I'm going to start using the FA call button. Why not?!
Apr 23, 2017 | 12:50 pm
#16
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It's easy to just turn it back on.
I think I've used a call button a total of 5 times in 20+ years of flying. Aggressive laziness on the part of an employee might certainly change that for a single flight if only to make a point.
I think I've used a call button a total of 5 times in 20+ years of flying. Aggressive laziness on the part of an employee might certainly change that for a single flight if only to make a point.
Apr 23, 2017 | 12:53 pm
#17
Join Date: Jul 2004
Location: SNA
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I was flying DFW-GRU and I was actually told after pushing the Flight Attendant Call Button that it was exclusively for Emergencies ONLY and that otherwise I should wait patiently and that was in F.
So, since then I have avoided it like the plague and only contemplated using when an actual emergency occurred.
So, since then I have avoided it like the plague and only contemplated using when an actual emergency occurred.
Then show the FA the response from AA, using the call button to get their attention of course.
Apr 23, 2017 | 12:53 pm
#18
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I find on the Airbus if you are seated in the window you have to reach over into your seatmate's face to hit the call button (or air vents). I try to use it only when necessary like a spill. Otherwise I make a request going to the lav or as a FA is walking by.
Apr 23, 2017 | 1:16 pm
#19
Join Date: Dec 2016
Location: WAW
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I just go to the bathroom and ask for something on my way back to my seat...works every time and let's them know I am awake and would like to be checked on.
Apr 23, 2017 | 1:23 pm
#20
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,140
How about having an option on the Inflight Entertainment Screen to order a drink or snack and the light above is Blue but in an Emergency you either press the Red Button and the light flashes Red with three tones pause three tones etc. being heard in the galley. A double tone for non emergencies.
Or on other planes who do not have the IFE system you press a Red Button for an Emergency and a Green Button for other non urgent needs.
OnStar in the car has different buttons one for SOS one for the Concierge.
Just my two cents.
Or on other planes who do not have the IFE system you press a Red Button for an Emergency and a Green Button for other non urgent needs.
OnStar in the car has different buttons one for SOS one for the Concierge.
Just my two cents.
Apr 23, 2017 | 1:30 pm
#21
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Did this on a LOT flight recently (WAW-ICN) and the FA just pointed to the bottles of water on the drinks trolley with a 'you can serve yourself look'. Same thing happened on the return leg. In fact, all the Y cabin crew were sitting together at the back, were they spent virtually the entire flight chatting with each other while the pax kept coming to serve themselves drinks.
How about having an option on the Inflight Entertainment Screen to order a drink or snack and the light above is Blue but in an Emergency you either press the Red Button and the light flashes Red with three tones pause three tones etc. being heard in the galley. A double tone for non emergencies.
Or on other planes who do not have the IFE system you press a Red Button for an Emergency and a Green Button for other non urgent needs.
OnStar in the car has different buttons one for SOS one for the Concierge.
Just my two cents.
Or on other planes who do not have the IFE system you press a Red Button for an Emergency and a Green Button for other non urgent needs.
OnStar in the car has different buttons one for SOS one for the Concierge.
Just my two cents.
Apr 23, 2017 | 2:23 pm
#24
Join Date: Aug 2010
Programs: BAEC (Gold), SPG (Lifetime Plat), Star Alliance, One World, Virgin (Gold)
Posts: 211
Its all about the way you interact with cabin crew.
Face them as their employee & they will treat you as a nothing. Have an air of authority & you will be served.
Too many passengers think they are bothering crew. My view, especially if I am in F, ping the button, ask for what you require, say thank you and if it doesn't come ask if there is a problem....
Face them as their employee & they will treat you as a nothing. Have an air of authority & you will be served.
Too many passengers think they are bothering crew. My view, especially if I am in F, ping the button, ask for what you require, say thank you and if it doesn't come ask if there is a problem....
Apr 23, 2017 | 2:30 pm
#26
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Apr 23, 2017 | 2:39 pm
#27
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Apr 23, 2017 | 2:40 pm
#28
Join Date: Aug 2014
Location: London
Programs: KLM, BA Gold, Etihad
Posts: 959
In the past, I've always considered the FA call button a last resort, primarily for dire situations, safety or health. But in the past, inflight service particularly on long haul flights was far more attentive. Now we have situations where passengers are left to their own devices for hours on end. Even in J and F.
So, the times they are a changing and so will I:
The moment I feel abandoned or poorly serviced, rather than sit there annoyed, the call button is getting pushed. I literally will be pushier to get the service I desire.
Why not!?
So, the times they are a changing and so will I:
The moment I feel abandoned or poorly serviced, rather than sit there annoyed, the call button is getting pushed. I literally will be pushier to get the service I desire.
Why not!?
I complained to the main FA on my way off.
I wish I had been quicker to respond at the time by pointing out to her that if it was for emergencies only why the hell has it got a picture of you holding an iced drink on it?
I won't be not replying of there is a next time
Apr 23, 2017 | 2:41 pm
#29
Join Date: Mar 2010
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(*) or an OJ with Tito's vodka in it
Apr 23, 2017 | 3:04 pm
#30
Join Date: Nov 2007
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