ARCHIVE: LFBU / DODU: Space-available, counter, kiosk, and online upgrade (consol)
#451
Join Date: Jan 2008
Programs: Amex Centurion, Delta Platinum, US Air Platinum, AA Gold, Hilton Diamond
Posts: 68
Just checked in online for a flight tomorrow. Was offered a $130 upgrade and took it. I was booked into S fare which is .5 EQP now my booking class shows A, any chance I will get the 1.5 EQP? How does this work with these online check in paid upgrades. Anyone have experience?
Last edited by parpar22; Jun 29, 2012 at 5:45 pm
#452
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
Just checked in online for a long flight tomorrow. Was offered a $130 upgrade and took it. I was booked into S fare which is .5 EQP now my booking class shows A, any chance I will get the 1.5 EQP? How does this work with these online check in paid upgrades. Anyone have experience?
#453
Join Date: Jan 2008
Programs: Amex Centurion, Delta Platinum, US Air Platinum, AA Gold, Hilton Diamond
Posts: 68
#454
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
#455
Join Date: Mar 2010
Location: DCA, SEA, AUS
Programs: AA Plat, Marriott Gold
Posts: 260
I haven't flown AA in a while so I could be missing something but why would an OLCI LFBU be much different from a kiosk offered LFBU? My several experiences with the latter are that you receive EQM/EQP based on the fare purchased which is consistent with other domestic airlines that offer upgrades in similar ways.
#456
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,352
I haven't flown AA in a while so I could be missing something but why would an OLCI LFBU be much different from a kiosk offered LFBU? My several experiences with the latter are that you receive EQM/EQP based on the fare purchased which is consistent with other domestic airlines that offer upgrades in similar ways.
Now, I don't know what class these upgrades typically book into, but I suspect you won't get any extra miles/points as the system can differentiate between a paid ticket in "A" and an upgrade into "A".
#457
Join Date: Sep 2011
Location: IND/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,160
#458
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
#459
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,939
As such, starting tomorrow X & R classes will be removed from the AA Award & Upgrade search."
My first thought is that this might be an attempt to fix the LFBU glitch that allows someone to jump the elite queue for upgrades. Here's to hoping for better system management.
My first thought is that this might be an attempt to fix the LFBU glitch that allows someone to jump the elite queue for upgrades. Here's to hoping for better system management.
#460
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,970
In theory, yes. In practice....we've all heard reports here, and in some cases witnessed, LFBUs being offered via kiosks while we are still on the elite upgrade list for the same flight.
Ultimately, AA will do what it wants to maximize revenue for a flight. If it can sell an upgrade for $200 before giving away to an EXP for free, the Rev Mgmt computer might just choose to do so. Now, it probably doesn't happen too often, since EXPs usually are upgraded before they arrive at the airport on day of departure. But when it comes to battlefield upgrades....especially transcons and other key business markets....I wouldn't put it past Rev Mgmt.
Yet another good reason to use miles+copay or EVIPs whenever the upgrade is absolutely vital. Don't take chances messing around with the e-upgrade system if you cannot do without the upgrade.
#461
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,939
Ultimately, AA will do what it wants to maximize revenue for a flight. If it can sell an upgrade for $200 before giving away to an EXP for free, the Rev Mgmt computer might just choose to do so. Now, it probably doesn't happen too often, since EXPs usually are upgraded before they arrive at the airport on day of departure. But when it comes to battlefield upgrades....especially transcons and other key business markets....I wouldn't put it past Rev Mgmt.
I do use miles+copay for domestic flights where I'm flying with someone and want to be sure we're both in F.
#462
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,970
#463
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,641
Ran into this info on AA.com while looking at the fees and charges chart:
https://www.aa.com/i18n/fragments/me.../LFBUTerms.jsp
Paid LFB Upgrade Terms and Conditions
Paid LFB Upgrades are only available on flights operated and marketed by American Airlines and American Eagle
Paid LFB Upgrades are only offered when premium class seats are available based on premium class load factor and AAdvantage elite upgrade accommodation
Paid LFB Upgrades will be offered to eligible passengers during check-in, which is 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or OneWorld status, purchased fare class, existing upgrades, ticketing status, and purchase history.
Paid LFB Upgrades are purchased per passenger per flight
Paid LFB Upgrades must be purchased at the time the offer is made
Paid LFB Upgrades are non-transferable and only valid for the flight purchased
Customers who purchase Paid LFB Upgrades and are unable to use them due to an involuntary seat change, equipment change, routing change, flight cancellation, or missed connection due to a late incoming flight are eligible for a refund. Refunds can be requested at www.aa.com/refunds
Customers who are late for a flight for reasons other than those listed above are not eligible for a refund of the Paid LFB Upgrade
Customers who purchase Paid LFB Upgrades and elect to change to another seat in a lower class of service will not be entitled to a refund of the original upgrades purchase
Passengers that have purchased a Paid LFB Upgrade will not receive a refund if the price decreases, nor incur a charge if the price increases
Refunds of Paid LFB Upgrades will be made to the original form of payment
Purchases made in cash will be refunded via check
Paid LFB Upgrades are subject to cancellation unless you have checked in and obtained a boarding pass within the check in window. You must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain your reservation and upgrade.
American Airlines expressly reserves the right in its absolute discretion to discontinue Paid LFB Upgrades at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
American Airlines reserves the right to remove any customer for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such customers will not be entitled to a refund.
American Airlines reserves the right to move any customer who has purchased an upgrade from any seat for operational or security reasons. This includes customers who do not meet exit row eligibility requirements. The customer may request a refund of the Upgrade at www.aa.com/refunds
Paid LFB Upgrades are only available on flights operated and marketed by American Airlines and American Eagle
Paid LFB Upgrades are only offered when premium class seats are available based on premium class load factor and AAdvantage elite upgrade accommodation
Paid LFB Upgrades will be offered to eligible passengers during check-in, which is 24 hours prior to departure through the check-in window. Eligibility shall be determined based on, but not limited to, the following factors: AAdvantage or OneWorld status, purchased fare class, existing upgrades, ticketing status, and purchase history.
Paid LFB Upgrades are purchased per passenger per flight
Paid LFB Upgrades must be purchased at the time the offer is made
Paid LFB Upgrades are non-transferable and only valid for the flight purchased
Customers who purchase Paid LFB Upgrades and are unable to use them due to an involuntary seat change, equipment change, routing change, flight cancellation, or missed connection due to a late incoming flight are eligible for a refund. Refunds can be requested at www.aa.com/refunds
Customers who are late for a flight for reasons other than those listed above are not eligible for a refund of the Paid LFB Upgrade
Customers who purchase Paid LFB Upgrades and elect to change to another seat in a lower class of service will not be entitled to a refund of the original upgrades purchase
Passengers that have purchased a Paid LFB Upgrade will not receive a refund if the price decreases, nor incur a charge if the price increases
Refunds of Paid LFB Upgrades will be made to the original form of payment
Purchases made in cash will be refunded via check
Paid LFB Upgrades are subject to cancellation unless you have checked in and obtained a boarding pass within the check in window. You must be present at the departure gate and ready to board at least 15 minutes prior to scheduled departure time to retain your reservation and upgrade.
American Airlines expressly reserves the right in its absolute discretion to discontinue Paid LFB Upgrades at any time. American Airlines will not be liable for any loss or damage suffered by a purchaser resulting from such refusal, cancellation or denial
American Airlines reserves the right to remove any customer for inappropriate behavior, including, but not limited to, conduct that is disruptive, abusive or violent. Such customers will not be entitled to a refund.
American Airlines reserves the right to move any customer who has purchased an upgrade from any seat for operational or security reasons. This includes customers who do not meet exit row eligibility requirements. The customer may request a refund of the Upgrade at www.aa.com/refunds
https://www.aa.com/i18n/fragments/me.../LFBUTerms.jsp
#464
Join Date: Oct 2006
Posts: 886
Mrs. abefroman329 and I scored one of the rumored post-check-in, pre-boarding LFBUs from a kiosk on ORD-DCA on Tuesday evening - and it appears AA is refunding the bag fees we paid at check-in (GA told us AA would not).
#465
Join Date: Apr 2011
Location: TPA
Programs: AA PLT, Hilton diamond, Hyatt Diamond
Posts: 235
Not too sure where this should go BUT. I was on AA 1787 last night, standby list was literally maybe 20+ long. No one on upgrade list. I thought it was be a nice flight with F being 6/18. By the time boarding was complete F was completely full. Do they offer standby's into F based on what? Paid, anything? Bit confused here.