it weren't for the %&!$*ing customers." You'd think they would appreciate the button because it keeps them from having to check on pax constantly. Oh...wait......
I like the way that description belies the ridiculousness of FAs having a problem with the button. Almost like that line from Clerks: "This job would be great if it weren't for the %&!$*ing customers." You'd think they would appreciate the button because it keeps them from having to check on pax constantly. Oh...wait......
Apr 23, 2017 | 10:36 pm
#71
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On another note, I had many flight attendants tell me they prefer to work in J or F because there is always something to do. It's clear the Flight Attendants that are bothered by the call button are outliners.
Like I have said in a previous post as an EXP, the few times I have sat in coach I've had Flight Attendants tell me, ring if you need anything.
Like I have said in a previous post as an EXP, the few times I have sat in coach I've had Flight Attendants tell me, ring if you need anything.
Apr 23, 2017 | 10:54 pm
#73
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"High maintenance"???? Hell, why don't they just let us go to the galley and have a pour our own wine and heat up dinner? Seriously?
Apr 24, 2017 | 12:32 am
#74
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On the BAEC forum the OP would have been beaten to death with their own arm now and I think it is all refreshingly tame here.
That said I am not a shrinking violet when it comes to using the bell, sometimes I don't want to disturb a sleeping neighbour, and possibly other reasons that don't come to mind right now, but I really do not like the lecture that some FAs seem to give.
And I can certainly echo the ones that sit at the back and are on their phones/chatting, some will happily leap up and help, others would think you have asked for their first born. I don't use hashtags but if I did then I might use #ymmv .
That said I am not a shrinking violet when it comes to using the bell, sometimes I don't want to disturb a sleeping neighbour, and possibly other reasons that don't come to mind right now, but I really do not like the lecture that some FAs seem to give.
And I can certainly echo the ones that sit at the back and are on their phones/chatting, some will happily leap up and help, others would think you have asked for their first born. I don't use hashtags but if I did then I might use #ymmv .
Apr 24, 2017 | 12:33 am
#75
Join Date: Oct 2013
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After being trained by the US carriers ... I requested something from the FAs on the way back from the rest room on CX J once and BA J another time, and both times i was met with a cheerful "oh you should just hit the call button" followed by excellent service at the seat. even in Y i have seen EK FAs very amiable and responsive whereas the US FAs are snappy relatively speaking. Moral of the story ... When in Rome ...
Can't see any reason not to use it. Some people seem to have been conditioned into thinking it's the passengers duty to make the FA's lives as easy as possible.