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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Jan 3, 2017, 12:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
The current AAdvantage Gold and Elite status challenges supersede the 2016 Challenge, now obsolete.

Please read before asking questions. Read the Feb 2018 email sent Challengers in Post #1.

Please help update information or fill in the blanks by sharing what you learn.


NOTE: As of April 13:

I hope my email finds you and yours safe and well and having celebrated a nice Easter!

Thanks for reaching out to us regarding your AAdvantage® elite challenge. I understand your concern.

Please know we are monitoring this situation very closely and constantly evaluating how to best serve our members in this quickly changing environment.

At this time, we are not pausing or extending challenge end dates. If you are not able to meet the requirements contact us after the end date of the qualification period, April 30th when we are in a better position to evaluate any canceled travel due to the virus. At that time, we will review your account and evaluate the situation on a individual basis.

We sincerely appreciate your patience and understanding during this evolving situation.

As always, thanks for being an AAdvantage member! We appreciate you.


NOTE: AA is now accepting miles as well as dollars for Challenges, at 10,000 miles per $100.

NOTE: American Airlines generally doesn't offer status matches to elite members of other airlines' frequent flyer schemes; they offer paid Challenges, shortcuts to status. AA have made significant changes to the AAdvantage Gold and Platinum elite status challenge initiated 2016 (originally begun in 1998) available to anyone, regardless of status on AA or another airline (unless these people have attempted or completed a recent challenge, or are trying to use a challenge to regain status - that is not allowed). There is no publicly available documentation currently. Please update here as the information becomes available, e.g. signup fees.

Call +1.888.697-5636 for details and to sign up.

NOTE: There are also Corporate and Targeted status challenges offered to some levels of certain companies or targeted affinity groups; some may offer up to Executive Platinum status. These differ significantly from this challenge offered the general flying public for a fee, and are discussed here.

See the obsolete thread regarding the Challenge prior to 2016 here.


Frequently Asked Questions and Requirements


="3"%Q. What are the requirements for successfully completing a Challenge?

="3"%AAdvantage Gold status:Earn 7,000 Elite Qualifying Miles / EQM
OR fly 8 Elite Qualifying Segments / EQS
AND earn $1,000 Elite Qualifying Dollars / EQD
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Gold / GLD benefits? Are they worth it?" thread here.


="3"%AAdvantage Platinum status: Earn 12,500 Elite Qualifying Miles / EQM
OR fly 16 Elite Qualifying Segments in three consecutive months
AND earn $2,000 in Elite Qualifying Dollars
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Platinum / PLAT benefits? Are they worth it?" thread here.


Fees we know so far for Jan-Jun 2019 (same as 2018):

Fees we know so far for Jan-Jun 2019):
  • $180 PLATINUM challenge without interim status
  • $380 PLATINUM challenge with interim Gold status
  • $480 PLATINUM challenge with interim Platinum status


Fees we know so far for Jun-Dec 2019):
  • $140 GOLD challenge without interim status
  • $320 GOLD challenge with Gold interim status
  • $240 PLATINUM challenge without interim status
  • $430 PLATINUM challenge with interim Gold status
  • $540 PLATINUM challenge with interim Platinum status


Challenge begun on or before 15 June 2019: after successful challenge your earned status will be valid through Jan 31 2020

Challenge begun on or after 16 Jun: after successful challenge earned status will be valid through Jan 31 2021

NOTE: See FAQ: Earning EQD / Elite Qualifying Dollars on AA and partner airlines (2017 on) for further information about earning EQD credit on AA and partner airlines.


="2"%Q. When can I sign up for a Challenge? Can I backdate to include flown flights? How far out can I enroll?

Start dates are now anytime, not a particular date, and may be backdated as far five days (If you aren’t requesting and paying for interim status).

="2"%Q. How long will Challenge-earned elite status last?

2019 Rule: Challenges started prior to 16 June 2019 earn status good through 31 Jan 2020; challenges started 16 June or after earn status good through 31 Jan 2021. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)
2018 Rule: Challenges started prior to 16 June 2018 earn status good through 31 Jan 2019; challenges started 16 June or after earn status good through 31 Jan 2020. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)


="2"%Q. Are there restrictions on earning EQM for the Challenge?

Yes. To qualify, EQM must be earned on flights marketed* by AA's Joint Business Venture partners:
  • AA American Airlines
  • AY Finnair
  • BA British Airways
  • IB Iberia
  • JL Japan Airlines
  • QF Qantas as it is part of the JBA should work

    * "AA marketed" = AA flight is displayed on your boarding pass

    AA marketed fights earn as if flying AA, regardless of operating carrier. AY, BA and IB marketed flights must be operated by a oneworld airline; normally, JL and QF are generally the exceptions to this requirement.



="2"%Q. How many EQM do I earn per flown mile?

On AA marketed flights (AA flight on your boarding pass - regardless of operating carrier) and AY, BA, IB, JL and QF marketed flights you may earn, on qualifying paid fares:
  • 3 EQM per base mile flown on full F, J fares
  • 2 EQM per base mile flown in discounted Business and First fares
  • 1.5 EQM per base mile flown in Premium Economy
  • 1 EQM minimum per base mile in all other qualifying fares, 0.5 on Basic Economy
  • Earning should always be checked on the marketing carrier’s page on aa.com


For tables on aa.com showing EQM earning on partner airlines' specific fares, see here.


="2"%Q. Is there a passenger age requirement for the challenge?

No.


="2"%Q. Will my credit card that pays to $200 incidental fees cover paying for the challenge?

Reports from members indicate your credit card might indeed credit you up to $200 toward your challenge fee.


="2"%Q. Will my credit card spend EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Will my baggage, upgrade and other incidental spend be calculated as EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Where can I learn more about earning EQM on AA and partner airlines?

Read Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partner airlines 2017 (particularly the wikipost at the top of the page) for further information about earning EQM on AA and its partners.


="2"%Q. Do status or class of service bonus miles in Business and First count toward my Challenge or "normal" status?

No. Class of service, status (and all "bonus") miles are Award (Redeemable) miles, not Elite Qualifying.


="2"%Q. Must I fly four segments at least marketed by AA?

No; there is no longer a requirement for earning AAdvantage status in 2017. You may earn Gold or Platinum status flying qualifying AY, BA, IB, JL or QF marketed flights for Challenge-earned AAdvantage status.


="2"%Q. How can I calculate miles flown for EQM calculations on partner airlines?

Distance calculations may be made reasonably with Great Circle Mapper (link).


="2"%Q. I've noticed some have been granted Gold upon enrollment. Can I?

This now depends on a fee paid at the beginning of your Challenge. See Challenge criteria above.


="2"%Q. Do I automatically gain Gold status when I earn 7,000 EQM on my Platinum Challenge?

The new policy is said to allow Gold upon fulfillment of Gold Challenge criteria. It is unspecified at this time if this is automatic, and won't apply if you paid for interim Platinum status.
Current policy appears to be that if you sign up for a Platinum Challenge without interim status then you will not be granted gold upon fulfilling the Gold Challenge criteria until after the last day of the Platinum Challenge should you happen to fall short of meeting the Platinum Challenge criteria yet still met the Gold Challenge criteria.

="2"%Q. If I earn Platinum through a Challenge, can I earn Platinum Pro with 25,000 EQM or Executive Platinum (EP) with 50,000 more EQM?

No. You must earn the full number of required EQM, EQD and EQS to earn higher status, regardless of Challenge status.


="2"%Q. Do I earn bonus miles, etc. on the flight I cross my Challenge threshold?

No. Status is awarded after the flight upon which the required threshold was crossed (some years ago, it was during and miles earning benefits applied to the earning flight - that has changed).


Q. Will my new status update automatically on my account and previously booked flights? Will my new status benefits be available automatically? How long does it take?

Once your miles post in your account, your status will normally update. But you might have to call AAdvantage Customer Service to have Your existing PNRs updated. The AA agent will remove, re-enter your AAdvantage number, which will cause the record to update.


="2"%Q. How often can I sign up for a Challenge?

First, one can not extend or retain status made through a Challenge with a subsequent Challenge. As well, knowledgeable members have posted AA generally allows two "status exceptions" in a five year period, and the Challenge is considered as a status exception. Buying status back would be considered a status exception as well. (However, AA may be getting more liberal about permitting challenges, according to some posts.)

See the first post for the known history of the AA Status Challenge.



LINK to archive of older posts from this thread.

Note: there is a "reingagement challenge" to get back miles lost for inactivity within 18 months after your miles were lost from account inactivity the last five years, which can be read about here: How to Reactivate / Restore Expired Miles – Reengagement Challenge (consolidated)




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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Sep 13, 2019, 8:07 pm
  #301  
 
Join Date: Jan 2019
Posts: 33
Was offered platinum status challenge if registered by sept 30th. It says it must be completed in 3 months. I am not completely sure about this language. Does that mean if I accept it today, the status will go until December 13th, or only until end of november. Thanks
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Old Sep 14, 2019, 1:56 pm
  #302  
 
Join Date: Jun 2014
Location: TPA
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Posts: 2,814
Originally Posted by shadowlines
Was offered platinum status challenge if registered by sept 30th. It says it must be completed in 3 months. I am not completely sure about this language. Does that mean if I accept it today, the status will go until December 13th, or only until end of november. Thanks
Challenges normally give you 90 days to meet their terms, which takes you well into December. And the status you earn if you succeed would be good for all of next year and the following Jan (2021).

Since they've offered you the challenge, it is possible that the terms for yours are different -- you need to check. But there is no way the status would expire as early as you are thinking.

ETA: I see you've posted the same question with more details in the "Newbie" thread. Hopefully all is clear, now?

Last edited by SpammersAreScum; Sep 14, 2019 at 2:29 pm Reason: New info
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Old Sep 20, 2019, 5:59 pm
  #303  
 
Join Date: May 2006
Posts: 183
Help with status challenge

Hello!

I rang AA last night to discuss the status challenge. I'd like to go for Platinum and just wanted to check I've got everything down correctly....

-I need to get 12,500 EQMs and $2000 EQDs

-I'm going to fly DUB to NYC in Business as there's currently good prices on this route with OW airlines

-My options are either AA or BA. If I fly with an AA flight, regardless of whether its BA or AA metal, my understanding is I'll get the following:

EQMs: Around 15,000 (7,500 odd for the round trip, depending on the routing, doubled for biz class)
EQDs: 1332. Fare is around $1500, minus taxes etc comes to $1332.
Award miles: 6,660 - the fare in USD multiplied by 5

however, if I book basically the same flight with BA, I get:

EQMs: Again, 15,000-odd (double the miles)
EQDs: 25% of the miles flown, so 25% of 7,500 (rough figure) is 1,875
Award miles: 100% of the base miles (7,500) with 25% cabin bonus = 9,375

(Assuming the flight isn't BA marketed but Aer Lingus operated - I read elsewhere that that won't count?)

If I've got that correctly, booking with BA (whether BA or AA operated) will get me more EQDs and more award miles. Which would mean I'll be nearly at the $2,000 EQD target, and I'll exceed the EQM target.

Is there anything I've missed or got totally wrong there? Or is it the case that when flying in a premium cabin and crediting to AA, its better to fly on BA marketed flights?

And do I need to activate the challenge before I book, or merely before I fly?

Thanks in advance!
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Old Sep 20, 2019, 6:04 pm
  #304  
 
Join Date: May 2006
Posts: 183
And as a quick addendum - I can book the BA-operated flights as Finnair-marketed flights. Presumably it makes sense to do this above the other options, as Finnair marketed flights in I (the biz class leg books into I) earn 40% EQDs rather than the 25% EQDs with BA?

EDIT - Ignore - booking class I is still only 25% with Finnair, its only the higher classes that are 40%.

Last edited by pibrahim; Sep 20, 2019 at 6:33 pm
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Old Sep 21, 2019, 11:44 pm
  #305  
 
Join Date: Dec 2001
Location: CP-ASEL,AMEL,G-IA in Tucson, Arizona, United States
Posts: 1,124
You just need to activate before you fly. You can book before activating (that's what I did), but you should be able to specify a future activation date too.
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Old Sep 22, 2019, 5:42 pm
  #306  
 
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,406
Buying Status (?) Question (to merge to Challenge Help Desk)

Recently I read in one of the threads, but can't find it now to follow-up within that thread, a poster stating that anyone can purchase status for 90 days, satisfy the required dollar & miles threshold, and retain the status for the following year.

Is that actually the case? Up until that post, my impression had been those were promos were by invite only.

If it is in fact an option, would someone please point me to the right place on AA's website to research it? Thanks much. I scoured for 90 minutes this afternoon under Advantage/Earning Miles and wasn't able to find.
cmtlatitudes is online now  
Old Sep 22, 2019, 6:19 pm
  #307  
 
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 736
A status challenge with interim status?
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Old Sep 22, 2019, 6:23 pm
  #308  
 
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,406
Yeah... something like that. I'm trying to find the post again now.
cmtlatitudes is online now  
Old Sep 22, 2019, 6:26 pm
  #309  
 
Join Date: Jun 2002
Posts: 553
HELP DESK & FAQ: Gold and Platinum Status Challenge
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dc10forlife is offline  
Old Sep 22, 2019, 6:57 pm
  #310  
 
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,406
dc10 - thanks for the link. Initially I wasn't seeing the entire wiki. But now have found the following below n the WIKI for 2019, along with a toll number to call and request:

AAdvantage Platinum status:
Earn 12,500 Elite Qualifying Miles / EQM
OR fly 16 Elite Qualifying Segments in three consecutive months
AND earn $2,000 in Elite Qualifying Dollars
within a three month period
AND pay a non-refundable fee (see below)
See the "What are AA Platinum / PLAT benefits? Are they worth it?" thread here.

Fees we know so far for Jun-Dec 2019):
  • $140 GOLD challenge without interim status
  • $320 GOLD challenge with Gold interim status
  • $240 PLATINUM challenge without interim status
  • $430 PLATINUM challenge with interim Gold status
  • $540 PLATINUM challenge with interim Platinum status
Challenge begun on or before 15 June 2019: after successful challenge your earned status will be valid through Jan 31 2020

Last edited by cmtlatitudes; Sep 22, 2019 at 7:23 pm
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Old Sep 22, 2019, 7:45 pm
  #311  
 
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,406
The customer service line isn't open until 9am Eastern time tomorrow and I will call then.

Does anyone know, in the interim, do reservations made BEFORE the Challenge period begins, but flown within the dates of the Challenge period, count toward the EQMs/EQDs? Or will I need to cancel these and rebook them after the challenge period begins?
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Old Sep 22, 2019, 8:32 pm
  #312  
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Old Sep 22, 2019, 9:44 pm
  #313  
 
Join Date: Aug 2017
Programs: AA PLT, IHG Spire
Posts: 551
Yes flights booked before a challenge window but flown during the challenge will count for the challenge requirements.
MathMusic is offline  
Old Sep 22, 2019, 10:01 pm
  #314  
 
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,406
Thanks MathMusic. I just spent a brutal 2 hours reading the entire 21 page thread and think I have a pretty good handle now.

My one question still / or confirmation, is that on a DCA-DFW-HNL-KOA itinary, with HNL-KOA code share operated by Hawaian Airlines, the HNL-KOA portion will receive no EQMs or EQD's. Is that correct?
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Old Sep 22, 2019, 10:22 pm
  #315  
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Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Originally Posted by cmtlatitudes
Thanks MathMusic. I just spent a brutal 2 hours reading the entire 21 page thread and think I have a pretty good handle now.

My one question still / or confirmation, is that on a DCA-DFW-HNL-KOA itinary, with HNL-KOA code share operated by Hawaian Airlines, the HNL-KOA portion will receive no EQMs or EQD's. Is that correct?
Codeshares earn based on the the airline code the flight is booked under.
"Travel ticketed as an American Airlines marketed flight (booked as an AA flight number) and operated by Hawaiian Airlines will earn AAdvantage® award miles, Elite Qualifying Miles (EQMs), Elite Qualifying Segments (EQSs) and Elite Qualifying Dollars (EQDs) according to the American mileage accrual chart."
https://www.aa.com/i18n/travel-info/...n-airlines.jsp
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